The Ultimate Family Breakfast Sharing Hamper Reviews

4 Rating 1 Reviews

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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Michael D

Verified Reviewer

Incentivized

“The family hamper was very good but on opening the package contents 2 of the eggs were brocken which I think happened on or after packaging. However when I emailed Imp # Maker about this I did not receive a response and it has left me feeling they will contact me for something they want but are reluctant to engage otherwise. Sorry for this negative inclusion.”

Helpful Report

Posted 3 weeks ago

Hi Michael Thank you for your honest feedback and for taking the time to leave a review. We are really sorry to hear that two of the eggs arrived broken and, more importantly, that your email was not responded to. That is not the experience we ever want our customers to have, and I completely understand how disappointing that must have felt. We are reviewing what happened on our side and will be in touch to put this right. We truly appreciate you sharing this and giving us the chance to do better. Warm regards Ryan and Team IMP

Posted 3 weeks ago