IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with Imp & Maker and the quality of the goods. I have over the years purchased many hampers for friends and relatives yet feel these are far more superior. I will be buying more.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you’re impressed with IMP & MAKER and the quality of the goods. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Very impredded with your customer service”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you were impressed with our customer service. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Really enjoyed the hamper packed with lots of great Italian produce I would have no problem recommending”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Mike! We’re delighted you enjoyed the Italian hamper and would recommend us. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Fabulous packaging very professional. Gorgeous items in the gift I bought. Can't wait to eat them.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Beverly! We’re thrilled you loved the packaging and the items in the gift. Enjoy tasting them, and we look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“The basket didn’t get delivered which is annoying because I ordered it as an extra.”

Helpful Report

Posted 2 months ago

Hi Malcolm, We’re really sorry the basket didn’t arrive as expected, especially since it was an extra. Please share your order number and we’ll investigate with the courier immediately and arrange a suitable resolution. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Everything from start to finish was effortless.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled to hear everything from start to finish was effortless. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Bought as Christmas gifts for my sons and their wives. Both were delighted with the contents and quality. A really super gift for their Christmas morning breakfast was able to preorder for my chosen delivery date”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled to hear both gifts were well received and that you could preorder a delivery date. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Just wonderful everything we hope the hamper would be and it was fantastic.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you found the hamper wonderful and that it met your hopes. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Simply beautiful and classy gifting.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Paula! We’re thrilled you found it simply beautiful and classy gifting. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great service -great products.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Rach! We’re thrilled you enjoyed the service and products. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Fantastic hampers … ordered several and every one went down very well with the recipients. Customer service was also excellent sorting a delivery issue with one of my orders and arranging a replacement.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Sam! We’re thrilled the hampers were loved and that we could help with the delivery issue. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Super packaging, quality products and the lager was lush”

IMP & MAKER 5 star review on 23rd December 2025

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the packaging, quality products, and that the lager was lush. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“First class service”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the first class service. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Delivered on time, just a shame the wine was Rose and not red”

Helpful Report

Posted 2 months ago

Hi Jackiei, Thank you for your review and for letting us know. We’re pleased to hear the hamper was delivered on time. We’re really sorry about the wine. We completely understand how disappointing that would be. If you’re happy to get in touch with us directly with your order number, we’d love the chance to put this right for you. Thank you again for your feedback and for giving us the opportunity to make amends. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great selections, great quality produce, great presentation and delivery. Really impressed.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the great selections, quality produce, presentation and delivery. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excellent service and products. Always use this company as slightly different to the normal hampers. Brilliant”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Jo! We’re thrilled you’re happy with our service and products and that you find our hampers a little different in a good way. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“My first purchase. Everything very good so will use again when appropriate”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Sue! We’re delighted you had a great first purchase and that you’ll use us again. Have a very Merry Christmas! Kind regards, Team IMP & MAKER

Posted 2 months ago

“My go-to website for sending parcels of loveliness to friends and family. Quality and attention to detail is nothing short of exceptional.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re thrilled you’re enjoying the quality and attention to detail, and that you’re so happy with your parcels. Wishing you a very Merry Christmas! Kind regards, Team IMP & MAKER

Posted 2 months ago

“An amazing gift , super quick and efficiently sent All my recipients loved there hampers and very luxurious Well done Keep up the good work ..”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Lisa! We're thrilled the gift was amazing and that your recipients loved the hampers and found them luxurious. Wishing you a very Merry Christmas! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Lovely food hamper with high-quality items and great presentation. Everything tasted delicious and felt carefully chosen. A really indulgent gift — would definitely recommend!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Mandy! We’re thrilled you enjoyed the high‑quality items, presentation, and indulgent feel of the gift. Wishing you a very Merry Christmas! Kind regards, Team IMP & MAKER

Posted 2 months ago

IMP & MAKER is rated 4.9 based on 475 reviews