“Unfortunately the lamp arrived damaged.. I emailed Iconics straight away( as per their rule) that was three days ago and all I have received is an automatic email saying that customer service will contact me asap .. I'm still waiting!”
Our apologies for your item arriving damaged.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Nothing particularly wrong with the lamp apart from the fact I have had to order a separate part so the lamp shade will actually fit as it’s too big. Disappointed as you don’t get told that on the website. Overall the lamp is ok but just a shame we’re having to wait for it to look right.”
