IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend IMP & MAKER

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 27th June 2025

Louise N

IMP & MAKER 5 star review on 13th June 2025

Victoria R

IMP & MAKER 5 star review on 27th May 2025

Monique

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very impressive brand”

Helpful Report

Posted 7 hours ago

“Great customer service! I submitted the wrong delivery address and sent an email, Marie from customer services followed up super quick and sorted it out on a Friday afternoon.”

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Posted 8 hours ago

“Excellent service and products”

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Posted 12 hours ago

Thanks so much! We're really glad to hear you’re happy with both our service and products. We truly appreciate your support! Kind Regards Louise

Posted 11 hours ago

“Fabulous choice and commumnication from Imp and Maker.”

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Posted 16 hours ago

Thank you for your kind words! We're so pleased you were happy with the choice and communication. It's always our goal to make the experience as smooth and enjoyable as possible. We really appreciate your support!

Posted 13 hours ago

“So pleased to have discovered Imp and Maker! Such an excellent range of choices, high quality, perfectly presented and delivered. We will return and highly recommend.”

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Posted 1 day ago

Thank you so much for your lovely message! We’re delighted to hear you enjoyed your experience with Imp & Maker. It’s wonderful to know that our range, quality, and presentation made such a great impression. We truly appreciate your recommendation and look forward to welcoming you back soon!

Posted 13 hours ago

“First class service and produce. The hampers were exceptionally well received. Thank you”

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Posted 1 day ago

Thank you so much for your kind feedback! We're thrilled to hear that the hampers were so well received and that you were happy with the service and products. It was a pleasure putting them together for you, and we truly appreciate your support.

Posted 13 hours ago

“Wonderfully packaged items with excuisite food and drinks included.”

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Posted 2 days ago

Thank you so much for your lovely feedback! We're delighted to hear you enjoyed the selection of food and drinks. We take great care in curating every hamper, so it’s wonderful to know it made a lasting impression.

Posted 13 hours ago

“Have ordered several hampers now and always such a joy!”

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Posted 5 days ago

Dear Jess, Thank you for your lovely review and continued support! We hope to continue to deliver hampers filled with joy in future. Kindest regards - Marie team IMP & MAKER

Posted 5 days ago

“Fabulous service. It was a gift and ud got the wrong address. Phoned straight up and the lovely lady was extremely helpful and changed it, no problem at all. Excellent service”

Helpful Report

Posted 1 week ago

Thank you for your kind words Zoe! We're so glad we could help get your gift to the right place without any hassle. It’s great to hear our team made the process easy for you — we’ll be sure to pass on your lovely feedback. As a small, local business we really appreciate your support!

Posted 6 days ago

“Great fast service nothings a trouble”

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Posted 1 week ago

Thank you so much for your fantastic review, Elizabeth! We're thrilled to hear you experienced our quick service and that nothing was too much trouble. Your satisfaction means the world to us, and we can't wait to welcome you back soon! Warm regards, Team IMP & MAKER

Posted 1 week ago

“A superb service; great variety and price points.”

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Posted 1 week ago

Thank you for the wonderful feedback! We're so glad you enjoyed the variety and found our pricing to be just right. Providing great customer service is what we strive for, and it's fantastic to hear we delivered. Hope to see you again soon!

Posted 1 week ago

“Great service and really easy to use the website to order”

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Posted 1 week ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our website easy to use. We truly appreciate your support.

Posted 1 week ago

“A lovely hamper which was a gift for my brother who loved it, good quality products, well packaged. The delivery was troublesome but no fault of Imp & Maker, the customer service was superb in sorting the issue and making sure I had the hamper ready to take. This was late on Saturday and into Sunday so excellent service all round! Thanks!”

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Posted 1 week ago

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your brother loved the hamper and that you were pleased with the quality and presentation. We're sorry to hear about the delivery hiccup, but we're really glad our team could step in and get everything sorted for you in time. We truly appreciate your patience and are so pleased we could provide the support you needed—even over the weekend! Thanks again for choosing Imp & Maker.

Posted 1 week ago

“This was purchased for a brithday present, the recipient was delighted with the gift set. I would certainly recommend Imp & Maker as they were effiecient to deal with and delviered promptly!”

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Posted 1 week ago

Thank you so much for the lovely review, At IMP & MAKER we like to make gifting, straightforward, quick and enjoyable, So we are a happy that you picked our small but mighty team, we hope to help again in the future!

Posted 1 week ago

“Very happy with the delivery and the hamper itself. Bought as a gift and my stepdad was very impressed with it”

Helpful Report

Posted 1 week ago

Hi Katie, Thank you so much for your fantastic review! We're over the moon to hear that both the delivery and the hamper made such a great impression to your stepdad. It’s wonderful to know you chose our gift to celebrate a special moment, and we can’t thank you enough for your support. We look forward to taking care of your gifting needs again in the future! Warmest wishes, Team IMP & MAKER

Posted 1 week ago

“Wonderful hamper and wonderful service.”

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Posted 1 week ago

Hi Rachel, Thank you so much for your review! We're thrilled to hear that you loved the hamper and the service we provided. Your kind words truly mean a lot to us and motivate our team to keep delivering the best experiences. We can’t wait to see you again for your next order! Warm wishes, Team IMP & MAKER

Posted 1 week ago

“Very friendly and efficient staff, Ryan was exceptionally helpful on Sunday when I had a concern regarding the delivery address however, he dealt with it and confirmed everything speedily. I will definitely use Imp & Maker again in the future. Also excellent quality products were received 👌”

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Posted 1 week ago

Hi Linda, Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team, we will let Ryan know of your praise, he'll be thrilled! Your satisfaction is our top priority, and it’s fantastic to know you were pleased with the quality of our products. We can’t wait to serve you again in the future! Warm regards, Team IMP & MAKER

Posted 1 week ago

“I bought this hamper as a birthday gift for my sister and brother in laws shared 60th birthdays! From start to finish the service I received was second to none. It arrived beautifully packaged, everything wonderfully fresh on the designated day. This was my first time using IMP & Maker but it won’t be the last! Thank you so much for the best hampers in the UK.. I’ll be ordering again soon! Debra Hargreaves. (Lancashire)”

Helpful Report

Posted 1 week ago

Hi Debra, Thank you so much for your lovely review! We're absolutely thrilled to hear that the hamper helped make your sister and brother-in-law’s special 60th celebration even more memorable and we hope they had a fantastic day. It means the world to us that your first experience with IMP & MAKER was such a positive one — from the packaging to the freshness and delivery. We’re so grateful for your kind words and can’t wait to welcome you back again soon! Warmest wishes, The IMP & MAKER Team

Posted 1 week ago

“Easy order process, great updates and use DPD for delivery, what's not to like!”

Helpful Report

Posted 2 weeks ago

Hi Veronica, Thank you so much for your glowing review! We're delighted to hear that you found the order process easy and appreciated our delivery updates. Using DPD helps us ensure everything runs smoothly, and we're thrilled that you had a great experience! We look forward to having the chance to serve you again soon! Warm wishes, Team IMP & MAKER

Posted 1 week ago

“Lovely presentation box and card, nice to pick a date aswell for delivery”

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Posted 2 weeks ago

Hi Clare, Thank you so much for your lovely review! We're delighted to hear that you loved the gift box and the option to choose a delivery date. It's our pleasure to add a personal touch to your experience, and we truly appreciate your support. Looking forward to serving you again soon! Warmest wishes, Team IMP & MAKER

Posted 1 week ago

IMP & MAKER is rated 4.9 based on 142 reviews