IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 139 Reviews

99 %

of reviewers recommend IMP & MAKER

4.9

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 27th June 2025

Louise N

IMP & MAKER 5 star review on 13th June 2025

Victoria R

IMP & MAKER 5 star review on 27th May 2025

Monique

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous choice and commumnication from Imp and Maker.”

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Posted 3 hours ago

“So pleased to have discovered Imp and Maker! Such an excellent range of choices, high quality, perfectly presented and delivered. We will return and highly recommend.”

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Posted 18 hours ago

“First class service and produce. The hampers were exceptionally well received. Thank you”

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Posted 1 day ago

Thank you so much for your kind feedback! We're thrilled to hear that the hampers were so well received and that you were happy with the service and products. It was a pleasure putting them together for you, and we truly appreciate your support.

Posted 1 minute ago

“Wonderfully packaged items with excuisite food and drinks included.”

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Posted 1 day ago

“Have ordered several hampers now and always such a joy!”

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Posted 5 days ago

Dear Jess, Thank you for your lovely review and continued support! We hope to continue to deliver hampers filled with joy in future. Kindest regards - Marie team IMP & MAKER

Posted 5 days ago

“Fabulous service. It was a gift and ud got the wrong address. Phoned straight up and the lovely lady was extremely helpful and changed it, no problem at all. Excellent service”

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Posted 6 days ago

Thank you for your kind words Zoe! We're so glad we could help get your gift to the right place without any hassle. It’s great to hear our team made the process easy for you — we’ll be sure to pass on your lovely feedback. As a small, local business we really appreciate your support!

Posted 5 days ago

“Great fast service nothings a trouble”

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Posted 1 week ago

Thank you so much for your fantastic review, Elizabeth! We're thrilled to hear you experienced our quick service and that nothing was too much trouble. Your satisfaction means the world to us, and we can't wait to welcome you back soon! Warm regards, Team IMP & MAKER

Posted 6 days ago

“A superb service; great variety and price points.”

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Posted 1 week ago

Thank you for the wonderful feedback! We're so glad you enjoyed the variety and found our pricing to be just right. Providing great customer service is what we strive for, and it's fantastic to hear we delivered. Hope to see you again soon!

Posted 1 week ago

“Great service and really easy to use the website to order”

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Posted 1 week ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our website easy to use. We truly appreciate your support.

Posted 1 week ago

“A lovely hamper which was a gift for my brother who loved it, good quality products, well packaged. The delivery was troublesome but no fault of Imp & Maker, the customer service was superb in sorting the issue and making sure I had the hamper ready to take. This was late on Saturday and into Sunday so excellent service all round! Thanks!”

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Posted 1 week ago

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your brother loved the hamper and that you were pleased with the quality and presentation. We're sorry to hear about the delivery hiccup, but we're really glad our team could step in and get everything sorted for you in time. We truly appreciate your patience and are so pleased we could provide the support you needed—even over the weekend! Thanks again for choosing Imp & Maker.

Posted 1 week ago

“This was purchased for a brithday present, the recipient was delighted with the gift set. I would certainly recommend Imp & Maker as they were effiecient to deal with and delviered promptly!”

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Posted 1 week ago

Thank you so much for the lovely review, At IMP & MAKER we like to make gifting, straightforward, quick and enjoyable, So we are a happy that you picked our small but mighty team, we hope to help again in the future!

Posted 1 week ago

“Very happy with the delivery and the hamper itself. Bought as a gift and my stepdad was very impressed with it”

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Posted 1 week ago

Hi Katie, Thank you so much for your fantastic review! We're over the moon to hear that both the delivery and the hamper made such a great impression to your stepdad. It’s wonderful to know you chose our gift to celebrate a special moment, and we can’t thank you enough for your support. We look forward to taking care of your gifting needs again in the future! Warmest wishes, Team IMP & MAKER

Posted 1 week ago

“Wonderful hamper and wonderful service.”

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Posted 1 week ago

Hi Rachel, Thank you so much for your review! We're thrilled to hear that you loved the hamper and the service we provided. Your kind words truly mean a lot to us and motivate our team to keep delivering the best experiences. We can’t wait to see you again for your next order! Warm wishes, Team IMP & MAKER

Posted 1 week ago

“Very friendly and efficient staff, Ryan was exceptionally helpful on Sunday when I had a concern regarding the delivery address however, he dealt with it and confirmed everything speedily. I will definitely use Imp & Maker again in the future. Also excellent quality products were received 👌”

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Posted 1 week ago

Hi Linda, Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team, we will let Ryan know of your praise, he'll be thrilled! Your satisfaction is our top priority, and it’s fantastic to know you were pleased with the quality of our products. We can’t wait to serve you again in the future! Warm regards, Team IMP & MAKER

Posted 1 week ago

“I bought this hamper as a birthday gift for my sister and brother in laws shared 60th birthdays! From start to finish the service I received was second to none. It arrived beautifully packaged, everything wonderfully fresh on the designated day. This was my first time using IMP & Maker but it won’t be the last! Thank you so much for the best hampers in the UK.. I’ll be ordering again soon! Debra Hargreaves. (Lancashire)”

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Posted 1 week ago

Hi Debra, Thank you so much for your lovely review! We're absolutely thrilled to hear that the hamper helped make your sister and brother-in-law’s special 60th celebration even more memorable and we hope they had a fantastic day. It means the world to us that your first experience with IMP & MAKER was such a positive one — from the packaging to the freshness and delivery. We’re so grateful for your kind words and can’t wait to welcome you back again soon! Warmest wishes, The IMP & MAKER Team

Posted 1 week ago

“Easy order process, great updates and use DPD for delivery, what's not to like!”

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Posted 2 weeks ago

Hi Veronica, Thank you so much for your glowing review! We're delighted to hear that you found the order process easy and appreciated our delivery updates. Using DPD helps us ensure everything runs smoothly, and we're thrilled that you had a great experience! We look forward to having the chance to serve you again soon! Warm wishes, Team IMP & MAKER

Posted 1 week ago

“Lovely presentation box and card, nice to pick a date aswell for delivery”

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Posted 2 weeks ago

Hi Clare, Thank you so much for your lovely review! We're delighted to hear that you loved the gift box and the option to choose a delivery date. It's our pleasure to add a personal touch to your experience, and we truly appreciate your support. Looking forward to serving you again soon! Warmest wishes, Team IMP & MAKER

Posted 1 week ago

“The gift was received with gratitude and surprise, they loved it and saved for the wedding evening 💗 I will be ordering again as it was great value for money and the presentation was lovely with quality products inside. Thought out very well. Thankyou !”

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Posted 2 weeks ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear the gift was received with such joy and that it’s being saved for such a special occasion — what an honour! 💗 It means the world to us that you found it great value and appreciated the quality and presentation. We put a lot of thought into each hamper, so your kind words truly make our day. We can’t wait to welcome you back for your next order! Warmest regards, The IMP & MAKER Team

Posted 1 week ago

“My original order didn’t go as planned, but not only was I refunded promptly, buy Ryan reached out and said he didn’t want to leave me without a real view of the service and sent a complimentary hamper. Truly excellent service, and a brilliant hamper!”

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Posted 2 weeks ago

Hi Ben, Thank you so much for taking the time to share your experience. While we’re sorry to hear your original order didn’t go as planned, we’re really glad Ryan was able to turn things around for you. Your kind words mean a great deal to us — we truly care about every customer, and it’s wonderful to know the service (and the hamper!) left a positive impression in the end. We’d love to welcome you back again soon, and thank you once again for your understanding and support. Warmest wishes, The IMP & MAKER Team

Posted 1 week ago

“Customer service was second to none! I called to speak to a customer adviser and he (Ryan) was so helpful. I wanted to buy a birthday hamper for my sister and her husband’s joint 60th birthdays. Ryan and I discussed the breakfast hampers, and I chose the salmon with sourdough bread and all the trimmings. The Hamper was realistically priced for the quality items inside, and arrived on time as expected everything intact and fresh! I highly recommend IMP and MAKER hampers to anyone who has impeccable taste in their cuisine. Thank you very much for a wonderful service! 5*****”

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Posted 2 weeks ago

Hi there, Thank you so much for your glowing review! We're over the moon to hear that your experience with us — from speaking with Ryan to the arrival of the hamper — was such a positive one. We're especially pleased the birthday breakfast hamper was a hit for such a special joint celebration. It’s wonderful to know you appreciated the quality, freshness, and value of what we offer. Your kind words and recommendation mean the world to us — we’ll be sure to pass your thanks along to Ryan too! Looking forward to helping you with your next special occasion. Warmest regards, The IMP & MAKER Team

Posted 1 week ago

IMP & MAKER is rated 4.9 based on 139 reviews