IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality hamper”

Helpful Report

Posted 1 month ago

We are so pleased you think so! That's exactly what we aim for and we hope to deliver again in future!

Posted 1 month ago

“Great company, easy to order and great quality”

Helpful Report

Posted 2 months ago

Thanks Lizzi, we pride ourselves on lovely gifting options with quick delivery to make life easier! I hope we can help in future again. Kind regards

Posted 2 months ago

“Gorgeous product, looks really high-end. Order and delivery process was super easy!”

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Posted 2 months ago

Thank you so much for your lovely review, Lauren. We're thrilled to hear that you find our product gorgeous and high-end, each and every item is hand picked by our Founder with the aim of IMPressing. We love to hear ordering and delivery process was easy for you. Your satisfaction means the world to us! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“This was my 2nd gift purchased through Imp & Maker and I'm thoroughly impressed with the service, delivery time and quality of the product. I'll be a returning customer!”

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Posted 2 months ago

Thank you for your kind words Alex. We're delighted to hear that you were impressed with our service, delivery, and product quality for your second purchase. We look forward to welcoming you back as a returning customer! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Great comms, ordered in advance and arrived at the perfect time.”

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Posted 2 months ago

Thank you for your fantastic review. We're so glad to hear that our communication and timing met your expectations. It's always our goal to ensure a smooth experience for our customers! Best wishes, Team IMP & MAKER

Posted 2 months ago

“Awesome service and a fantastic gift! I'd totally recommend IMP & Maker and will definitely be ordering again.”

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Posted 2 months ago

Thank you so much for your wonderful review, Nicola! We're thrilled to hear you loved our service and found the perfect gift. Can’t wait to have you back for your next order! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Always a great, reliable gifting option!”

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Posted 2 months ago

Thank you for your review, we pride ourselves on fab gifting options and hope we can help again in future!

Posted 2 months ago

“great company to deal with!”

Helpful Report

Posted 2 months ago

Dear Ben, Thanks for the lovely feedback! We couldn't do it without lovely customers such as yourself - always a pleasure

Posted 2 months ago

“Attentive and customer focussed”

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Posted 2 months ago

Hi Scott, Our team is small but mighty so this feedback is greatly appreciated by all, we hope to delight in the future for you!

Posted 2 months ago

“Cannot fault IMP & MAKER for excellent, friendly and courteous customer service. I had a small issue with delivery that was outside IMP’s control yet they immediately responded to my query and made sure the issue was resolved effectively.”

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Posted 2 months ago

Dear Nicky, At IMP & MAKER we like to make things right, we are pleased we could help out with the issue and hope you enjoyed the hamper despite the issue!

Posted 2 months ago

“Beautiful wine received from a beautiful hamper ❤️”

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Posted 2 months ago

Thank you Cacharel for your lovely review, We are delighted you enjoyed the hamper and we hope the wine helped the steak go down a treat!

Posted 2 months ago

“I recently orders some bottles of Noam beer a beer I tried in Leeds and loved the taste IMP&MAKER was the first company that come up when I googled the brand so I ordered straight away the order was quick and east to make and arrived the very next day I would definitely recommend this company and I will definitely be using them again very soon.”

Helpful Report

Posted 2 months ago

Hello Tom, We are delighted to hear that you managed to source your favourite beers so quickly from us, we have plenty more where they came from to help keep your personal supply fully stocked 😏just give us a shout when you are ready!

Posted 2 months ago

“Easy to purchase and excellent information regarding delivery dates/times.”

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Posted 2 months ago

Hello Fay! We love that you found our site easy to use and were pleased with the delivery times, we know everyone likes to take the stress out of gifting

Posted 2 months ago

“Great company and service - updates and website!”

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Posted 2 months ago

Thanks Alexandra, We are glad you think so - its only possible with great customers like yourself!

Posted 2 months ago

“Perfection as always!! My go to gift guys now. The quality far exceeds others and feels special and thoughtful. Not some ‘generic’ hamper. Love it because I get such a great response.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We’re thrilled to be your go-to gift choice and to hear that the hampers feel special and thoughtful. It’s wonderful that they get such a great response, and we look forward to helping you delight more recipients in the future.

Posted 2 months ago

“The hamper was bought as a gift and was really well received. I would definitely buy gifts from imp and maker again. The quality of the packaging and contents were excellent”

Helpful Report

Posted 2 months ago

Thank you so much for the lovely positive feedback, so great to hear you'll be purchasing from us again soon. Regards Team Imp & Maker

Posted 2 months ago

“Bought this for my Dad's 86th Birthday. He was very impressed witht the cheeses, and loved that there were grapes in it too! Thank you.”

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Posted 2 months ago

Dear Yve, We are glad your gift was well received - you can't go wrong with cheese and grapes (and maybe some wine to wash it down with) Happy to help if you need any assistance in the future

Posted 2 months ago

“I put in an order with 3 items, 2 to go to one address and 1 item to go to another. Correct items were delivered to the correct addresses and on time. They were absolutely delighted with their gifts and said the quality was excellent. Very happy with the service and quality. Thank you.”

Helpful Report

Posted 2 months ago

Dear Patricia, Thanks for the lovely review, At IMP & MAKER we understand that gifting needs to be efficient and we are happy that all of your hampers arrived correctly, we hope your kind gifts were well received and we are here to help with your next order.

Posted 2 months ago

“Ordered and delivered and the other half loved her anniversary present”

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Posted 2 months ago

“Wonderful service. I had to call as issue with the website. Lovely lady I spoke to who also added 10% discount to the order.”

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Posted 2 months ago

Hi Luke, We are so pleased we could help you out with your order, sorry the web gremlins got in the way but it seems our staff could help you out with an extra discount!

Posted 2 months ago

IMP & MAKER is rated 5.0 based on 264 reviews