IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of this hamper is amazing. Will be ordering another one soon.”

Helpful Report

Posted 3 months ago

Dear Mrs, Thank you for your kind review. We’re thrilled to hear that the quality of this hamper is amazing and that you’ll be ordering another one soon. We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Prompt delivery and great user experience on the website.”

Helpful Report

Posted 3 months ago

Dear Teodor, Thank you for your kind review. We’re delighted to hear that you had prompt delivery and a great user experience on our website. We look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Hampers were received on time and very much appreciated by the contents and really enjoyed , a lovely's gift for friends and family, never disappointed, thank you”

Helpful Report

Posted 3 months ago

Dear Valerie, Thank you for your lovely review. We’re thrilled the hampers arrived on time and that the contents were appreciated, making a lovely gift for friends and family. We’re grateful for your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Quality products, delivered as requested and excellent value, loved the ketchup 😎”

Helpful Report

Posted 3 months ago

Dear Jason, Thank you for your lovely review. We’re thrilled you’re happy with the quality, delivery, value, and that you loved the ketchup! We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Gorgeous box hamper really well received by my client. Great service throughout and great finished product. Highly recommended. 5*”

Helpful Report

Posted 3 months ago

Dear Lorri, Thank you for your lovely review. We’re thrilled the hamper was well received and that you were happy with the service and finished product. We appreciate your recommendation and look forward to helping with future orders. Kind regards, Team IMP & MAKER

Posted 3 months ago

“A simple ordering process and although there was a slight mix up with the delivery date, I was able to speak to a customer sales advisor who sorted it out quickly and efficiently. The hamper was delivered the next day (still in time for Christmas). I will definitely be looking to order further hampers in the future, I love how much choice there is!”

Helpful Report

Posted 3 months ago

Dear Valued Customer, Thank you for your lovely review. We’re glad the ordering process was simple, that the delivery date mix-up was sorted quickly, and that your hamper arrived in time for Christmas. We’re also thrilled you love the range of choices and look forward to helping you with more hampers in the future. Warm regards, Team IMP & MAKER

Posted 3 months ago

“I had to change one hamper to a different address I phoned and the lady was so helpful and very pleasant to take to”

Helpful Report

Posted 3 months ago

Dear Hilary, Thank you for your lovely review. We’re glad the address change was easy and that our team could assist you pleasantly. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Personally, I don’t drink, but this seemed fitting to send along with the meat hamper.”

Helpful Report

Posted 4 months ago

Dear Peter, We hope the hamper was enjoyed with its cheeky little add on, lets hope the recipient enjoyed the gift!

Posted 4 months ago

“This was for a 70th birthday gift, which was very well received Very good quality of products & packaging I would highly recommend and will be using the company again”

Helpful Report

Posted 4 months ago

Dear Ann, we are so pleased your birthday gift was well received, we are in the process of designing some incredible new hampers for the future 🙂

Posted 4 months ago

“I have ordered from Imp & Maker a couple of times now and sent items as gifts. They are great, ordering is easy, communication is great the the items arrive as expected, well packaged and on time. What more could you want?! Will recommend to anyone looking for something a little bit special.”

Helpful Report

Posted 4 months ago

“the whole process was easy, nominated the birthday date & was kept up to date on the delivery which was on time. Great customer service.”

Helpful Report

Posted 4 months ago

“Having seen them on Dragon's Den I was impressed with their pitch so decided to try them out for a Christmas gift. I wasn't disappointed. Everything arrived on time and the recipients were very happy with their hamper.”

Helpful Report

Posted 4 months ago

Dear Heather, Thank you so much for choosing us and trusting us with your Christmas gift, We love to ear that people enjoy their gift and we are in the process of creating some exciting new contents for this year!

Posted 4 months ago

“AMAZING customer service they are so helpful You can tell they put alot of time care and attention into the products they choose and putting together the hampers it arrived beautifully presented and arrived on time Thankuuuuuuuu”

Helpful Report

Posted 4 months ago

Dear Abi, Our team are incredibly passionate about putting everything together with love and care. All our products are carefully picked to make an exceptional gift and we are glad that it showed. We could not do this without amazing customers like yourself! Kind regards Team IMP & MAKR

Posted 4 months ago

“I had a question which they answered very quickly, was a very good experience.”

Helpful Report

Posted 4 months ago

Dear Customer, We’re thrilled to hear that our quick response made for a very good experience. If you need anything else, we’re here to help! Kind regards, Team IMP & MAKER

Posted 3 months ago

“We were very happy with the product range, communication and easy delivery - some thing critical when sending gifts from overseas.”

Helpful Report

Posted 4 months ago

Dear Andrea, Thank you so much for your kind words. We’re glad our product range, clear communication, and smooth delivery could make sending gifts from overseas easy for you. Our team are currently busy designing some exciting new products for this year for your next gifting experience. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Fantastic customer service wonderful hamper recipient was very impressed”

Helpful Report

Posted 4 months ago

Dear Lynne, Thank you so much for your wonderful feedback. We’re thrilled to hear the customer service and the hamper impressed your recipient, we are busy creating some new hampers for this year and hopefully we can help with your next gift. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Beautifully presented and easy to order!”

Helpful Report

Posted 4 months ago

Dear Diana, Thank you so much for your kind words! We’re delighted you found it beautifully presented and easy to order. We look forward to helping you again in the future. Kind regards, Team IMP & MAKER

Posted 4 months ago

“It is rare to find a company that provides such exceptional quality hampers but Imp & Maker did just that for us when we we needed high quality goods to be delivered to our clients. Highly recommended.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic feedback, Matthew. We’re thrilled you were impressed with the quality and that we could deliver to your clients. We look forward to helping with your future gifts. If you need anything else, just let us know. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Customer services were excellent - there was an error with the original dispatch before Christmas which they sorted out very quickly, and for the replacement I forgot to add in a gift note, which they added for me as soon as I asked.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic feedback, Nicky. We’re glad we could sort the dispatch issue quickly and that we could add the gift note for you on request. If you need anything else, just let us know. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Fast and efficient delivery time with prompt email updates every step of the way. Love the quality and value of the hampers. Will definitely use again for our next UK gifting needs. Great service!”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words, Dianne. We’re thrilled you enjoyed the hampers, fast delivery, and great value. We look forward to helping with your next gift! Kind regards, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 548 reviews