“The velvet shade is a lower quality than I expected. I ordered a lamp as an add-on to my order, I expected it to be a perfect fit since it was recommended by the website, but it wasn't. It wouldn't screw in all the way, so it makes the lamp shade hang lower than it's supposed to.”
We are sorry to hear you are not happy with your purchase from us.
Please contact our Customer service team who will be more than happy to resolve this for you.
customerservice@iconiclights.co.uk
