IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from Imp & Maker a couple of times now and sent items as gifts. They are great, ordering is easy, communication is great the the items arrive as expected, well packaged and on time. What more could you want?! Will recommend to anyone looking for something a little bit special.”

Helpful Report

Posted 1 month ago

“the whole process was easy, nominated the birthday date & was kept up to date on the delivery which was on time. Great customer service.”

Helpful Report

Posted 1 month ago

“Having seen them on Dragon's Den I was impressed with their pitch so decided to try them out for a Christmas gift. I wasn't disappointed. Everything arrived on time and the recipients were very happy with their hamper.”

Helpful Report

Posted 1 month ago

Dear Heather, Thank you so much for choosing us and trusting us with your Christmas gift, We love to ear that people enjoy their gift and we are in the process of creating some exciting new contents for this year!

Posted 1 month ago

“AMAZING customer service they are so helpful You can tell they put alot of time care and attention into the products they choose and putting together the hampers it arrived beautifully presented and arrived on time Thankuuuuuuuu”

Helpful Report

Posted 1 month ago

Dear Abi, Our team are incredibly passionate about putting everything together with love and care. All our products are carefully picked to make an exceptional gift and we are glad that it showed. We could not do this without amazing customers like yourself! Kind regards Team IMP & MAKR

Posted 1 month ago

“I had a question which they answered very quickly, was a very good experience.”

Helpful Report

Posted 1 month ago

Dear Customer, We’re thrilled to hear that our quick response made for a very good experience. If you need anything else, we’re here to help! Kind regards, Team IMP & MAKER

Posted 1 month ago

“We were very happy with the product range, communication and easy delivery - some thing critical when sending gifts from overseas.”

Helpful Report

Posted 1 month ago

Dear Andrea, Thank you so much for your kind words. We’re glad our product range, clear communication, and smooth delivery could make sending gifts from overseas easy for you. Our team are currently busy designing some exciting new products for this year for your next gifting experience. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Fantastic customer service wonderful hamper recipient was very impressed”

Helpful Report

Posted 1 month ago

Dear Lynne, Thank you so much for your wonderful feedback. We’re thrilled to hear the customer service and the hamper impressed your recipient, we are busy creating some new hampers for this year and hopefully we can help with your next gift. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Beautifully presented and easy to order!”

Helpful Report

Posted 1 month ago

Dear Diana, Thank you so much for your kind words! We’re delighted you found it beautifully presented and easy to order. We look forward to helping you again in the future. Kind regards, Team IMP & MAKER

Posted 1 month ago

“It is rare to find a company that provides such exceptional quality hampers but Imp & Maker did just that for us when we we needed high quality goods to be delivered to our clients. Highly recommended.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic feedback, Matthew. We’re thrilled you were impressed with the quality and that we could deliver to your clients. We look forward to helping with your future gifts. If you need anything else, just let us know. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Customer services were excellent - there was an error with the original dispatch before Christmas which they sorted out very quickly, and for the replacement I forgot to add in a gift note, which they added for me as soon as I asked.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic feedback, Nicky. We’re glad we could sort the dispatch issue quickly and that we could add the gift note for you on request. If you need anything else, just let us know. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Fast and efficient delivery time with prompt email updates every step of the way. Love the quality and value of the hampers. Will definitely use again for our next UK gifting needs. Great service!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words, Dianne. We’re thrilled you enjoyed the hampers, fast delivery, and great value. We look forward to helping with your next gift! Kind regards, Team IMP & MAKER

Posted 1 month ago

“Sounds like the food was of good quality and flavour, very quick delivery and they were able to help out with a change of address due to my error!!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review, Colin. We’re really pleased to hear you enjoyed the quality and flavour, and that the delivery was quick. We’re glad we could help with the address change. If you need anything else, just let us know. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great hamper, easy to understand instructions. Delivery was quick and all the ingredients were well packaged yet still beautifully presented. Thank you!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review. We are really pleased to hear you enjoyed the hamper and found the instructions clear and easy to follow. It is great to know the delivery was quick and that everything arrived well packaged while still looking beautiful. Thank you again for choosing us and for taking the time to share your feedback.

Posted 2 months ago

“I cannot speak highly enough of the contents of the breakfast box I received this morning for my birthday. Everything was of the best quality: the mushrooms were as if they had been picked before breakfast today; the egg yolks were golden yellow; a generous amount of back bacon slices; proper tomato ketchup; an amazing white, light, soft and fluffy sourdough loaf; tasty coffee bags, and teabags as well;l and other delicious items. A 10/10 from me.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share this. We are genuinely delighted to hear how much you enjoyed your breakfast box and that it arrived in such perfect form for your birthday. It is lovely to read your comments on the freshness and quality of each item, especially the eggs, bacon, sourdough and produce. That level of detail means a lot to our team and to the suppliers we work closely with. A 10 out of 10 is incredibly kind and we are really pleased we could play a small part in making your birthday special. Thank you again for such thoughtful feedback. Team IMP

Posted 2 months ago

“Recipients were very happy with the hamper! It arrived on time and the perishables were still nice and cold. This was very much enjoyed by all over the Christmas period!”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback. We are delighted to hear the recipients were happy with the hamper and that it arrived on time. It is especially nice to know it was enjoyed by everyone over the Christmas period. Thank you for choosing us and for taking the time to leave such a kind review.

Posted 2 months ago

“Great selection of tasty treats, and great service.”

Helpful Report

Posted 2 months ago

Thank you, Stefan. We are really pleased to hear you enjoyed the selection and had a great experience with our service. Thank you for choosing us and for taking the time to leave your feedback. Team IMP

Posted 2 months ago

“The client I bought this for last minute before Christmas was delighted. I shall be using you again.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We are delighted to hear the client was so pleased and that we could help at such a busy time before Christmas. We look forward to helping you again in the future and really appreciate you choosing us. Team IMP

Posted 2 months ago

“very good service & products would recommened”

Helpful Report

Posted 2 months ago

Thank you, Stan. We are really pleased to hear you were happy with both the service and the products. Thank you for the recommendation and for choosing us. Team IMP

Posted 2 months ago

“Fantastic site and seller, products arrived on time and great communication.”

Helpful Report

Posted 2 months ago

Thank you, Isabelle. We are really pleased to hear you had such a positive experience and that everything arrived on time. Great communication is something we really care about, so it is lovely to hear that reflected in your feedback. Thank you for choosing us. Team IMP

Posted 2 months ago

“This was my second hamper as a gift and not been disappointed in either Will definitely be using again”

Helpful Report

Posted 2 months ago

Thank you, Tracey. We are so pleased to hear both hampers have been a success and that you have not been disappointed. It really means a lot to know you would choose us again. Thank you for your continued support. Team IMP

Posted 2 months ago

IMP & MAKER is rated 4.9 based on 475 reviews