IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.96

5.0 Rating 176 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Will order again”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback! We're so pleased to hear you had a great experience with our customer service. We look forward to welcoming you back again soon!

Posted 2 months ago

“My auntie and uncle were thrilled with their anniversary hamper. Amazing products and quality! Thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're delighted to hear your auntie and uncle loved their anniversary hamper — what a special way to celebrate with a thoughtful gift from you. It means a lot to know the quality and products made such an impression. Thank you for choosing us and we hope they had a lovely day!

Posted 2 months ago

“I wanted to say a thank you for the lovely hamper "Signature Dates and Sweet Treats." It was packed with lovely treats and they enjoyed it. I highly recommend Imp and Maker. Thank you very much!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're absolutely delighted to hear that the Signature Dates and Sweet Treats hamper was so well received and enjoyed. It means a lot to us that you took the time to share your experience and recommend Imp & Maker. Thank you again for your support — we look forward to treating you again soon! Warm regards, The Imp & Maker Team

Posted 2 months ago

“The whole experience was wonderful. The confirmation emails are very easy to understand, very beautiful marketing. The box arrived when expected and was packaged really well.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review, Charlie! We’re thrilled to hear that you had a wonderful experience with us and that you appreciated our emails and packaging. Your kind words truly MAKE our efforts worthwhile. We can’t wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Delivered on time & beautifully presented”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Lucy! We're thrilled to hear that your order was delivered on time and looked beautiful. We take great pride in our presentation, and it’s lovely to know that it made a great IMPression. We truly appreciate your support and can't wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“I have recently started using your company to help with a few gifts and I think this is the 12th one now and they have all be received by the recipients with fantastic feedback so thank you x”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Graham! We're absolutely thrilled to hear that you've had such great feedback from the recipients of your gifts. It's a joy to be a part of those special moments, and we appreciate your trust in us. We look forward to helping you with many more gifts in the future! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Great company to deal with. Regular updates via email. Hamper was beautifully presented. Delivery was as expected on the set day. I would use this company again.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review, Cherie! We're delighted to hear you enjoyed your experience with us. It's great to know that our updates and presentation met your expectations. We look forward to gifting with you again in the future! Warm regards, Team IMP & MAKER

Posted 2 months ago

“Great communication, keeping me informed at every stage. Quick service from purchase to delivery. Will certainly be using I&M again!”

Helpful Report

Posted 2 months ago

Thank you, Nicholas! We're so pleased to hear you enjoyed the experience and felt well-informed throughout. Fast, smooth service is exactly what we aim for, and we can't wait to welcome you back to I&M soon! Ryan & Team IMP

Posted 2 months ago

“I have bought many gifts from Imp & Maker as I they cater for many different personalised gifts. I love the quality of the gifts from cheeses to wines to Tomahawk steaks and they also come along with the fabulous presentation.”

Helpful Report

Posted 2 months ago

Dear Elaine, Thank you so much for your wonderful review! We're thrilled to hear that you love the variety of personalised gifts we offer and appreciate the quality and presentation. Your support means the world to us, and we look forward to helping you find the perfect gifts again soon! Warm regards, Team IMP & MAKER

Posted 2 months ago

“This was the first time I have purchased from you. Very impressed with the efficient updates and delivery.,”

Helpful Report

Posted 2 months ago

Dear Heather, Thank you for your fantastic review! We’re thrilled to hear that you appreciated our efficient updates and delivery service. Your satisfaction is our top priority, and we can't wait to have you shop with us again soon! Warm regards, Team IMP & MAKER

Posted 2 months ago

“Great independent business that give you a personal experience. I will definitely be using them again.”

Helpful Report

Posted 2 months ago

Thank you, Kelly! We're delighted to hear that you had a personal experience with us. Supporting independent businesses means a lot, and we can't wait to serve you again soon! Warm regards, Team IMP & MAKER

Posted 2 months ago

“Great selection of hampers and super fast delivery”

Helpful Report

Posted 2 months ago

Dear Lisa, Thank you for your wonderful review! We’re delighted to hear that you found our selection of hampers to your liking and that our delivery was super fast. Your satisfaction is our priority, and your kind words inspire us to keep striving for excellence. We look forward to gifting with you again soon! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Great customer service”

Helpful Report

Posted 2 months ago

Dear Amy, Thank you for your amazing review! We’re delighted to hear that you experienced great customer service. Your satisfaction is our top priority, and it’s wonderful to know that our team made a positive impact. We can’t wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Really impressed with the ease and service that was provided. Very nice tough was a personal thanks email from the CEO for placing the order.”

Helpful Report

Posted 2 months ago

Dear George, Thank you so much for your fantastic review! We’re thrilled to know that you had a seamless experience with us. It’s our pleasure to add a personal touch, and we’re glad you appreciated the note from our CEO. Your support means the world to us, and we can’t wait to create more great memories with you again! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“The process from selection to consumption was perfect. I will use I&M again soon.”

Helpful Report

Posted 2 months ago

Dear Kevin, Thank you so much for your fantastic review! We're thrilled to hear that your experience from selection to consumption was perfect. Your satisfaction means the world to us, and we can't wait to welcome you back for your next order. Warm wishes, Team IMP & MAKER

Posted 2 months ago

“Beautiful made hamper, carefully crafted and high quality materials. Would highly recommend , easy to use website and arrived on time. Thank you Imp & Maker my partner loved his cheese hamper !!”

Helpful Report

Posted 2 months ago

Dear Leanne, Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the cheese hamper and appreciated the quality of our products. It's fantastic to know that our website was easy to navigate and that your order arrived on time. We truly value your recommendation! Warm wishes, Team IMP & MAKER

Posted 2 months ago

“The hampers are lovely and they have a very impressive range with plenty of choice and delivered on the day of choice. Would recommend! I also had to communicate with the company and they resolved my issue immediately and were very helpful.”

Helpful Report

Posted 2 months ago

Dear Debbie, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our range of hampers and that they arrived just when you needed them. It's also wonderful to know that our team could assist you promptly, customer satisfaction means everything to us! We truly appreciate your recommendation and look forward to gifting with you again soon! Warm regards, Team IMP & MAKER

Posted 2 months ago

“A surprise present for my beautiful wife who absolutely loved it, thank you”

Helpful Report

Posted 2 months ago

Dear Chris, Thank you so much for the lovely review! We’re overjoyed to hear that your wife loved the surprise gift. It’s wonderful to know we could help make a special moment even more memorable for you both. Wishing you both many more happy occasions! Warm regards, Team IMP & MAKER

Posted 2 months ago

“My first order. The service was fantastic. Next day delivery. They even called to check the details for a 50th card. The products are nicely packed and good quality. Our friend was so pleased with the hamper. I will be ordering again.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review! We’re thrilled to hear that you had such a fantastic experience with us. It’s great to know that our next-day delivery and personal touch made a difference. We're delighted that the hamper was a hit with your friend! We look forward to gifting with you again soon! Warm regards, Team IMP & MAKER

Posted 2 months ago

“Superb range of products at a more than reasonable price point. Delivery was *super* speedy and recipient was delighted with the quality of their hamper! Would definitely order from IMP & MAKER again, and would recommend to anyone. 5 STARS!”

Helpful Report

Posted 2 months ago

Dear Michael, Thank you so much for your fantastic review! We’re thrilled to hear that you loved our product range and found our prices reasonable. It’s wonderful to know that the delivery was speedy and that the recipient was delighted with their hamper! Your recommendation means the world to us. We can’t wait to help you with your next order! Warm regards, Team IMP & MAKER

Posted 2 months ago

IMP & MAKER is rated 5.0 based on 176 reviews