IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 547 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great customer service, would definitely use again.”

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Posted 3 months ago

Thank you for your lovely review! We’re thrilled you enjoyed the product and our service, and we’d be glad to gift with you again. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Looks good, tastes good really well packaged.”

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Posted 3 months ago

Thank you for your lovely review! We’re thrilled you enjoyed it and that it arrived well packaged. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Absolutely delighted with the hamper I ordered! The presentation was beautiful and everything inside was high quality and delicious. It made the perfect gift and arrived quickly. The customer service was outstanding — responsive, helpful, and went above and beyond. I’ll definitely be ordering again and highly recommend!”

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Posted 3 months ago

Thank you for your lovely review, Kayleigh! We’re delighted you enjoyed the hamper, its presentation, and the quick delivery, and that our team could help make it a special gift. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Arrived on time with food fresh”

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Posted 3 months ago

Thank you for your lovely review! We’re glad your delivery arrived on time and the food stayed fresh. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Imp & maker Great quality, fast delivery kept up to date.”

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Posted 3 months ago

Thank you for your glowing review, we aim to make gifting easy, fun and unique. Our next day delivery means you can find the perfect gift that everyone will love and it means the world to us that you chose us 😊

Posted 3 months ago

“Products are good, delivery faultless, thank you!”

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Posted 3 months ago

Dear Michael, Thanks for your lovely review! We love to hear that the hamper went down well and all the goodies were enjoyed, Thanks for letting us know delivery was smooth and we hope to see you again in the future!

Posted 3 months ago

“Fabulous company; lots of choice; so very polite and keep you updated constantly. Definitely recommend.”

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Posted 3 months ago

Dear Jacquelyn, Thank you for such a lovely review, we are so pleased the Boozy birthday Gift was well received (you have excellent taste in gifts!) and it makes our day that you had plenty to chose from and found our updates helpful ❤️

Posted 3 months ago

“The order was delivered perfectly on the day promised. The process was so easy and the receiptents were delighted. Thank you”

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Posted 3 months ago

Thank you Nancy for your lovely review - Easy to choose, sure to delight gifts with quick delivery are exactly what we aim for - I hope we can tempt you with some our our new launches!

Posted 3 months ago

“Great range of quality products with excellent customer service”

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Posted 3 months ago

Thank you so much for a lovely review, we hope your gift IMPressed and we are glad our team could help you out!

Posted 3 months ago

““I’ve never received such a lovely gift , all my family are cheese lovers and the cheese hamper was amazing” That’s what a business friend said when he received his Imp & Maker Cheese hamper a few weeks before Christmas. He was delighted.”

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Posted 3 months ago

Dear Keith, It makes our day to hear the hamper was loved - you obviously have excellent gifting taste 😉we hope to help again in future

Posted 3 months ago

“Very good And very good products”

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Posted 3 months ago

Dear Matt, We are so pleased you loved the hamper - Our founder personally picks all the products for their quality and it shows, we aim for every morsel to be enjoyed!

Posted 3 months ago

“My first time using Imp & maker. impressed with customer service and would enjoy receiving one of their products”

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Posted 3 months ago

Dear Charlotte, Here's hoping you receive a gift from someone soon, we are pleased you had a good experience and our team could help you out - amazing customers like yourself are the reason we do what we do 😊

Posted 3 months ago

“Brilliantly gift,and even better customer service which quickly and easily rectified an error I'd made in the delivery address with out making me feel like a complete muppet. Arrived within 24 hours and made the recipient very happy. Thanks Imp &Maker, five stars from me with a big shiny WOULD RECOMMEND banner above. Just hope someone will send me a hamper one day too!”

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Posted 3 months ago

We are so pleased your gift was well received! Our team are always happy to help and that is at the heart of everything we do, Fingers crossed you will receive and equally lovely gift in the future.

Posted 3 months ago

“IMP & MAKER areveryprofessionaland their product very fresh and tastey”

Helpful Report

Posted 3 months ago

Dear Christine, Thank you for the lovely words! We’re thrilled you found IMP & MAKER professional, fresh, and tasty. Your support means a lot to us. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Sent as a gift and they were thrilled. Delivery was bang on time. Great customer service”

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Posted 3 months ago

Thank you Carmel, we’re glad to hear the gift was loved and that delivery and service were on point. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Very efficient”

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Posted 3 months ago

Thank you so much Miriam, we like to deliver well deserved gifts on time!

Posted 3 months ago

“Amazing gifts, brilliant service. Love that you can choose your delivery date”

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Posted 3 months ago

We understand that when gifting special dates are important and we make sure to deliver on time for your gifting needs - It's at the very heart of what we do 😊

Posted 3 months ago

“Excellent customer service and quality product that is ideal for a gift.”

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Posted 3 months ago

Thank you Robert for your order, we are glad to be of help, we love that your gift was enjoyed and hope to help again soon ⭐

Posted 3 months ago

“Sent it to our friends for their birthdays. It arrived on time looked beautiful and they loved it!”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your kind review. We’re thrilled to hear that it arrived on time, looked beautiful, and that your friends loved it. We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“The quality of this hamper is amazing. Will be ordering another one soon.”

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Posted 3 months ago

Dear Mrs, Thank you for your kind review. We’re thrilled to hear that the quality of this hamper is amazing and that you’ll be ordering another one soon. We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

IMP & MAKER is rated 4.9 based on 547 reviews