IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Imp and Maker service is amazing - I recently made a mistake on an order I placed and they literally resolved it within minutes of me contacting them - they obviously really care about what they do!”

Helpful Report

Posted 1 week ago

Dear Rachel, Thank you for your fantastic 5/5 rating! We’re thrilled to hear we resolved everything quickly and that you felt we truly care about what we do. We’re here whenever you need us and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Good communication and customer service”

Helpful Report

Posted 1 week ago

Thank you for your 5/5 rating! We’re thrilled to hear you were impressed with our communication and customer service. We look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Great service, easy to order thank you”

Helpful Report

Posted 2 weeks ago

Dear Maryanne, Thank you for your fantastic review! We’re thrilled you found our service great and ordering easy. We appreciate you taking the time to share and hope to gift with you again soon. Warm regards, Team IMP & MAKER

Posted 1 week ago

“Imp and Maker are a fabulous company to order hampers from, great choice and delivered on time. I was kept up to date with delivery by email and the Italian hamper was very well packed and great choice of items, I can highly recommend and will use them again, thank you.”

Helpful Report

Posted 2 weeks ago

Dear reviewer, Thank you for your fantastic review! We’re delighted that you enjoyed the Italian hamper, appreciated the timely delivery, and that you felt well informed throughout - We pride ourselves in amazing products, quick delivery and a fantastic customer service approach. We look forward to serving you again. Warm regards, Team IMP & MAKER

Posted 2 weeks ago

“I ordered a breakfast hamper as a gift and couldn’t be happier with the whole experience. The service was absolutely fantastic from start to finish, great communication, smooth delivery and it arrived right on time. Even though I didn’t see the hamper myself, I was told it looked incredible and went down really well. Really impressed with both the quality and the service. Highly recommended!”

Helpful Report

Posted 2 weeks ago

Dear Juliet, Thank you so much for your fantastic review! We’re thrilled the breakfast hamper made a great gift and that you were happy with the service and on-time delivery. We truly appreciate your kind words and look forward to gifting with you again. Warm regards, Team IMP & MAKER

Posted 2 weeks ago

“Bought this for a customer christmas raffle gift. It is a great product, well priced. The delivery and communication was superb. Thanks - we will be back.....”

Helpful Report

Posted 2 weeks ago

Dear Jon, Thank for such lovely feedback, I hope the raffle winner enjoyed his thoughtful gift - what a fab prize! We are so pleased we could help you out.

Posted 2 weeks ago

“Amazing Pressie, with added wicker basket and birthday bundle would buy again ! they where over the moon with a pressie with so many goodies”

Helpful Report

Posted 2 weeks ago

Dear Lisa, Thanks so much for your lovely feedback - we love building the hampers for you and the team to go with the INCREDIBLE cars you source for your lucky clients!

Posted 2 weeks ago

“Easy to order and convenient fast delivery, thank you!”

Helpful Report

Posted 2 weeks ago

Thank you so much, Ellie! We’re thrilled you found ordering easy and the delivery convenient. We truly appreciate your kind words and look forward to serving you again. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“I wholeheartedly recommend this hamper as a thoughtful way to show someone special that you're thinking of them and to treat them to something memorable.”

Helpful Report

Posted 3 weeks ago

Thank you so much, Kate! We’re thrilled you felt the hamper was a thoughtful and memorable gift, and we truly appreciate your recommendation. We look forward to serving you again. Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Quick and reliable service with frequent delivery status updates.”

Helpful Report

Posted 3 weeks ago

Thanks so much for your kind words! We’re glad you found the service quick and the delivery updates reliable. We look forward to serving you again, and thanks for the photos - we love a good picture! Kind regards, Team IMP & MAKER

Posted 2 weeks ago

“Great website, seamless transaction and efficient communication after sales regarding delivery.”

Helpful Report

Posted 3 weeks ago

Dear Amy, We are so pleased you found the website and process smooth - we hope you enjoyed the hamper! Kind regards Marie

Posted 2 weeks ago

“Extremely happy with my purchase. Quality goods, well packaged and a very quick delivery. I would definitely recommend Imp & Maker for yourself or for the perfect gift.”

Helpful Report

Posted 3 weeks ago

Dear Ann, Thanks so much for your lovely words! We are so pleased you you were happy with the Hamper and hope we can help again in the future. Kindest regards Marie

Posted 2 weeks ago

“Loved it, thanks so much.”

Helpful Report

Posted 3 weeks ago

Thanks so much Samantha, we are pleased you loved it and hope we can IMPress again in the future Kindest regards Marie

Posted 2 weeks ago

“Ive made two purchases both easy to order online and select day of delivery good quality packaging and items definitely use again for special occasions”

Helpful Report

Posted 3 weeks ago

Thanks Marie, we’re really pleased to hear you had a smooth experience from ordering to delivery and that you were happy with the packaging and quality. We look forward to serving you again for those special occasions. Warm regards, Team IMP & MAKER

Posted 2 weeks ago

“Customer services are fab, we had to get a few things switched out due to our location and it was all very easy”

Helpful Report

Posted 4 weeks ago

Thanks Charlotte, we’re really pleased to hear our team made the process easy for you. We hope you truly enjoyed the hamper, If you need anything else, just let us know. Warm regards, Team IMP & MAKER

Posted 2 weeks ago

“Great customer service.”

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Posted 1 month ago

Thanks Gale, We are just pleased to know your gift was truly enjoyed and are here to assist with your next order ❤️

Posted 1 month ago

“Excellent company wishing you all the very best for the future”

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Posted 1 month ago

Thank you so much Chris, we hope you come along for the journey!

Posted 1 month ago

“Most beautiful products, value for money and service is second to none. A big mistake I made was immediately rectified by the lovely Maria, despite being entirely my fault, she couldn’t have been more helpful. My friends were delighted with their gift and I will use IMP&MAKER again.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Eunice, We’re so happy to hear that you found our products beautiful and appreciated our service. It’s wonderful to know that Marie was able to assist you – we pride ourselves on being helpful, no matter the situation. Thank you for choosing IMP & MAKER; we can't wait to welcome you back again! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Bought as a birthday present and was thoroughly enjoyed. Plenty of food which meant they enjoyed it over two days”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review Jane! We’re delighted to hear that it was a big hit for the birthday celebration and that it provided enjoyment over two days! We love knowing our offerings bring joy to special occasions. We appreciate your support and can't wait to serve you again! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Beautiful Hamper! Easy ordering service, great communication and fast delivery”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review Elle! We’re thrilled to hear that you loved the hamper and found our ordering process easy. Great communication and fast delivery are things we strive for, and it’s rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 1 month ago

IMP & MAKER is rated 5.0 based on 264 reviews