IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding quality and delivered with perfection 10/10 yet again from a fabulous company”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We’re thrilled to hear you’re so pleased with the outstanding quality and perfection. We appreciate your continued support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Fabulous hamper! Well packaged and clearly sent with love and consideration for what’s inside which made a big difference when received. The family and friends I sent these to absolutely loved them! Thank you IMP & MAKER for putting a smile on our faces this Xmas!”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We’re thrilled the hamper was well packaged and sent with love and consideration, and that it brought joy to your family and friends this Christmas. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Ordering process was simple and everything ran as expected - good communication and reliably delivered. Thank you”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Kirsten! We’re glad the ordering process was simple, everything ran as expected, and delivery was reliable. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“We saw you on Dragons' Den and wanted to support you in your venture. Best of luck for your continued success.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Lucy! We’re thrilled you saw us on Dragons’ Den and decided to support our venture. Wishing you all the best as well, and we look forward to sharing more gifting memories with you soon! Kind regards, Team IMP & MAKER

Posted 4 months ago

“Delivery was as planned and my daughter and son in law loved the variety of cheese and the little touches of celery and grapes.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Susan! We’re thrilled the delivery went as planned and that your daughter and son-in-law loved the variety of cheese and the little touches of celery and grapes. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Great service and products”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, NITA! We’re thrilled you found great service and products. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Imp and Maker makes the most lovely, high quality and well priced hampers. Customer service is also excellent - I needed to change the delivery date and it was no problem. Highly recommended!”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review. We’re thrilled you’re enjoying the hampers and that you found our delivery service flexible and helpful. We appreciate your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“This hamper was bought as a Christmas gift for my son and daughter-in-law. It was delivered on time and packed well. They were really happy with it , especially as my daughter-in-law has Italian family and they spend a lot of time in Italy. They were very impressed and have looked on your website for more . I will be pleased to recommend you to my friends and family.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review. We’re thrilled the hamper arrived on time, was packed well, and that your son and daughter-in-law loved it, especially with the Italy connection. We’re delighted you’ll be spreading the word and exploring more on our site. Happy new year! Kind regards, Team IMP & MAKER

Posted 4 months ago

“Amazing! I have bought more than 4 hampers to my husband and friends and I absolutely love them”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Gary! We’re thrilled you love the hampers and that you’ve enjoyed gifting them to your husband and friends. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“It feels good to engage with a business who obviously care about the quality of their products.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review. We're delighted to hear you feel we care about the quality of our products. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“So glad I found this site, a cut above other hamper sites.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Gill! We’re delighted to hear you think IMP & MAKER is a cut above other hamper sites. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Very good and user friendly website. Lots of choice in all price ranges, and all my orders were delivered on time. I also found their customer service very helpful. I will definitely be ordering from them again.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Jo! We’re thrilled you found our site user-friendly, with plenty of choice, and that your orders arrived on time. We’re also glad our team could be of help. We look forward to sending more gifts with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Packaging was good and it will all taste excellent I’m sure”

Helpful Report

Posted 4 months ago

Thank you for your review, Marion. We’re glad packaging was good and that you’re confident it will taste excellent. If there’s anything else we can do to help, please let us know. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Arrived safely and well wrapped up. Both the Italian food and German beer are imported from Italy and Germany. Each are very good quality and taste great. Perfect present for for friends and family for any occasion.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Alan! We’re thrilled to hear the hamper arrived safely and that you enjoyed the Italian food and German beer. It’s great to know it makes the perfect present for friends and family. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Great communication and fantastic hamper”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! We’re thrilled you appreciated the communication and the hamper. We look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Very good communicaion & delivery. Packaing and general prentability was 10/10.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Callum! We’re thrilled you appreciated the communication and delivery, and that you found the packaging and presentation to be 10/10. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 4 months ago

“Great product, however completely let down by their courier and lack of response from their customer service”

Helpful Report

Posted 4 months ago

Thank you for your review. We’re really sorry to hear about the courier issues and that you didn’t receive a response from us as quickly as you should have. If you’re happy to share your order number, we’d love to look into this straight away and make it right. We’ve been absolutely inundated with orders this year, thanks to the incredible support from customers like you. We make a conscious choice to reply to every customer personally rather than using automated responses, because your order and your experience genuinely matter to us. That does mean replies can occasionally take a little longer during our busiest periods, but please know this is never due to a lack of care or attention. We sincerely apologise for the wait and for any frustration caused, and we’re very much committed to resolving this for you. Kind regards, Team IMP & MAKER

Posted 4 months ago

“Good communication and delivery on Christmas Eve - nice gift with good product”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! We’re thrilled you appreciated the communication, delivery on Christmas Eve, and the gift with a good product. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“From start to finish it felt like a very personal service with a thank you message in supporting IMP&Maker, then updates on delivery as well as naming the delivery person! Product was great quality and would definitely recommend and use again.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! We’re thrilled you felt it was a personal service with updates and delivery details, and that you found the product to be of great quality. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 4 months ago

“This was a Christmas gift and was very well received thank you! They absolutely loved the hamper and the quality and presentation of the items. I have used your company several times and will not hesitate to recommend.Thank you”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Rhonda! We’re delighted the Christmas gift was well received and that the hamper, along with its presentation, met your expectations. We truly appreciate your continued support and look forward to gifting with you again. Kind regards, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 548 reviews