We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
“Quite cheap material - thought the Lamp Shade at least would have been readily assembled but is only put together with velcro. As the shade was folded it already has some dints in places. The lamp shade itself did not stay upright on the stand, the Shade Reducer Ring (clip) that is supposed to hold it into place was loose so at every touch the shade fell off. Had to call and order another one. You get what you pay for.”
Please accept our apologies, please give our customer service team an email, they would be happy to help, the email is customerservice@iconiclights.co.uk
