IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process was very easy and the truly wonderful products arrived next day . Keep it up , brilliant”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, John! We’re thrilled to hear that you found our order process easy and that your products arrived so quickly. Your kind words mean a lot to us, and we’ll keep striving to deliver brilliant service every time. We can’t wait to have you shop with us again! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Apart from a small hitch regarding a missing gift card which was promptly and efficiently dealt with , I would recommend this company as a great option for a classy gift .”

Helpful Report

Posted 1 month ago

Thank you for your kind review, Helen! We’re glad to hear that any hiccup regarding the gift card was handled promptly and that you consider us a great option for classy gifts. Your recommendation means the world to us, and we’re here to ensure a seamless experience every time. We look forward to serving you again in the future! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Very good service”

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Posted 1 month ago

Thank you for your kind review Tania! We’re so pleased to hear that you had a very good experience with our service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“A wonderful gift from family which absolutely hit the spot in terms of my personality and what I love in good food and drink. Delicious and mrmorable”

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Posted 1 month ago

Thank you for your wonderful review, Phil! We're so pleased that the gift resonated with your personality and that you found it delicious and memorable. It's always our goal to provide extraordinary food and drink experiences, and we're thrilled to have hit the mark for you. We appreciate your kind words and can't wait to delight you again in the future! Warm regards, Team IMP & MAKER

Posted 1 month ago

“As above……”

Helpful Report

Posted 1 month ago

“Thank you for sorting out the muddle so quickly - all these things matter”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Jayni! We’re so glad we could sort things out quickly for you, Every little detail matters to us, and your satisfaction is our top priority. We truly appreciate your support! Warm regards, Team IMP & MAKER

Posted 1 month ago

It was a pleasure to help you Jayni, Thanks for letting us put things right - we appreciate your support 😊

Posted 1 month ago

“My wife loved it and there were ample and good quality ingredients.”

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Posted 1 month ago

Thank you so much for your wonderful review, Gordon! We’re thrilled to hear that your wife loved the selection and quality of ingredients. Your satisfaction truly means a lot to us, and we're grateful for your support. Looking forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“I received a delicious Italian antipasti hamper as a birthday surprise. The food was authentic, fresh, and delicious. I’ve already ordered a hamper for someone else .”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We’re absolutely delighted to hear that you enjoyed the Italian antipasti hamper and found the food to be authentic and fresh. Your decision to order another hamper for someone else speaks volumes - we love the idea of 'Pay it forward' We can’t wait to bring more delicious experiences your way! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Excellent service thank you”

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Posted 1 month ago

Thank you so much for your positive feedback, Vanessa! We’re delighted to hear that you were pleased with our service. Your satisfaction is our priority, and we truly appreciate your support. Looking forward to seeing you again soon! Warm regards, Team IMP & MAKER

Posted 1 month ago

“IMP & MAKER are great, the whole process was easy, delivery was quick, can't fault anything.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Carl! We’re thrilled to hear that you found the process easy and enjoyed our quick delivery. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Great company to deal with, very communicative and quick delivery”

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Posted 1 month ago

Thank you so much for your kind words, Grace! We’re so glad to hear that you had a great experience with our communication and delivery. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team IMP & MAKER

Posted 1 month ago

“As above - Always use IMP&MAKER for all my gift hampers”

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Posted 1 month ago

Thank you so much for your lovely review, Laura! We're thrilled to be your go-to for gift hampers. Your continued support means everything to us, and we can't wait to help you create more delightful gifting experiences in the future! We could not do what we do without our incredible customers like yourself! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“A perfect gift for my friends celebrating their recent wedding. They loved the surprise and were delighted with the variety and presentation. Great service I will use again thankyou”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Diane! We're delighted to hear that your friends enjoyed their gift and appreciated the presentation. Your kind words about our service truly brighten our day, and we look forward to helping you with your next gifting occasion! Kindest regards, Team IMP & MAKER

Posted 1 month ago

“Beautifully presented and perfect gift for the man who has everything!!”

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Posted 1 month ago

Thank you so much for your wonderful review, Jenny! We're thrilled to hear that our product was a perfect fit as a gift. Your support means the world to us, and we look forward to delighting you again soon! Kindest regards, Team IMP & MAKER

Posted 1 month ago

“Professional with a great product.”

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Posted 1 month ago

Thanks Anna, as a small team we appreciate your kind words and hope we can delight again in the future!

Posted 1 month ago

“Sent this as a gift, our son in law loved it. Delivered as promised on time. Would recommend.”

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Posted 1 month ago

what a lovely thoughtful gift! we love to hear that it was enjoyed by your son in law and we hope to help with your gifting in the future!

Posted 1 month ago

“Excellent food Fabulous quality I’d highly recommend!”

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Posted 1 month ago

Thank you for a lovely review Jemma, We hope we can delight again in the future and truly appreciate your order ❤️

Posted 1 month ago

“It arrived on time (despite my late in the day order) and the food was of such great quality - fab work!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re thrilled your order arrived on time and that you enjoyed the quality of the food. Your support means a lot to us! ❤️

Posted 1 month ago

“Very easy to contact and very helpful”

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Posted 1 month ago

We know sometimes its easier o speak to a human and our team are always happy to help, we truly appreciate your order ❤️

Posted 1 month ago

“I bought a hamper for my parents to celebrate my Dad’s birthday. The first hamper wasn’t delivered by the delivery company, but Imp & Maker responded really quickly, agreeing to deliver a new hamper and providing a future discount even though it wasn’t their fault. The hamper is beautifully packaged and was received with great excitement - it really is a special breakfast celebration! I will be recommending them to everyone.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words and understanding. We’re so pleased that your parents enjoyed their hamper and that it helped make your dad’s birthday breakfast feel extra special! Our team always make sure we put things right if there are any issues and we really appreciate your recommendation and look forward to creating more memorable gifts for you in the future. 💛

Posted 1 month ago

IMP & MAKER is rated 5.0 based on 264 reviews