IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.96

5.0 Rating 176 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and hamper received and loved by our friends. I will definitely use this company again, as the selection available for gifting hampers is far better than any other company I have found.”

Helpful Report

Posted 8 hours ago

“A group of us ordered a selection of hampers to cheer a friend up who’s going through a tough time. The selection and customer service have been outstanding. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 8 hours ago

Dear Lee, I am so pleased your hampers did the job of cheering up your friend, we had an amazing time putting them together with your unique instructions! What a lucky chap to have friends like you that care enough go to that effort - Marie , team IMP & MAKER

Posted 8 hours ago

“Just wow! Beautiful hamper with carefully selected luxury products. I won’t be going anywhere else for hampers from now on. Much better than F&M!”

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Posted 3 days ago

not that we like to compare - but we think so too! but we are glad that we can help you out and will be here for your next order - thanks so much

Posted 8 hours ago

“Amazing beer and great delivery”

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Posted 3 days ago

Thanks for the lovely feedback, We are delighted you loved the beer and it arrived as planned!

Posted 8 hours ago

“I always buy these hampers for friends and family, throughout the year. The breakfast hamper always goes down well.”

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Posted 1 week ago

Thanks so much! We love hearing that our hampers are a hit with your friends and family. The breakfast hamper is definitely a favourite of ours too, glad it always goes down well! Regards Louise

Posted 6 days ago

“⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with my order from Imp and Maker. The quality of the contents is outstanding – everything feels carefully chosen and beautifully presented. It’s clear this is a family business that takes real pride in what they do, and it shines through in both the products and the service. The hamper was well worth the money and exceeded my expectations. I’ll definitely be ordering again and recommending to friends and family!”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words! We’re absolutely delighted to hear that you enjoyed your hamper and that the care we put into selecting and presenting our products came through. As a small team, it really means a lot to know our passion is noticed and appreciated. We look forward to welcoming you back again soon, and we’re so grateful for your recommendations to friends and family! Kind Regards Louise

Posted 6 days ago

“The customer service is have received from this company is outstanding. The staff I have dealt with (about an issue that was my fault) have all been brilliant. Their products and delivery options are excellent. I would definitely recommend”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words! 🌟 We’re delighted to hear you’ve had such a positive experience with our team — we always want to go the extra mile, no matter the situation. It’s wonderful to know you’re happy with our products and delivery too. Your recommendation means the world to us! 💛

Posted 1 week ago

“Fab products, presented beautifully.”

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Posted 1 week ago

“My friends in Surrey really enjoyed this hamper, thank you! They sent pics and let me know everything was fantastic. I'm in the US (ugh I know), but I really appreciate being able to purchase these for my friends in the UK, thank you very much! Will definitely purchase from here again and again...”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words! 🌟 We’re delighted to hear your friends in Surrey enjoyed the hamper and that everything was just right. Even from across the pond, it means a lot that you chose us to help you celebrate and treat your loved ones. We truly appreciate your support and look forward to creating more hampers for you and your friends in the future! 💛

Posted 1 week ago

“This was my first experience with Imp & Maker but certainly not my last. Fantastic team and service with excellent products and great add on as requested.”

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Posted 1 week ago

Hi Jennifer, Thanks so much for your lovely review, we are glad our team could help you out and you received the hamper so you could enjoy the goodies, we hope to help you again soon!

Posted 1 week ago

“Brilliant exactly as expected very happy”

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Posted 2 weeks ago

We are so pleased you enjoyed your hamper, thanks for the lovely feedback!

Posted 1 week ago

“Sending someone a gift when you really want to send something special can be tricky. Not a problem with IMP and MAKER. Arrived on time, was big, full of great delicious goodies. And was really appreciated as a present.”

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Posted 2 weeks ago

Thank you for your wonderful review! We’re thrilled to hear that our gift was just what you were looking for and brought such joy to the recipient. It's always our goal to create special moments with our hampers. We appreciate your kind words and look forward to helping you with future gifts! Warm regards, Louise Team IMP & MAKER

Posted 1 week ago

“Very nice product range, shall be using you again Thanks. Graham King.”

Helpful Report

Posted 2 weeks ago

Thank you, Graham! We’re so pleased you enjoyed our product range and look forward to welcoming you back again soon, we are always here to help with your gifting needs!

Posted 2 weeks ago

“Bought the hamper as a gift. Initially order wouldn’t go through as the delivery was Aberdeen but Louise from customer service was able to help change some of the items in the hamper so I could still order it.”

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Posted 2 weeks ago

Thank you for your lovely feedback! We’re so pleased Louise was able to assist in arranging your order and ensuring the hamper could still be delivered. It’s wonderful to hear it all worked out, and we truly appreciate you choosing us for your gift.

Posted 2 weeks ago

“Purchased for an anniversary gift. Recipient's comments were "What a perfect present, delicious and classy ! Thank you”

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Posted 4 weeks ago

Thank you so much for choosing us for such a special occasion! We’re delighted to hear the anniversary gift was so well received — “delicious and classy” is exactly what we love to deliver. 💛 We truly appreciate your kind feedback and hope to help you celebrate many more memorable moments in the future.

Posted 4 weeks ago

“A good range of hampers and gifts. I was delighted to receive 10% off my first order and a discount on the delivery fee. The delivery arrived on my nominated day. Great service.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your lovely review! 😊 We’re thrilled to hear you enjoyed our range of hampers and gifts and were able to take advantage of the first-order and delivery discounts. It’s great to know your delivery arrived right on your chosen day — that’s exactly the level of service we aim for! We truly appreciate your support and look forward to helping you celebrate more special moments in the future. 🎁✨

Posted 4 weeks ago

“Beautiful Luxury goods. Excellent quality and beautifully wrapped”

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Posted 1 month ago

Dear Martine, We're so pleased to hear that you loved the quality of our hampers and appreciated the attention to detail in our packing. You positive feedback means the world to us! Kind Regards Louise

Posted 1 month ago

“My sister and brother in law were so pleased to receive the hamper they phoned me to tell me how lovely they thought it was. It arrived in good condition and exactly on the day I requested, so I cannot fault your service Imp and Maker - thank you again for great service and goods.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're thrilled to hear that your sister and brother-in-law loved the hamper and that it arrived right on schedule. Your thoughtful feedback about our service truly brightens our day! Regards Louise

Posted 1 month ago

“Once again, a gorgeous hamper. Thank you to all the lovely staff at Imp & Maker xx”

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Posted 1 month ago

Dear Paul, Thank you for your lovely review! We're so glad to hear that you enjoyed your hamper and appreciate your kind words about our team. Your support means everything to us! Kind Regards Louise

Posted 1 month ago

“Amazon hamper and delivered in perfect condition”

Helpful Report

Posted 1 month ago

Dear Heather, Thank you for your fantastic review! We're thrilled to hear that your hamper arrived safely and you loved it. Your satisfaction is our top priority, and your feedback truly encourages us! Kind Regards Louise IMP & MAKER

Posted 1 month ago

IMP & MAKER is rated 5.0 based on 176 reviews