IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 547 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely impressed by the prompt response from your team via email to what was my own mistake. The problem was quickly sorted and the hamper was much appreciated when delivered direct to her on her birthday. Thankyou”

Helpful Report

Posted 2 hours ago

“I recently chose the “Signature Italian Food Lovers Hamper” for my Italian mother-in-law’s 70th birthday, and it exceeded all expectations. She was absolutely delighted to receive such a thoughtful and authentic gift. The presentation was beautiful, with every item carefully wrapped and arranged to create a real luxury experience. The quality and selection inside the hamper were exceptional, making it feel both personal and indulgent. Finding an Italian-themed hamper for someone who truly knows and loves Italian food can feel risky, but IMP & Maker delivered something genuinely impressive. I wouldn’t hesitate to recommend them to anyone looking for a high-quality luxury gift hamper.”

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Posted 2 days ago

Hi David, Thank you for your fantastic review. We’re thrilled the Signature Italian Food Lovers Hamper exceeded expectations and that your mother-in-law loved the gift, along with the presentation and quality. We appreciate your recommendation and look forward to crafting more special moments for you soon. Kind regards, Team IMP & MAKER

Posted 1 day ago

“IMP & Maker have been our preferred partner for corporate and personal gifting for over 5 years now & their service, product and team are excellent.”

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Posted 4 days ago

Hi Mark, Thank you for your fantastic review. We’re thrilled that we’ve been your preferred partner for over 5 years and that you’re pleased with our service, product, and team. We look forward to creating more gifting moments for you again soon! Kind regards, Team IMP & MAKER

Posted 1 day ago

“Once again an excellent hamper from you. So different from other companies!”

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Posted 5 days ago

Hi Suzi, Thank you for your fantastic review. We’re thrilled you chose us again! We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 4 days ago

“Incredible experience”

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Posted 5 days ago

Hi Henrietta, Thank you for your fantastic review. We’re thrilled you had an incredible experience and appreciate your support. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 days ago

“Excellent service!”

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Posted 5 days ago

Hi Simon, Thank you for your fantastic review. We’re thrilled to hear you had excellent service and appreciate your support. Kind regards, Team IMP & MAKER

Posted 5 days ago

“This is my first experience and I’d definitely use this company again !”

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Posted 1 week ago

Hi Pauline, Thank you for your fantastic review. We’re thrilled to hear that your first experience with us was a great one and that you’d definitely use us again. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 days ago

“When I placed my online order I inadvertently gave my own address as the delivery address - a quick phone call and chat with a charming lady soon put things right. Very impressed with your efficiency.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your fantastic review. We’re glad our quick phone call and chat helped sort things out smoothly and that you were impressed with our efficiency. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Although product was delayed by one day due to postage problems it was quickly sorted by IMP & MAKER and they was very quick at getting back to me would highly recommend”

Helpful Report

Posted 1 week ago

Hi Cindy, Thank you for your fantastic review. We’re glad you were happy with how we handled the delay and our quick response. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Great service with great products.”

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Posted 2 weeks ago

Hi Charles, Thank you for your fantastic review. We’re glad you enjoyed the great service and products. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Good selection and service”

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Posted 2 weeks ago

Hi Joanna, Thank you for your fantastic review. We’re glad you enjoyed the selection and service. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“This company stands by its brand and commitment to its customers. The team at Imp & Maker are utterly dedicated to their mission and I wish more business would hold themselves to the same standard that Imp & Maker do.”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic review. We’re proud to stand by our brand and commitment, and we’re grateful for your support. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Beautifully packaged and great quality”

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Posted 2 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled you loved the packaging and great quality. We can’t wait to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Excellent hampers. Perfect gifts”

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Posted 2 weeks ago

Hi Marion, Thank you for your wonderful review. We’re thrilled to hear you find our hampers excellent and perfect gifts. We can’t wait to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Very easy ordering and delivery”

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Posted 2 weeks ago

Hi there, Thank you for your review! We’re glad to hear the ordering and delivery were easy for you. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 week ago

“Great Customer Service, products are high quality and lovely produce inside”

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Posted 2 weeks ago

Hi Nigel, Thank you for your wonderful review. We’re thrilled you’re happy with our customer service and that you’re impressed by the quality and the produce inside. We can’t wait to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“I absolutely love imp and maker as you can see by the amount of times I've used you. Never been let down, always had great feedback from recipients. Such an awesome change from all the run of the mill boring hampers out there.”

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Posted 2 weeks ago

Hi Annie, Thank you so much for your kind words. We’re thrilled you love IMP & MAKER and that you’ve had such a positive experience with us. It’s wonderful to hear our hampers feel special and stand out from the rest. We really appreciate your support and can’t wait to craft more gifts you’ll enjoy as much as the recipients do. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Absolutely lovely hamper and my brother in law was very happy with it. Unusual and great ingredients. Will buy again.”

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Posted 2 weeks ago

Hi Jennifer, Thank you for your kind words. We’re glad you loved the hamper and that your brother-in-law was happy with it. Great to hear you enjoyed the unusual ingredients, and we look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Excellent”

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Posted 3 weeks ago

Hi Jessica, Thank you for your kind words. We’re glad you had an excellent experience with IMP & MAKER. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Amazing hamper, quick delivery. Thank you.”

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Posted 3 weeks ago

Hi Chris, Thank you for your kind words. We’re glad you enjoyed the hamper and that the delivery was quick. Looking forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

IMP & MAKER is rated 4.9 based on 547 reviews