IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Imp and maker are exceptionally good at what they do. I would highly recommend them to anyone who wants to purchase a special gift for someone”

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Posted 2 months ago

Thank you for your lovely recommendation! We’re thrilled you feel that we are exceptionally good at what we do. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Needed quick surprise for friends and this fitted bill yes bit pricey but service was great”

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Posted 1 day ago

“Great find with this company and will definitely use them again”

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Posted 2 days ago

“Great communication thoughout the order and easy to pick the date required. My only ask is if we could have picked a delivery time as I ordered it for a birthday breakfast and it didnt arrive until lunchtime - I would have paid more to lock in pre 9am for example. Not a compliant as the service was great, just a recommendation to make it perfect!”

Helpful Report

Posted 1 week ago

Hi Helen, Thank you so much for your kind words and for taking the time to leave this feedback. We’re thrilled to hear that our communication and date selection made your order easy. We completely understand how a pre-9am delivery would have been ideal for a birthday breakfast! We do offer pre-10:30am and pre-12pm delivery options on weekdays, and we’re sorry if that wasn’t clear at checkout. We’ll certainly take your suggestion on board as we continue to look for ways to make our service even more perfect. We’d be thrilled to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 3 days ago

“I received the Pamper Hamper and WOW! It’s such a lovely gift. The candle smells incredible and the wine went down a treat with the chocolates, as a busy mum it was nice to have an experience to enjoy at home and much nicer than the usual supermarket flowers - even if I did have to share the crisps with my husband and daughter! It was delivered quickly and the quality of the products was lovely and well thought about Thank you IMP & MAKER I will definitely be ordering in future 🥰”

Helpful Report

Posted 1 week ago

Thank you so much for your lovely review, Marie. We’re thrilled you enjoyed the Pamper Hamper. The candle, wine and chocolates sound like a perfect at-home treat, and we’re glad delivery was swift and the quality met your expectations. We really appreciate you taking the time to share your experience, and we can’t wait to welcome you back for your future gifts. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Lovely looking presentation box and contents well packed for delivery & freshness. Was very well received by the recipient as it was a (special birthday) present for someone who has everything by now. I did however feel I needed to add a chutney to complete the contents and its enjoyment. Altogether I was pleased with the hamper as a gift.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review, Wendy. We’re so pleased to hear the presentation and freshness met expectations, and that it was so well received for such a special birthday, especially for someone who has everything. We really appreciate your feedback about adding a chutney to complete the hamper. Thoughtful suggestions like this genuinely help us refine and improve our collections, and it’s certainly something we’re looking into as we continue to evolve our range. Thank you again for choosing us for such an important gift. We hope to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“We purchased the Whispering Angel Rosé & Artisan Cheeseboard Gift Hamper and Iconic Happy Birthday Chocolate Selection Baton 9 Collection as a gift for our friend and she was absolutely thrilled. We had previously purchased a gift from Imp & Maker for her husband and they was so impressed not only with the products but also the superb packaging. The service right from the initial order followed by the regular emails was first class and delivery is always on time. Their customer service team are excellent so helpful and very knowledgable about all their products. All in all they are a great company with super staff so thank you Imp & Maker and keep up the good work.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review, Susie! We’re thrilled you and your friend admired the gift hampers, packaging, and our service. Your kind words mean a lot and we look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Excellent customer service, high quality hampers and contents.”

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Posted 2 weeks ago

Thank you for your wonderful review! We’re thrilled you’re happy with our customer service and the quality of our hampers. We look forward to supporting your gifting needs again soon. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Sarah and the team always offer the most fabulous service, we routinely order hampers for the business, but also opt Imp and Maker as our go-to for corporate gift giving - because the team always delivers excellence in quality and customer experience!”

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Posted 2 weeks ago

Thank you for your wonderful review, Florence! We’re thrilled you and your team consistently enjoy our hampers and that IMP & MAKER are your go-to for corporate gifting. We appreciate your trust and look forward to supporting your gifting needs again soon. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“The hampers we bought from IMP&MAKER went down a treat with our clients. The feedback we received from them was excellent, and they loved the hampers, from the quality of products to the packaging. We will definately be using IMP&MAKER again for our coproate gifting needs!”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review, James! We’re thrilled the hampers were a hit with your clients and that you’re happy with the quality and packaging. We look forward to supporting your corporate gifting needs again in the future. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“I recently received an Italian-style hamper from IMP & MAKER and was really impressed. Everything felt beautifully curated, from the quality ingredients to the thoughtful presentation. It made a lovely gift and had a genuine artisan feel throughout. Definitely a great choice if you want something a bit special and indulgent.”

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Posted 2 weeks ago

Thank you for your wonderful review, Paul! We’re thrilled you enjoyed the Italian-style hamper and that you found it beautifully curated with a genuine artisan feel. We really appreciate you choosing IMP & MAKER, and we look forward to crafting more special gifts for you. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“I had ordered 3 Italian hampers for my friends. They all liked the contents and thanked a lot. One of them commented that it was better than Harrords hamper.”

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Posted 2 weeks ago

Thank you for your wonderful review, Bharat! We’re thrilled your friends enjoyed the Italian hampers and that the feedback was so kind — even noting it outshone Harrords. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“I am so impressed. A gift for my husbands birthday. It arrived on time and the hamper box looked luxurious. My husband was so pleased. We will order again!! Thank you :)”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review! We’re thrilled to hear the gift arrived on time and that your husband loved the hamper. We can’t wait to gift with you again. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Great product, great customer service, would definitely use again.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review! We’re thrilled you enjoyed the product and our service, and we’d be glad to gift with you again. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Looks good, tastes good really well packaged.”

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Posted 3 weeks ago

Thank you for your lovely review! We’re thrilled you enjoyed it and that it arrived well packaged. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Absolutely delighted with the hamper I ordered! The presentation was beautiful and everything inside was high quality and delicious. It made the perfect gift and arrived quickly. The customer service was outstanding — responsive, helpful, and went above and beyond. I’ll definitely be ordering again and highly recommend!”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely review, Kayleigh! We’re delighted you enjoyed the hamper, its presentation, and the quick delivery, and that our team could help make it a special gift. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Arrived on time with food fresh”

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Posted 3 weeks ago

Thank you for your lovely review! We’re glad your delivery arrived on time and the food stayed fresh. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Imp & maker Great quality, fast delivery kept up to date.”

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Posted 3 weeks ago

Thank you for your glowing review, we aim to make gifting easy, fun and unique. Our next day delivery means you can find the perfect gift that everyone will love and it means the world to us that you chose us 😊

Posted 3 weeks ago

“Products are good, delivery faultless, thank you!”

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Posted 3 weeks ago

Dear Michael, Thanks for your lovely review! We love to hear that the hamper went down well and all the goodies were enjoyed, Thanks for letting us know delivery was smooth and we hope to see you again in the future!

Posted 3 weeks ago

“Fabulous company; lots of choice; so very polite and keep you updated constantly. Definitely recommend.”

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Posted 3 weeks ago

Dear Jacquelyn, Thank you for such a lovely review, we are so pleased the Boozy birthday Gift was well received (you have excellent taste in gifts!) and it makes our day that you had plenty to chose from and found our updates helpful ❤️

Posted 3 weeks ago

“The order was delivered perfectly on the day promised. The process was so easy and the receiptents were delighted. Thank you”

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Posted 3 weeks ago

Thank you Nancy for your lovely review - Easy to choose, sure to delight gifts with quick delivery are exactly what we aim for - I hope we can tempt you with some our our new launches!

Posted 3 weeks ago

IMP & MAKER is rated 4.9 based on 475 reviews