IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communicaion & delivery. Packaing and general prentability was 10/10.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Callum! We’re thrilled you appreciated the communication and delivery, and that you found the packaging and presentation to be 10/10. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great product, however completely let down by their courier and lack of response from their customer service”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really sorry to hear about the courier issues and that you didn’t receive a response from us as quickly as you should have. If you’re happy to share your order number, we’d love to look into this straight away and make it right. We’ve been absolutely inundated with orders this year, thanks to the incredible support from customers like you. We make a conscious choice to reply to every customer personally rather than using automated responses, because your order and your experience genuinely matter to us. That does mean replies can occasionally take a little longer during our busiest periods, but please know this is never due to a lack of care or attention. We sincerely apologise for the wait and for any frustration caused, and we’re very much committed to resolving this for you. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Good communication and delivery on Christmas Eve - nice gift with good product”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you appreciated the communication, delivery on Christmas Eve, and the gift with a good product. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“From start to finish it felt like a very personal service with a thank you message in supporting IMP&Maker, then updates on delivery as well as naming the delivery person! Product was great quality and would definitely recommend and use again.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you felt it was a personal service with updates and delivery details, and that you found the product to be of great quality. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“This was a Christmas gift and was very well received thank you! They absolutely loved the hamper and the quality and presentation of the items. I have used your company several times and will not hesitate to recommend.Thank you”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Rhonda! We’re delighted the Christmas gift was well received and that the hamper, along with its presentation, met your expectations. We truly appreciate your continued support and look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 2 months ago

“First class service high quality products will definitely purchase again”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the first-class service and high-quality products. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Very happy with hamper food wash of high quality”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re delighted you’re happy with the hamper and the high-quality food wash. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excellent quality of products.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you’re happy with the excellent quality of our products. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Nice website, the photos are clear and appealing and always makes me want to order a hamper for myself. Always delivered on time which amazes me as I’d selected Christmas Eve and it was delivered Christmas Eve!!! Thank you”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the site, clear photos, and our on-time delivery, especially for Christmas Eve. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excellent service and on time delivery as always. Quality produce.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Allison! We’re thrilled you appreciated the excellent service, on-time delivery, and quality produce. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Can’t rave about this enough. So exceptional.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Amber! We’re thrilled you found IMP & MAKER exceptional. We can’t wait to gift with you again. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Really great, professional service with a nationwide reach. A business that deserves to do well.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you found our service professional and that our nationwide reach met your expectations. We appreciate your support and look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Superb quality and service always!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the superb quality and service. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“My son and his wife who love everything about Italy, especially the food, absolutely loved this hamper! The ingredients were authentic and they are planning meals from it. My son said it was 'swag'! Will buy from this company again. Recommend!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled your son and his wife loved the Italian-themed hamper and found the ingredients authentic. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Easy to use website. Varied items to buy. Lovely packaging and produced. Ordered for a christmas present was very well received thank you!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you found the website easy to use, loved the varied items and packaging, and that the Christmas present was well received. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Bought as a gift but feedback was that it was the perfect gift. Great quality and good combination of products.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Emma! We're thrilled the gift was perfect and that you loved the quality and the product combination. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“bri.as said very pleased.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you’re very pleased. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Good communication”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you appreciated the good communication. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great products and service. Will defiantly order again to gift to family or friends, or even gift myself/girlfriend as a date night in. Thanks again.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you loved the products and service. We can’t wait to help you gift to family or friends (or treat yourself) again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“I have ordered numerous times year and the quality has been on point every time. Delivery always efficient. Never had any issues. Would highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Emma! We’re thrilled the quality has been on point and delivery has been efficient. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

IMP & MAKER is rated 4.9 based on 475 reviews