IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 547 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliantly gift,and even better customer service which quickly and easily rectified an error I'd made in the delivery address with out making me feel like a complete muppet. Arrived within 24 hours and made the recipient very happy. Thanks Imp &Maker, five stars from me with a big shiny WOULD RECOMMEND banner above. Just hope someone will send me a hamper one day too!”

Helpful Report

Posted 3 months ago

We are so pleased your gift was well received! Our team are always happy to help and that is at the heart of everything we do, Fingers crossed you will receive and equally lovely gift in the future.

Posted 3 months ago

“IMP & MAKER areveryprofessionaland their product very fresh and tastey”

Helpful Report

Posted 3 months ago

Dear Christine, Thank you for the lovely words! We’re thrilled you found IMP & MAKER professional, fresh, and tasty. Your support means a lot to us. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Sent as a gift and they were thrilled. Delivery was bang on time. Great customer service”

Helpful Report

Posted 3 months ago

Thank you Carmel, we’re glad to hear the gift was loved and that delivery and service were on point. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Very efficient”

Helpful Report

Posted 3 months ago

Thank you so much Miriam, we like to deliver well deserved gifts on time!

Posted 3 months ago

“Amazing gifts, brilliant service. Love that you can choose your delivery date”

Helpful Report

Posted 3 months ago

We understand that when gifting special dates are important and we make sure to deliver on time for your gifting needs - It's at the very heart of what we do 😊

Posted 3 months ago

“Excellent customer service and quality product that is ideal for a gift.”

Helpful Report

Posted 3 months ago

Thank you Robert for your order, we are glad to be of help, we love that your gift was enjoyed and hope to help again soon ⭐

Posted 3 months ago

“Sent it to our friends for their birthdays. It arrived on time looked beautiful and they loved it!”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your kind review. We’re thrilled to hear that it arrived on time, looked beautiful, and that your friends loved it. We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“The quality of this hamper is amazing. Will be ordering another one soon.”

Helpful Report

Posted 3 months ago

Dear Mrs, Thank you for your kind review. We’re thrilled to hear that the quality of this hamper is amazing and that you’ll be ordering another one soon. We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Prompt delivery and great user experience on the website.”

Helpful Report

Posted 3 months ago

Dear Teodor, Thank you for your kind review. We’re delighted to hear that you had prompt delivery and a great user experience on our website. We look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Hampers were received on time and very much appreciated by the contents and really enjoyed , a lovely's gift for friends and family, never disappointed, thank you”

Helpful Report

Posted 3 months ago

Dear Valerie, Thank you for your lovely review. We’re thrilled the hampers arrived on time and that the contents were appreciated, making a lovely gift for friends and family. We’re grateful for your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Quality products, delivered as requested and excellent value, loved the ketchup 😎”

Helpful Report

Posted 3 months ago

Dear Jason, Thank you for your lovely review. We’re thrilled you’re happy with the quality, delivery, value, and that you loved the ketchup! We appreciate your support and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Gorgeous box hamper really well received by my client. Great service throughout and great finished product. Highly recommended. 5*”

Helpful Report

Posted 3 months ago

Dear Lorri, Thank you for your lovely review. We’re thrilled the hamper was well received and that you were happy with the service and finished product. We appreciate your recommendation and look forward to helping with future orders. Kind regards, Team IMP & MAKER

Posted 3 months ago

“A simple ordering process and although there was a slight mix up with the delivery date, I was able to speak to a customer sales advisor who sorted it out quickly and efficiently. The hamper was delivered the next day (still in time for Christmas). I will definitely be looking to order further hampers in the future, I love how much choice there is!”

Helpful Report

Posted 3 months ago

Dear Valued Customer, Thank you for your lovely review. We’re glad the ordering process was simple, that the delivery date mix-up was sorted quickly, and that your hamper arrived in time for Christmas. We’re also thrilled you love the range of choices and look forward to helping you with more hampers in the future. Warm regards, Team IMP & MAKER

Posted 3 months ago

“I had to change one hamper to a different address I phoned and the lady was so helpful and very pleasant to take to”

Helpful Report

Posted 3 months ago

Dear Hilary, Thank you for your lovely review. We’re glad the address change was easy and that our team could assist you pleasantly. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Personally, I don’t drink, but this seemed fitting to send along with the meat hamper.”

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Posted 4 months ago

Dear Peter, We hope the hamper was enjoyed with its cheeky little add on, lets hope the recipient enjoyed the gift!

Posted 4 months ago

“This was for a 70th birthday gift, which was very well received Very good quality of products & packaging I would highly recommend and will be using the company again”

Helpful Report

Posted 4 months ago

Dear Ann, we are so pleased your birthday gift was well received, we are in the process of designing some incredible new hampers for the future 🙂

Posted 4 months ago

“I have ordered from Imp & Maker a couple of times now and sent items as gifts. They are great, ordering is easy, communication is great the the items arrive as expected, well packaged and on time. What more could you want?! Will recommend to anyone looking for something a little bit special.”

Helpful Report

Posted 4 months ago

“the whole process was easy, nominated the birthday date & was kept up to date on the delivery which was on time. Great customer service.”

Helpful Report

Posted 4 months ago

“Having seen them on Dragon's Den I was impressed with their pitch so decided to try them out for a Christmas gift. I wasn't disappointed. Everything arrived on time and the recipients were very happy with their hamper.”

Helpful Report

Posted 4 months ago

Dear Heather, Thank you so much for choosing us and trusting us with your Christmas gift, We love to ear that people enjoy their gift and we are in the process of creating some exciting new contents for this year!

Posted 4 months ago

“AMAZING customer service they are so helpful You can tell they put alot of time care and attention into the products they choose and putting together the hampers it arrived beautifully presented and arrived on time Thankuuuuuuuu”

Helpful Report

Posted 4 months ago

Dear Abi, Our team are incredibly passionate about putting everything together with love and care. All our products are carefully picked to make an exceptional gift and we are glad that it showed. We could not do this without amazing customers like yourself! Kind regards Team IMP & MAKR

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 547 reviews