IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 679 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 28th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered next day with care, packaged perfectly”

Helpful Report

Posted 2 months ago

Hi Luke, Thank you for taking the time to share your rating. We’re glad to hear it arrived next day with care and was packaged perfectly. Kind regards, Team IMP & MAKER

Posted 2 months ago

“⭐☆☆☆☆ I am extremely disappointed with my experience. I purchased two hampers from IMP & MAKER as Father's Day gifts, expecting to receive the products exactly as advertised on their website. Unfortunately, neither hamper contained the wine that was listed in the product description. The first hamper, the White Wine & Beer Posh Pub In A Box, was advertised as containing The Black Pig Pinot Grigio 2023, but instead I received Pinot Grigio Superiore Breganze DOC by Cantina Beato Bartolomeo. The second hamper, The Black Pig Red Wine & Artisan Cheese Gift Hamper, was advertised as containing The Black Pig The Prize Shiraz 2021, but instead a bottle of Fili Prosecco Extra Dry was supplied. These were purchased as special Father's Day gifts, and I specifically chose them based on the products shown and described on the website. Discovering that both hampers contained different wines was upsetting and embarrassing, particularly as they were gifts for family members. To make matters worse, this was not a one-off error but two separate hampers with contents that did not match the advertised descriptions. The wines advertised were clearly named in both the product listings and descriptions, yet entirely different products were supplied. I have contacted customer services and requested a resolution. However, based on my experience, I would advise potential customers to carefully check their orders as the contents received may not match what is advertised. Very disappointing experience.”

Helpful Report

Posted 2 months ago

“The matches are late at night. With a couple of beers, a quick fix for later.”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for taking the time to share your rating. We’re glad to hear it served as a quick fix for late-night matches. Kind regards, Team IMP & MAKER

Posted 2 months ago

“I have used IMP & MAKER several times. The food is always excellent. I will be ordering the Italian Hamper later on in the year.”

Helpful Report

Posted 2 months ago

Hi Lesley, Thank you for taking the time to share your rating. We’re glad to hear the food is consistently excellent and that you’re planning to order the Italian Hamper later in the year. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Beautiful gifts with a luxury feel, great to be able to pick delivery day.”

Helpful Report

Posted 2 months ago

Hi Sara, Thank you for taking the time to share your rating. We’re glad you found the gifts beautiful and that the delivery day option worked well for you. We appreciate your kind words! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great product, great service!”

Helpful Report

Posted 2 months ago

Hi Caitlin, Thank you for taking the time to share your rating. We’re glad you enjoyed the product and service. We appreciate your kind words! Kind regards, Team IMP & MAKER

Posted 2 months ago

“I really enjoyed the service and even though I was not the recipient, I enjoyed the choice. Was a bit different than other baskets available and suited the occassion much better. Would definitely recommend.”

Helpful Report

Posted 2 months ago

Hi Kasia, Thank you for taking the time to share your rating. We’re glad you enjoyed the service and that the selection fit the occasion so well. We appreciate your recommendation! Kind regards, Team IMP & MAKER

Posted 2 months ago

“First time I have ordered from here, but will definitely be using again. From ordering to receipt, everything went like clockwork”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you for taking the time to share your rating. We’re thrilled everything went smoothly from ordering to receipt, and that you’ll be using us again. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Delivered as promised and good communication throughout. Would recommend.”

Helpful Report

Posted 3 months ago

Hi Mrs, Thank you for taking the time to share your review. We’re glad it was delivered as promised and that our communication was good. We appreciate your recommendation! Kind regards, Team IMP & MAKER

Posted 2 months ago

“I have had several hampers kindly sent to me by clients from Imp & Maker and they are so interesting and top quality, original and packed with goodies. Brilliant!”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for taking the time to share your 5/5 rating. We’re delighted you find the hampers interesting, top quality, and packed with goodies. Brilliant! Kind regards, Team IMP & MAKER

Posted 3 months ago

“Had a small problem with the first delivery but this was resolved quickly and efficiently with a new hamper.”

Helpful Report

Posted 3 months ago

Hi Matthew, Thank you for taking the time to share your 5/5 rating. We’re glad the initial issue with the first delivery was resolved quickly and efficiently with a new hamper. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Excellent service , second hamper ordered and full of quality products. Would definitely recommend”

Helpful Report

Posted 3 months ago

Hi Leanne, Thank you for taking the time to share your 5/5 rating. We’re glad you had a positive experience and that the second hamper was full of quality products. We appreciate your recommendation. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Wonderful, would definitely buy again!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your 5/5 rating. We’re glad you had a wonderful experience and would definitely buy again. Kind regards, Team IMP & MAKER

Posted 3 months ago

“A good choice of products and very easy ordering process. Delivered on chosen day.”

Helpful Report

Posted 3 months ago

Hi Jan, Thank you for taking the time to share your 5/5 rating. We’re glad you found IMP & MAKER to be a good choice of products and that ordering was easy, with delivery on your chosen day. Kind regards, Team IMP & MAKER

Posted 3 months ago

“First time using I&M. High quality products, quick efficient service. Would definitely use again.”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for taking the time to share your 5/5 rating. We’re glad you had a positive experience with IMP & MAKER. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Great professional service First class thank you.”

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Posted 3 months ago

Hi Vincent, Thank you for your kind words. We’re glad you found the service professional and first class! Kind regards, Team IMP & MAKER

Posted 3 months ago

“Outstanding service and a truly fantastic product. I ordered a gift from Imp & Maker, and the recipient absolutely loved it. It is brilliant value for money, and the delivery service was amazing. I will definitely be using them again!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear the gift was loved, great value for money, and that the delivery service was amazing. We appreciate your support and look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 3 months ago

“My son was very happy with his Posh Ploughman’s birthday present! Everything was delicious and well presented. Would certainly order again.”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you for taking the time to share your happy feedback. We’re glad to hear your son enjoyed the Posh Ploughman’s and that everything was delicious and well presented. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Quick delivery with their hamper.”

Helpful Report

Posted 3 months ago

Hi Rose, Thank you for taking the time to share your feedback. We’re glad the delivery was quick and you enjoyed the hamper. Kind regards, Team IMP & MAKER

Posted 3 months ago

“They are the best! ❤️”

Helpful Report

Posted 3 months ago

Hi Susie, Thank you for taking the time to share this wonderful review. We’re thrilled you think they’re the best. ❤️ Kind regards, Team IMP & MAKER

Posted 3 months ago

IMP & MAKER is rated 4.9 based on 679 reviews