“Item arrived and the lamp was smashed up in pieces inside the box. It was wrapped in polystyrene but before I even opened the box I know it was smashed because I could here the broken bits inside the box. I emailed straight away to see about returning the lamp and getting a refund and was told just to dispose of the lamp and I would receive a refund. Good customer service.”
Good Morning
Our sincerest of apologies for the damaged item, thank you for reaching out to our customer service, we are glad to hear this has been rectified by the team. We are always happy to help.
Regards
