IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend IMP & MAKER

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 27th June 2025

Louise N

IMP & MAKER 5 star review on 13th June 2025

Victoria R

IMP & MAKER 5 star review on 27th May 2025

Monique

Anonymous

Anonymous // 01/01/2019

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“Very good service”

Helpful Report

Posted 1 month ago

Dear Rachel, Thank you for your kind words! We’re so pleased to hear that you had a very good experience with our service. Your satisfaction is what drives us to provide the best for our customers. Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Excellent service from start to finish Will definately order again”

Helpful Report

Posted 1 month ago

Dear Yvonne, Thank you so much for your amazing review! We’re thrilled to hear that you had excellent service and that you’re looking to order again. Your support truly motivates us to keep delivering the best experience possible! We can't wait to welcome you back soon! Warm regards, Team IMP & MAKER

Posted 1 month ago

“Lovely selection of cheese along with grapes, celery and jars of chutneys etc”

Helpful Report

Posted 1 month ago

Dear Helen, Thank you so much for your lovely review! We're thrilled that you enjoyed our selection of cheese and accompaniments. Curating delightful and tasty experiences is what we strive for, and your feedback truly warms our hearts. We can’t wait to welcome you back for more flavourful gifting experiences! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“I ordered the breakfast hamper with the smoked salmon for my friends who had just moved to a new house , this was their response “The Hamper was absolutely excellent and enough for lunch & two breakfasts. Smoked salmon & the mushrooms, most delicious we had ever tasted. “ I would highly recommend IMP & Maker , after an error on my part they were quick to rectify and were personable & unbelievably helpful, my experience means I will definitely use them in the future.”

Helpful Report

Posted 1 month ago

Dear Lyn, Thank you so much for your glowing review! We’re delighted to hear that your friends loved the breakfast hamper and found it so enjoyable. It’s always a joy to know that our products are making special moments even better. We also appreciate your kind words about our customer service! We strive to be as helpful and accommodating as possible, so it's wonderful to hear that we succeeded. We look forward to helping you create more memorable gifting experiences in the future. Warm wishes, Team IMP & MAKER

Posted 1 month ago

“It was a 60th birthday gift for my daughter's father in law and they all loved it and enjoyed it.”

Helpful Report

Posted 1 month ago

Dear Dixita, Thank you so much for your lovely review! We're thrilled to hear that the gift was well received and that everyone enjoyed the special celebration. It’s always heartwarming to know our creations bring joy to family gatherings. We appreciate your support and hope to assist you again for more memorable occasions! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Good customer service and great products”

Helpful Report

Posted 1 month ago

Dear Charlotte, Thank you so much for your kind words! We're thrilled to hear that you experienced great customer service and loved our products. Your support truly means the world to us, and we’re committed to keeping up the good work. Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Always kept up to date with where the order was - very good quality packaging as well”

Helpful Report

Posted 1 month ago

Dear Sarah, Thank you for your lovely feedback! We’re so pleased to hear that you appreciated our order updates and the quality of our packaging. Your support means the world to us and helps us strive for excellence in all that we do. Looking forward to gifting with you again soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“fabulous products and service”

Helpful Report

Posted 1 month ago

Dear Georgina, Thank you so much for your fabulous review! We’re overjoyed to hear that you loved both our products and service. Your kind words inspire us to continue delivering the best experiences for our customers. Warm regards, Team IMP & MAKER

Posted 1 month ago

“Excellent!”

Helpful Report

Posted 1 month ago

Dear Simon, Thank you so much for your fantastic review! We’re thrilled to hear that you think so highly of us. Your support is what keeps us motivated to provide the best experience possible. We look forward to welcoming you back soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“IMP & MAKER clearly have their customers best interests at heart. An absolute pleasure to deal with and loved their personal touch.”

Helpful Report

Posted 1 month ago

Dear Sharon, Thank you so much for your kind words! We’re thrilled to know that our personal touch and commitment to our customers made your experience a delightful one. Your satisfaction truly inspires us to keep striving for excellence in everything we do. We can’t wait to gift with you again soon! Warm regards, Team IMP & MAKER

Posted 1 month ago

“I purchased this for my Italian dad and he was thrilled. Will no doubt be making more purchases in future. Good quality and well packed!”

Helpful Report

Posted 1 month ago

Dear Robert, Thank you so much for your wonderful review! We're absolutely thrilled to hear that your Dad loved his gift. Knowing that our quality and packaging have made a positive IMPression means the world to us. We can’t wait to welcome you back for more gifting experiences! Warm regards, Team IMP & MAKER

Posted 1 month ago

“A great company, easy to use website, lovely choice of products at a fair price. Second time of using them for gift hampers.”

Helpful Report

Posted 1 month ago

Dear Bev, Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to use and enjoyed our product selection at a fair price. It’s wonderful to have you back for gift hampers, and your continued support truly warms our hearts. We can’t wait to help you with your next gifting experience! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Brilliant company, super happy with everything, including the personalised service :)”

Helpful Report

Posted 1 month ago

Dear Sophie, Thank you so much for your glowing review! We're thrilled to hear that you are super happy with everything, especially our personalised service. Your kind words inspire us to keep delivering the best experience possible. We can't wait to gift with you again soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Working with Imp & Maker has been a genuinely brilliant experience. As a growing technology business, we look for meaningful ways to create a more personal connection with both new and long-standing clients – and that’s exactly what Imp & Maker has helped us achieve. From the very first engagement, Sarah Louise and her team took the time to understand our brand and audience. They crafted professionally presented, high-quality gifts that strike the tone we aim to set when welcoming new clients into the Digital Origin family. The impact has been clear. We’ve received multiple compliments from clients who were genuinely surprised (and delighted!) by the thoughtful touches. Whether it’s a welcome hamper for a new partnership or a thank-you gesture to a loyal customer, Imp & Maker have added a level of care and quality.”

Helpful Report

Posted 1 month ago

Dear Stephen, Thank you so much for your fantastic review! We’re absolutely delighted to hear that your experience with IMP & MAKER has been so positive. It’s our mission to help businesses like yours create meaningful connections, and we’re thrilled that our gifts have resonated with your clients. Your feedback on the quality and presentation of our offerings truly MAKE's our day! We can't wait to collaborate with you again in the future and continue supporting the growth of Digital Origin. Warm regards, Team IMP & MAKER

Posted 1 month ago

“My dad absolutely loved his Father’s Day hamper, he said how nice it was to see independent and unique products included. Well worth the price and highly recommend. Thank you will use again.”

Helpful Report

Posted 1 month ago

Dear Emma, Thank you so much for your wonderful review! We're thrilled to hear that your dad loved his Father’s Day hamper and appreciated the unique selection of independent products. It means a lot to us to provide quality and individuality, and your kind recommendation truly makes our day. We look forward to gifting with you again soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“I was gifted the Imp & Maker Tomahawk Steak hamper - as the owner of AXEMAN BBQ, my specialty is the Tomahawk steak, such a delicious cut and a really impressive cut - it’s Theatre meets Dining! The steak was fantastic quality, as well as all the other items, the hamper is presented perfectly, classy, stylish, functional. The team at I&M are super friendly and helpful. Thank you!!”

Helpful Report

Posted 1 month ago

Dear Chris, Thank you so much for your amazing review! We're thrilled to hear that you loved the Tomahawk Steak hamper and that it met your high standards as the owner of AXEMAN BBQ. It brings us joy to know that our quality and presentation impressed you, and your kind words about our team's friendliness mean a lot to us. We can't wait for you to experience more of what we have to offer in the future! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Imp & Maker have an excellent selection of products, all quality, really quick service and definitely worthwhile checking out for corporate gifts, the impact it has delivering these is amazing!”

Helpful Report

Posted 1 month ago

Dear Anthony, Thank you so much for your glowing review! We're thrilled to hear that you found our selection of products to be excellent and that our service met your expectations. It's wonderful to know that our corporate gifts made such an amazing impact. We are dedicated to providing quality and quick service, and your kind words truly inspire our team to keep delivering the best. We look forward to gifting with you again soon! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“Great options.Clear website. Quick service. Reliable delivery. Everyhting you want when buying a gift no clutter just a well put together service that makes finding a gift super easy. too me about 2 minutes to realise i was ordering from imp and maker after landing on their page. great job, will be using in the future.”

Helpful Report

Posted 1 month ago

Dear Thomas, Thank you so much for your fantastic review! We're thrilled to hear that you found our website clear and our service quick and reliable. Making the gift-giving experience easy and enjoyable is our top priority, and it's wonderful to know we could deliver just that for you. We can't wait to serve you again in the future! Warm wishes, Team IMP & MAKER

Posted 1 month ago

“We were thoroughly impressed with the hampers provided by IMP & MAKER for our recent Topaz seminar. Beautifully presented and thoughtfully curated, each hamper added a luxurious and personal touch to the event. From the premium selection of items to the seamless delivery, everything reflected exceptional quality and care. Our guests were genuinely delighted, and we received fantastic feedback across the board. A big thank you to the IMP & MAKER team for helping elevate the experience, we look forward to working with you again. — Topaz Team”

Helpful Report

Posted 1 month ago

Dear Topaz Team, Thank you so much for your kind words! We are absolutely delighted to hear that our hampers added a luxurious and personal touch to your seminar. It's wonderful to know that the quality and care we put into our products resonated with your guests. Your appreciation means a lot to us, and we're thrilled to have been a part of your event. We look forward to working together again in the future! Warm regards, Team IMP & MAKER

Posted 1 month ago

“This company is truely 5 star. I’ve never ever had hampers quite like them The service is incredible and so helpful when I called the customer service. It was just a ‘wow’ moment when I received my hamper. Keep up the great work guys, you made my birthday incredibly special ❤️”

Helpful Report

Posted 1 month ago

Dear Mrs El Mejbri, Thank you so much for your generous review! We are absolutely thrilled to hear that our hampers made your birthday so special. Your kind words about our service and the 'wow' moment you experienced truly warm our hearts. It’s our goal to create memorable experiences, and we’re so glad we could contribute to your celebration. Wishing you many more wonderful moments ahead! Warm regards, Team IMP & MAKER

Posted 1 month ago

IMP & MAKER is rated 4.9 based on 142 reviews