IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 143 Reviews

99 %

of reviewers recommend IMP & MAKER

4.9

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 27th June 2025

Louise N

IMP & MAKER 5 star review on 13th June 2025

Victoria R

IMP & MAKER 5 star review on 27th May 2025

Monique

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described, bought as a gift so cannot comment on the flavour.”

Helpful Report

Posted 2 months ago

Dear Kerrie, Thank you for taking the time to leave a review! We're so glad to hear you found the product as described. We hope it makes a delightful gift and wish you and the recipient all the best! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Easy ordering, excellent communication,tasty selection”

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Posted 2 months ago

Dear John, Thank you for your fantastic review! We’re so pleased to hear that you found our ordering process easy, enjoyed our communication, and liked our selection. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Great combination of quality, value and delivery.”

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Posted 2 months ago

Dear A, Thank you for your fantastic review! We're so glad to hear that you found our combination of quality, value, and delivery to be just right. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warmest regards, Team IMP & MAKER

Posted 1 month ago

“Great service, great communications.”

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Posted 2 months ago

Dear Jane, Thank you so much for your kind words! We're delighted to hear that you enjoyed our service and appreciated our communication. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 1 month ago

“The lovely box and the packaging made me feel special”

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Posted 2 months ago

Dear Valued IMP Customer, Thank you for your lovely feedback! We're so pleased to hear that our packaging made you feel special. We believe that every detail matters, and your appreciation means the world to us. We hope to delight you again soon! Warm regards, Team IMP & MAKER

Posted 1 month ago

“I was impressed by how many options your website had, and appreciated the detailed filtering options.”

Helpful Report

Posted 2 months ago

Dear Maxine, Thank you for your amazing review! We're thrilled to hear that our extensive options and detailed filtering features made your shopping experience enjoyable. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 1 month ago

“I am very pleased to have found IMP&MAKER their food is of great taste and from high quality producers. The orders always arrive well and securely packaged within their advised time slot. I particularly am enjoying their Anti Pasti hamper with plenty of good food to stimulate my creative recipe ideas.”

Helpful Report

Posted 2 months ago

Dear Michael, Thank you for your amazing review! We're so glad to hear that you’re enjoying our food and appreciate our commitment to quality and service. It’s wonderful to know that our Anti-Pasti hamper is inspiring your culinary creativity. We can’t wait to have you back for more delicious finds! Please send us some pictures of your creations! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Fabulous hampers and delicious contents.”

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Posted 2 months ago

Dear Caroline, Thank you so much for your fabulous review! We’re delighted to hear that you loved our hampers and found the contents delicious. Your kind words inspire us to keep doing what we love! Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Gift shipping made easier”

Helpful Report

Posted 2 months ago

Dear Juliana, Thank you for your review! We’re so glad to hear that our gift shipping made your experience easier. We strive to make every interaction as convenient as possible, and your kind words validate our efforts. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 1 month ago

“It arrived on the correct date, very well packaged, with fresh and quality products, as promised.”

Helpful Report

Posted 2 months ago

Dear Monique, Thank you for your fantastic review! We're delighted to hear that your order arrived on time and that you found everything to be well packaged with high-quality products. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Classy, tasteful and exactly as advertised.”

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Posted 2 months ago

Dear Valued Customer, Thank you for your kind words! We’re delighted that our offerings resonated with your taste and that we delivered exactly as promised. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Incredibly impressive delivery time, kept up to date throughout the transaction. Great value Highly recommend!”

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Posted 2 months ago

Dear Francesca, Thank you for your fantastic review! We're delighted to hear that you were impressed with our delivery speed and kept informed every step of the way. Your recommendation means the world to us, and we can’t wait to look after you again with your gifting! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Great, personal customer service”

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Posted 2 months ago

Dear Trusha, Thank you for your lovely review! We're so glad to hear that you appreciated our personal customer service. It's our goal to make every interaction special, and your feedback truly brightens our day. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Love IMP & MAKER. Their hampers have just the look I love; decadence, class and luxury. This is my go to for hampers (and I searched a lot until I found them...just perfect).”

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Posted 2 months ago

Dear Joanne, Thank you so much for your glowing review! We’re absolutely delighted that our hampers resonate with your love for decadence, class, and luxury. It warms our hearts to know that you’ve found your go-to destination with us. We look forward to delighting you with more exquisite selections in the future! THANK YOU - we love you too! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Great and delicious service :)”

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Posted 2 months ago

Dear Valued Customer, Thank you for your lovely review! We’re so glad to hear that you enjoyed our great and delicious service. Your kind words mean a lot to us, and we look forward to supporting you again soon with delicious Food & Drink! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“I bought this for a friend who just had surgery and had enough flowers. They were thrilled with the hamper. I find Imp & Maker to be a great company with great products. When I have ordered as gifts, everyone is very happy with them. I will continue to use them. Fab company.”

Helpful Report

Posted 2 months ago

Dear Stella, Thank you for your wonderful feedback! We're so glad to hear that your friend loved the hamper and that it was a delightful alternative to flowers. It's fantastic to know that you've consistently had happy experiences with us, and we truly appreciate your continued support. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! we hope your friend has recovered well :) Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Thank you Imp & Maker for the lovely top quality products”

Helpful Report

Posted 2 months ago

Dear Deborah, Thank you so much for your fantastic review! We're thrilled to hear that you love our top quality products! Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“We’ve used IMP & MAKER several times to send gifts to our team — the process is always smooth, the service is lovely, and the hampers are top quality. They even helped us add some custom swag once — above and beyond!”

Helpful Report

Posted 2 months ago

Dear Shir, Thank you so much for your lovely feedback! We’re delighted to hear that you consistently have a smooth experience with us and that our hampers have made a great impression on your team. It's wonderful to know that you recognise we go above and beyond to help with your custom swag too as required! —your satisfaction means the world to us! Our founder is going to drop you a separate thank you note too! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Great service, couldn't fault one bit!”

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Posted 2 months ago

Dear Abigail, Thank you for your fantastic review! We’re so glad to hear that you found our service to be top-notch. Your kind words mean a lot to us, and we look forward to supporting you again soon with delicious Food & Drink! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Hamper was well packed and delivered as requested and on time. This was a present for our son and he was so thrilled. The whole family said the food was delicious and the sauces were lovely. He said it cooked to perfection and he said the meat was so tender.”

Helpful Report

Posted 2 months ago

Dear Valued Customer, Thank you for your generous 5-star review! We are delighted to hear that the hamper exceeded your expectations and brought joy to your son and the entire family. Knowing that the food and sauces were enjoyed so much makes us truly happy. We're all about creating memorable Food & Drink experiences, and it's great to see that reflected in your feedback. Looking forward to having you back again soon! Warm regards, Team IMP & MAKER

Posted 1 month ago

IMP & MAKER is rated 4.9 based on 143 reviews