IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend IMP & MAKER

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 27th June 2025

Louise N

IMP & MAKER 5 star review on 13th June 2025

Victoria R

IMP & MAKER 5 star review on 27th May 2025

Monique

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift was received with gratitude and surprise, they loved it and saved for the wedding evening 💗 I will be ordering again as it was great value for money and the presentation was lovely with quality products inside. Thought out very well. Thankyou !”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear the gift was received with such joy and that it’s being saved for such a special occasion — what an honour! 💗 It means the world to us that you found it great value and appreciated the quality and presentation. We put a lot of thought into each hamper, so your kind words truly make our day. We can’t wait to welcome you back for your next order! Warmest regards, The IMP & MAKER Team

Posted 1 week ago

“My original order didn’t go as planned, but not only was I refunded promptly, buy Ryan reached out and said he didn’t want to leave me without a real view of the service and sent a complimentary hamper. Truly excellent service, and a brilliant hamper!”

Helpful Report

Posted 2 weeks ago

Hi Ben, Thank you so much for taking the time to share your experience. While we’re sorry to hear your original order didn’t go as planned, we’re really glad Ryan was able to turn things around for you. Your kind words mean a great deal to us — we truly care about every customer, and it’s wonderful to know the service (and the hamper!) left a positive impression in the end. We’d love to welcome you back again soon, and thank you once again for your understanding and support. Warmest wishes, The IMP & MAKER Team

Posted 1 week ago

“Customer service was second to none! I called to speak to a customer adviser and he (Ryan) was so helpful. I wanted to buy a birthday hamper for my sister and her husband’s joint 60th birthdays. Ryan and I discussed the breakfast hampers, and I chose the salmon with sourdough bread and all the trimmings. The Hamper was realistically priced for the quality items inside, and arrived on time as expected everything intact and fresh! I highly recommend IMP and MAKER hampers to anyone who has impeccable taste in their cuisine. Thank you very much for a wonderful service! 5*****”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your glowing review! We're over the moon to hear that your experience with us — from speaking with Ryan to the arrival of the hamper — was such a positive one. We're especially pleased the birthday breakfast hamper was a hit for such a special joint celebration. It’s wonderful to know you appreciated the quality, freshness, and value of what we offer. Your kind words and recommendation mean the world to us — we’ll be sure to pass your thanks along to Ryan too! Looking forward to helping you with your next special occasion. Warmest regards, The IMP & MAKER Team

Posted 1 week ago

“Purchased as a thank you gift for friend, they’ve raved about it, the beautiful packaging and delicious produce, we’ll absolutely use again!”

Helpful Report

Posted 2 weeks ago

Thank you so much for your thoughtful review! We're thrilled to hear your friend loved the gift — from the packaging to the produce. It means a lot to know you'd choose us again. We look forward to helping you with your next special gift!

Posted 2 weeks ago

“Great business - never compromise on your quality please!”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words and support! We truly appreciate your encouragement and are committed to maintaining the high quality you’ve come to expect. Our Founder always insists on the highest quality when we source new products and would never settle for less than perfect, We won’t compromise—promise!

Posted 2 weeks ago

“Excellent customer service. Will order again”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely feedback! We're so pleased to hear you had a great experience with our customer service. We look forward to welcoming you back again soon!

Posted 2 weeks ago

“My auntie and uncle were thrilled with their anniversary hamper. Amazing products and quality! Thank you”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We're delighted to hear your auntie and uncle loved their anniversary hamper — what a special way to celebrate with a thoughtful gift from you. It means a lot to know the quality and products made such an impression. Thank you for choosing us and we hope they had a lovely day!

Posted 2 weeks ago

“All came packaged nicely”

Helpful Report

Posted 2 weeks ago

Thanks so much for the lovely review Ben. Really pleased to hear everything arrived nicely packaged. If there is ever anything we can do to make the experience even better, just let us know. We are always happy to help. Ryan & Team IMP

Posted 3 days ago

“I wanted to say a thank you for the lovely hamper "Signature Dates and Sweet Treats." It was packed with lovely treats and they enjoyed it. I highly recommend Imp and Maker. Thank you very much!”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words! We're absolutely delighted to hear that the Signature Dates and Sweet Treats hamper was so well received and enjoyed. It means a lot to us that you took the time to share your experience and recommend Imp & Maker. Thank you again for your support — we look forward to treating you again soon! Warm regards, The Imp & Maker Team

Posted 2 weeks ago

“The whole experience was wonderful. The confirmation emails are very easy to understand, very beautiful marketing. The box arrived when expected and was packaged really well.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing review, Charlie! We’re thrilled to hear that you had a wonderful experience with us and that you appreciated our emails and packaging. Your kind words truly MAKE our efforts worthwhile. We can’t wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 3 weeks ago

“Delivered on time & beautifully presented”

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Posted 3 weeks ago

Thank you so much for your wonderful review, Lucy! We're thrilled to hear that your order was delivered on time and looked beautiful. We take great pride in our presentation, and it’s lovely to know that it made a great IMPression. We truly appreciate your support and can't wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 3 weeks ago

“I have recently started using your company to help with a few gifts and I think this is the 12th one now and they have all be received by the recipients with fantastic feedback so thank you x”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Graham! We're absolutely thrilled to hear that you've had such great feedback from the recipients of your gifts. It's a joy to be a part of those special moments, and we appreciate your trust in us. We look forward to helping you with many more gifts in the future! Warm wishes, Team IMP & MAKER

Posted 3 weeks ago

“Great company to deal with. Regular updates via email. Hamper was beautifully presented. Delivery was as expected on the set day. I would use this company again.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely review, Cherie! We're delighted to hear you enjoyed your experience with us. It's great to know that our updates and presentation met your expectations. We look forward to gifting with you again in the future! Warm regards, Team IMP & MAKER

Posted 3 weeks ago

“Great communication, keeping me informed at every stage. Quick service from purchase to delivery. Will certainly be using I&M again!”

Helpful Report

Posted 3 weeks ago

Thank you, Nicholas! We're so pleased to hear you enjoyed the experience and felt well-informed throughout. Fast, smooth service is exactly what we aim for, and we can't wait to welcome you back to I&M soon! Ryan & Team IMP

Posted 3 weeks ago

“I have bought many gifts from Imp & Maker as I they cater for many different personalised gifts. I love the quality of the gifts from cheeses to wines to Tomahawk steaks and they also come along with the fabulous presentation.”

Helpful Report

Posted 3 weeks ago

Dear Elaine, Thank you so much for your wonderful review! We're thrilled to hear that you love the variety of personalised gifts we offer and appreciate the quality and presentation. Your support means the world to us, and we look forward to helping you find the perfect gifts again soon! Warm regards, Team IMP & MAKER

Posted 3 weeks ago

“This was the first time I have purchased from you. Very impressed with the efficient updates and delivery.,”

Helpful Report

Posted 3 weeks ago

Dear Heather, Thank you for your fantastic review! We’re thrilled to hear that you appreciated our efficient updates and delivery service. Your satisfaction is our top priority, and we can't wait to have you shop with us again soon! Warm regards, Team IMP & MAKER

Posted 3 weeks ago

“Great independent business that give you a personal experience. I will definitely be using them again.”

Helpful Report

Posted 3 weeks ago

Thank you, Kelly! We're delighted to hear that you had a personal experience with us. Supporting independent businesses means a lot, and we can't wait to serve you again soon! Warm regards, Team IMP & MAKER

Posted 3 weeks ago

“Great selection of hampers and super fast delivery”

Helpful Report

Posted 4 weeks ago

Dear Lisa, Thank you for your wonderful review! We’re delighted to hear that you found our selection of hampers to your liking and that our delivery was super fast. Your satisfaction is our priority, and your kind words inspire us to keep striving for excellence. We look forward to gifting with you again soon! Warm wishes, Team IMP & MAKER

Posted 3 weeks ago

“Great customer service”

Helpful Report

Posted 4 weeks ago

Dear Amy, Thank you for your amazing review! We’re delighted to hear that you experienced great customer service. Your satisfaction is our top priority, and it’s wonderful to know that our team made a positive impact. We can’t wait to gift with you again! Warm wishes, Team IMP & MAKER

Posted 4 weeks ago

“Really impressed with the ease and service that was provided. Very nice tough was a personal thanks email from the CEO for placing the order.”

Helpful Report

Posted 4 weeks ago

Dear George, Thank you so much for your fantastic review! We’re thrilled to know that you had a seamless experience with us. It’s our pleasure to add a personal touch, and we’re glad you appreciated the note from our CEO. Your support means the world to us, and we can’t wait to create more great memories with you again! Warm wishes, Team IMP & MAKER

Posted 4 weeks ago

IMP & MAKER is rated 4.9 based on 142 reviews