IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 547 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly wouldn’t recommend - bought as a gift for a special occasion & wasn’t delivered on the day !”

Helpful Report

Posted 1 week ago

Dear Julie, Thank you for taking the time to leave a review, and we are really sorry to hear that your gift arrived a day after the special occasion. We completely understand how disappointing that is when it is meant to be enjoyed on the day. Our founder, Sarah Louise, reads all reviews personally as they are very important to her, and she has reached out to you directly to try to help resolve this. We are sorry for the delay caused by our courier partner, DPD. To help prevent situations like this going forward, we are currently in the process of adding Royal Mail as an additional delivery option so customers can choose the service that best suits their needs. We truly appreciate your feedback and hope we can have the opportunity to put this right for you in the future. Best wishes, Team IMP & MAKER

Posted 1 week ago

“The basket didn’t get delivered which is annoying because I ordered it as an extra.”

Helpful Report

Posted 4 months ago

Hi Malcolm, We’re really sorry the basket didn’t arrive as expected, especially since it was an extra. Please share your order number and we’ll investigate with the courier immediately and arrange a suitable resolution. Kind regards, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 547 reviews