IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

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“The client I bought this for last minute before Christmas was delighted. I shall be using you again.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We are delighted to hear the client was so pleased and that we could help at such a busy time before Christmas. We look forward to helping you again in the future and really appreciate you choosing us. Team IMP

Posted 2 months ago

“very good service & products would recommened”

Helpful Report

Posted 2 months ago

Thank you, Stan. We are really pleased to hear you were happy with both the service and the products. Thank you for the recommendation and for choosing us. Team IMP

Posted 2 months ago

“Fantastic site and seller, products arrived on time and great communication.”

Helpful Report

Posted 2 months ago

Thank you, Isabelle. We are really pleased to hear you had such a positive experience and that everything arrived on time. Great communication is something we really care about, so it is lovely to hear that reflected in your feedback. Thank you for choosing us. Team IMP

Posted 2 months ago

“This was my second hamper as a gift and not been disappointed in either Will definitely be using again”

Helpful Report

Posted 2 months ago

Thank you, Tracey. We are so pleased to hear both hampers have been a success and that you have not been disappointed. It really means a lot to know you would choose us again. Thank you for your continued support. Team IMP

Posted 2 months ago

“Good products and very effficient customer service but they need to organise their deliveries better.”

Helpful Report

Posted 2 months ago

Thank you, Victoria, for your honest feedback. We are really pleased to hear you were happy with the products and found our customer service efficient. We also take your comments about delivery organisation seriously. This feedback helps us tighten our processes, especially around items ordered together, and we are actively reviewing this to improve the experience going forward. Thank you again for taking the time to share your thoughts. Team IMP

Posted 2 months ago

“I ordered this hamper for family and thought it would not arrive quickly at such a busy time of year but much to my surprise and delight it arrived the very next day after I had ordered it. I received many grateful thanks from family for the gift and they loved it. I will certainly use Imp and Maker again as they always seem to deliver on time and do their utmost to help. Thanks I&M best wishes Leslie”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Leslie. We’re delighted to hear the hamper arrived promptly and that your family enjoyed it. It’s always our aim to help, especially during busy times, and your kind words mean a lot to the team. We look forward to gifting with you again in the future. If there’s anything else you need, just let us know. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Tasty good quality produce delivered as promised without hassle.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Susan. We’re really pleased to hear you enjoyed the tasty, high-quality produce and that everything arrived without hassle as promised. We appreciate you taking the time to share your feedback and hope to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Hamper not received. Not good.”

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Posted 2 months ago

“Incredible quality the food was fresh and plentiful, perfect gift for an Xmas day breakfast. So thoughtful, even the packaging was designed to be reused.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Adam. We’re thrilled you found the food to be of incredible quality, fresh and plentiful, and that the packaging design could be reused—perfect for a thoughtful Xmas breakfast gift. We’re grateful you chose us and appreciated the thoughtful details. If there’s anything else we can do to help in the future, please let us know. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great company, high quality products and items were delivered on time, especially during the festive season”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your wonderful experience, Lisa. We’re thrilled to hear you’re happy with our company, product quality, and timely delivery, especially during the festive season. We really appreciate your kind words and look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Very easy website to use. Delivery was great. Great product. Would definitely use again.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review, Elizabeth. We’re thrilled to hear the website was easy to use, delivery was great, and you’re happy with the product. We’d love to welcome you back anytime. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Superb hampers easy ordering and always delivered on time . I would highly recommend Imp & Maker.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words, Valerie. We’re delighted you enjoyed the hampers and that ordering was easy and delivery was on time. We really appreciate your recommendation. Kind regards, Team IMP & MAKER

Posted 1 month ago

“You can tell the love and care that goes into their hampers with excellent level of detail. Will be using this company again for sure!”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely words, Deborah. We’re thrilled to hear you felt the love and care that goes into our hampers, and we’re excited to welcome you back for your next order. Warm regards, Team IMP & MAKER

Posted 1 month ago

“My new go-to for thoughtful hampers!”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Sarah. We're delighted to hear that IMP & MAKER has become your go-to for thoughtful hampers. It's our aim to curate items with care and present them beautifully, so it's great to know you value that. If there's anything special you'd like to see in future hampers, let us know. Thanks again for choosing us and for taking the time to share your feedback. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Have ordered couple of hampers and the process has always been straightforward. The hampers have both been beautiful and I would highly recommend them and absolutely 💯 use them again. Great service.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Sharon. We’re thrilled the process was straightforward and that you’ve loved the hampers and service enough to recommend us and use us again. We really appreciate your kind words and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 1 month ago

“The best- read all the reviews”

Helpful Report

Posted 2 months ago

Thank you so much for your 5/5 rating, Jacqueline. We’re really glad you enjoyed it and took the time to read the reviews. We appreciate your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 1 month ago

“A Christmas gift which was very much appreciated and enjoyed!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review, Hilary. We’re delighted the Christmas gift was appreciated and enjoyed. We hope you had a wonderful festive season and thank you again for sharing your feedback. Kind regards, Team IMP & MAKER

Posted 1 month ago

“Great service, good quality and value for money.”

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Posted 2 months ago

Thank you so much for your five-star review, Steve. We’re really glad you found our service, quality and value to be top-notch. We appreciate you taking the time to share your experience. Kind regards, Team IMP & MAKER

Posted 1 month ago

“As previos”

Helpful Report

Posted 2 months ago

Thank you, Barbara, for sharing your honest feedback. We are glad to hear the hamper was enjoyed, and we completely understand your thoughts around value. Our hampers are designed as premium gifts, with a focus on high quality produce, careful sourcing, hand packed presentation and reliable delivery. We know this is not always the right fit for everyone, but we truly appreciate you giving us a try and taking the time to share your experience. We hope to see you shop with us again soon. Team IMP

Posted 2 months ago

“Easy to order and pre select delivery date.”

Helpful Report

Posted 2 months ago

Thank you, Judeth. We are really pleased to hear you found the ordering process easy and the delivery date selection straightforward. Thank you for taking the time to share your feedback. Team IMP

Posted 2 months ago

IMP & MAKER is rated 4.9 based on 475 reviews