IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service and timely delivery....”

Helpful Report

Posted 7 hours ago

“Very professional and well organised... Our order was personally acknowledged by Sarah Louise (CEO and Founder), which was unexpected, but very much appreciated.”

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Posted 8 hours ago

“Beautiful products, beautifully presented.”

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Posted 19 hours ago

“Excellent service and great product. Easy to order and delivered on time.”

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Posted 1 day ago

“Superb gift.. ive bought over 10 hampers from Imp & Maker this year and every one has been spot on!! Thank you guys!!”

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Posted 1 day ago

“Just what I wanted for a present ; to my entire satisfaction”

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Posted 3 days ago

Thank you for your 5/5 rating! We’re delighted that the gift met your expectations and that you’re completely satisfied. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 day ago

“Easy website to get around. Loads of options to choose from. Box was well packaged and everything inside was packaged again. Very impressed indeed. Will definitely buy again”

Helpful Report

Posted 5 days ago

Thank you for your review! We’re thrilled you found the website easy to navigate, appreciated the options, and were IMPressed with the packaging. We appreciate your support and look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 1 day ago

“This was our first order with Imp&Maker. It was ordered as a Thank you gift - it arrived promptly the next day as promised and they were super helpful when I needed to double check the details. The recipient was very happy, loved the packaging and said the cheese was delicious. 😊”

Helpful Report

Posted 5 days ago

Thank you for your lovely review! We’re delighted the order arrived promptly and that you found our team helpful. So glad the recipient enjoyed the cheese and packaging. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 day ago

“Beautiful hampers, great customer service and fast delivery will definitely use again”

Helpful Report

Posted 6 days ago

Thank you for your lovely review! We’re delighted you loved the hampers, appreciated our customer service, and that the delivery was fast. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 day ago

“The most incredible hampers, an option for every occasion. From speedy delivery to beautifully packaged hampers, this company is the place. I sent a get well hamper to a friend which was 'tea and cake'. From small thinking of you presents to larger hampers for grander gestures, I will be a returning customer. Imp and Maker have also done some Christmas gifts for the company I work for and they are also incredible.”

Helpful Report

Posted 6 days ago

Thank you for your glowing review! We’re thrilled that you loved our hampers, delivery, and packaging, and that you’ll be a returning customer. It’s wonderful to hear our Christmas gifts for your work were also incredible. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 day ago

“Great choice of hamper options for every budget and occasion. Excellent service with the ability to choose your delivery date.”

Helpful Report

Posted 6 days ago

Thank you for your 5/5 rating! We’re thrilled you loved the hamper options and the ability to choose your delivery date. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 6 days ago

Posted 1 day ago

“Great communication … beautifully presented”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re thrilled to hear you found our communication great and the presentation beautiful. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 6 days ago

“Wish I'd known about these guys sooner. Proved the perfect gift for a mate. This will prove the first purcahse of many. Keep up the great work, guys.”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re thrilled this was the perfect gift and that you’ll be returning for more. We appreciate your kind words and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“I would recommend this company and food hamper to anyone. Prompt delivery, no complaints whatsoever.”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re delighted you had prompt delivery and no complaints whatsoever. We appreciate your recommendation and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Great service and I’m told by the person who received this gift it was very very good. I will certainly use IMP & Maker again. Highly recommend them 😊”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re delighted you had great service and that the recipient valued the gift. We appreciate your feedback and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Good comunicattions from start to finish.”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re delighted you had good communication from start to finish. We appreciate your feedback and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“A huge selection of hampers to choose from and I was so pleased to see a breakfast one which was a perfect gift for a bacon and sausage loving son. There was a slight problem with delivery but Imp & Maker were quick to respond and I have nothing but praise for their after sales and it certainly has't deterred me from ordering the Deck the Halls family hamper for my daughter.”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re delighted you enjoyed our large selection and that the breakfast hamper was the perfect gift. We’re sorry about the delivery hiccup and glad our team resolved it quickly. We look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“The savoury hamper for one was a great success.”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re delighted to hear the savoury hamper for one was a great success. We appreciate you sharing your feedback and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Imp and Maker service is amazing - I recently made a mistake on an order I placed and they literally resolved it within minutes of me contacting them - they obviously really care about what they do!”

Helpful Report

Posted 1 week ago

Dear Rachel, Thank you for your fantastic 5/5 rating! We’re thrilled to hear we resolved everything quickly and that you felt we truly care about what we do. We’re here whenever you need us and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Good communication and customer service”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re thrilled to hear you were impressed with our communication and customer service. We look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

IMP & MAKER is rated 5.0 based on 264 reviews