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IMP & MAKER Reviews

4.9 Rating 612 Reviews
98 %
of reviewers recommend IMP & MAKER
4.9
Based on 612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read IMP & MAKER Reviews

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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Anonymous
Anonymous  // 01/01/2019
⭐☆☆☆☆ I am extremely disappointed with my experience. I purchased two hampers from IMP & MAKER as Father's Day gifts, expecting to receive the products exactly as advertised on their website. Unfortunately, neither hamper contained the wine that was listed in the product description. The first hamper, the White Wine & Beer Posh Pub In A Box, was advertised as containing The Black Pig Pinot Grigio 2023, but instead I received Pinot Grigio Superiore Breganze DOC by Cantina Beato Bartolomeo. The second hamper, The Black Pig Red Wine & Artisan Cheese Gift Hamper, was advertised as containing The Black Pig The Prize Shiraz 2021, but instead a bottle of Fili Prosecco Extra Dry was supplied. These were purchased as special Father's Day gifts, and I specifically chose them based on the products shown and described on the website. Discovering that both hampers contained different wines was upsetting and embarrassing, particularly as they were gifts for family members. To make matters worse, this was not a one-off error but two separate hampers with contents that did not match the advertised descriptions. The wines advertised were clearly named in both the product listings and descriptions, yet entirely different products were supplied. I have contacted customer services and requested a resolution. However, based on my experience, I would advise potential customers to carefully check their orders as the contents received may not match what is advertised. Very disappointing experience.
Helpful Report
Posted 3 weeks ago
Not value for money
Helpful Report
Posted 2 months ago
Hi there, We’re really sorry to hear you feel your order wasn't value for money. Our founder will personally contact you regarding your gift as this one always gets 5 stars. We would like to understand your issues in more detail, so we can ensure you're happy. Kind regards, Team IMP & MAKER
Posted 2 months ago
Hamper not received. Not good.
Helpful Report
Posted 6 months ago
IMP & MAKER is rated 4.9 based on 612 reviews