IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 547 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

Visit Website

Write Your review

Tell us how IMP & MAKER made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great client portal makes everything run smoothly, with deliveries arriving on time and always well packed.”

Helpful Report

Posted 3 weeks ago

Hi Sue, Thank you for your kind words. We’re glad our client portal helps everything run smoothly and that deliveries arrive on time and well packed. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Excently service. Ordered on line but made a mistake with date so phoned Imp and Maker and the changed the date with no fuss.”

Helpful Report

Posted 3 weeks ago

Hi Vicky, Thank you for your kind words. We’re glad we could adjust the date without any fuss. Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“We brought this Hamper as a Thank You gift. It was very well received and they loved it. It was delivered on time (exactly when we wanted it to be), was packaged beautifully and the contents were very indulgent. We will definitely use Imp&Maker again. 5 STARS.”

Helpful Report

Posted 3 weeks ago

Hi Dawn, Thank you so much for your wonderful review. We’re thrilled to hear the hamper was well received, delivered on time, beautifully packaged, and indulgent. We’re grateful for your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“Just the most exceptional customer service I’ve ever received.”

Helpful Report

Posted 3 weeks ago

Hi Selene, Thank you so much for your wonderful review. We’re thrilled to hear you felt the exceptional care from our team, and we’re grateful for your kind words. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“Great products and packed really well”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you so much for your kind words. We’re really glad to hear you’re happy with the products and that they were packed well. We appreciate you choosing IMP & MAKER and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“The breakfast hamper was delivered on the date and the time we were told and the contents were packaged really well. All items were fresh plentiful and our son was abolutely delighted with his gift. We would definately recommend this company and will almost certainly be using again. Thank you!”

Helpful Report

Posted 3 weeks ago

Hi Tracy, Thank you so much for your wonderful review. We’re thrilled to hear the breakfast hamper arrived on time, was well packaged, and that your son was delighted with the gift. It’s fantastic to know you’d recommend us and that you’d consider using IMP & MAKER again. We’re grateful for your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“IMP & MAKER is the kind of company that reminds you how good food gifting can be when it’s done with real care and intention. From the outset, there’s a clear focus on quality over gimmicks and everything feels thoughtfully sourced, properly curated, and genuinely worth enjoying rather than just unboxing. What stands out most is their commitment to British produce and traditional makers. You can tell they’ve put real effort into partnering with skilled producers, not just for the sake of provenance, but because the products themselves are exceptional. It gives their hampers a sense of authenticity that’s often missing in more mass-market offerings. There’s also a strong understanding of balance and experience. IMP & MAKER don’t just throw premium items into a box, they build hampers that work. Flavours complement each other, textures contrast in the right ways, and everything arrives feeling cohesive, as though it’s been designed for an actual occasion rather than just display. Presentation and delivery are equally impressive. The packaging feels refined without being overcomplicated, and the freshness of the contents reflects careful handling and attention to detail. It’s clear they take pride in the entire journey, from assembly to arrival. Perhaps most importantly, the brand strikes a rare balance between luxury and approachability. Their hampers feel special enough to gift for meaningful moments, yet relaxed enough to enjoy without ceremony. Overall, IMP & MAKER come across as a company that truly understands the art of good food. Where it comes from, how it should taste, and how it should be shared. It’s not just about selling hampers; it’s about delivering a memorable, delicious experience.”

Helpful Report

Posted 3 weeks ago

Hi Chantelle, This means a huge amount to us, thank you for taking the time to write something so thoughtful. At IMP & MAKER, we’ve always believed that gifting should feel personal, not performative, so it’s incredibly rewarding to hear that the care behind our sourcing, our producers, and our curation comes through so clearly. We work closely with our makers because, quite simply, the quality speaks for itself, and we’re glad that sense of authenticity is something you can taste as well as see. We’re also really pleased you picked up on the way our hampers are built as experiences rather than collections of products. Getting that balance right, flavour, texture, and occasion, is something we spend a lot of time obsessing over, so your words feel like a real reflection of that intention. And finally, thank you for recognising the balance we aim for between considered luxury and ease. We want our gifts to feel special without ever feeling fussy, something that can elevate a moment, not complicate it. We’ll be sharing this with the whole team and our makers too. Feedback like this is exactly why we do what we do. We're looking forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“Fabulous hamper bought as a birthday gift. Recipient over the moon and enjoyed it so much. Will definitely buy again in the not to distant future. Great packaging and next day delivery excellent.”

Helpful Report

Posted 3 weeks ago

Hi Susan, Thank you so much for your wonderful 5/5 review. We’re really glad to hear the hamper was fabulous, the recipient loved it, and that you were pleased with the packaging and next day delivery. We’d be delighted to assist again soon! Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“Fabulous hampers!”

Helpful Report

Posted 3 weeks ago

Hi Sally, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you found the hampers fabulous. We’d be delighted to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 3 weeks ago

“Excellent selection and presentation they loved it!!”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the excellent selection and presentation. We’d be delighted to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great quality contents. Presented beautifully. Perfect gift.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the great quality contents, presented beautifully, and that it makes a perfect gift. We’d be delighted to have you shop with us again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great experience from start to finish”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you had a great experience from start to finish. We’d be delighted to have you shop with us again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Well sourced products - perfect gift for my foodie friend that loves Italian food! Would order again”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the well sourced products and that it was a perfect gift for your foodie friend who loves Italian food. We’d be delighted to have you order again. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Would highly recommend came in lovely box and so quick. Great gift idea for those hard to buy for people!”

Helpful Report

Posted 1 month ago

Hi Hannah, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the lovely box presentation, quick delivery, and that it makes a great gift idea for hard-to-buy-for people. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great selection of gifts and easy to use website. Deliveries have always been as promised.”

Helpful Report

Posted 1 month ago

Hi Terence, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you had a great experience with our gifts selection and that the website was easy to use and deliveries met expectations. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Finding a gift for my son in law that was different I had been gifted the breakfast hamper by my daughter in Australia and I loved it .So it was a great choice.”

Helpful Report

Posted 1 month ago

Hi Pat, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you found the gift different and that the breakfast hamper from IMP & MAKER was a great choice. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Product range and presentation was extremely well recieved. Top level way the Hamper is put together and all the products and brands are of the highest quality. Would highly recommend Imp & Maker for those special ocassions for family and loved ones. A hamper for all occasions.”

Helpful Report

Posted 1 month ago

Hi Luke, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved our product range and presentation, and that the hamper conveyed high quality for those special occasions. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Excellent and fresh product and very well packaged item-asked. Worth every penny.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you found the product excellent and well packaged, and that you felt it was worth every penny. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“From order to delivery a great experience”

Helpful Report

Posted 1 month ago

Hi Christopher, Thank you so much for your wonderful 5/5 review. We’re really glad to hear that from order to delivery was a great experience and that everything arrived in perfect condition. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“From choosing the hamper .. it’s was all So easy and delivered with no problems at all.. Everything was in perfect condition!!”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you so much for your awesome 5/5 review. We’re really glad to hear the hamper choosing process was easy and delivered without any problems, and that everything was in perfect condition. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

IMP & MAKER is rated 4.9 based on 547 reviews