We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Easy to put together lovely when assembled. Only down side was that the shade had a mark on it on arrival but turned the shade around so not on view. Box on delivery was damaged /half open which also worried me but once set up looks really lovely in my lounge so all's fine !”