IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was given as a Christmas present. When they received it they had a little peak and was very pleased with what they saw. They will open it completely on Christmas Day.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re delighted to hear they enjoyed their little peak! We hope they enjoy opening it on Christmas Day. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“I was impressed with how quickly my order was dispatched and totally blown away to receive a personal message of thanks for supporting Imp & Maker. Will not hesitate to use them again !”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review! We’re thrilled you were impressed with the dispatch speed and the personal thank-you message. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Wow! We have been lucky enough to be gifted one of your amazing Christmas hampers as a present and it is absolutely crammed with a wide selection of incredibly tasty Italian goodies! Now we know where to find you we’ll definitely be coming back for more! Grazie 🇮🇹”

Helpful Report

Posted 3 months ago

Thank you for your amazing review! We’re delighted to read you enjoyed your Christmas hamper and that it was packed with tasty Italian goodies. Grazie for your support and we look forward to gifting with you again soon! Have a wonderful Christmas. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Really love this company, they offer a great range of foody gifts, for delivery, to suit every pocket! This was our first order with Imp&maker, it was quick and easy and delivery was excellent, and very well received as a Christmas gift by our friends. If you're thinking about a tasty, well presented, gift for friends and family Imp&Maker definitely give the more well known companies a run for their money! Well done Imp&Maker, we'll be back!”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you loved our foody gifts and that delivery was quick and well received. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Nice product, well packed and quality ingredients. As a cheese and wine hamper though it might be nice to add a small jar of chuntey as well”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re glad you enjoyed the product and packaging. Whilst we do have some hampers with chutney, we really appreciate your suggestion. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Imp & Maker were easy to order from and sent it to the address when I asked them to, the packing was excellent ice bags to keep the cheese fresh, the bottle of wine was also well packed 10 out of 10 from me. I ordered it in November so it was good they delivered in December at the date I asked them to.”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you found the ordering easy and that delivery was on time. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“very easy to use website and good communication, great range of produce in the hampers”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you found the website easy to use, appreciated the communication, and enjoyed the range of produce in our hampers. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“GREAT selection of products that are delicious... FAB look and excellent delivery”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed our great selection of delicious products and that the delivery met your expectations. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“The company proves an excellent customer service and are extremely helpful. The hampers are top quality. I would highly recommend this company.”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you found our customer service excellent and the hampers top quality. We appreciate your recommendation and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“quality and luxury hampers - highly recommended”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed the quality and luxury hampers and appreciate your high recommendation. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“First class service and timely delivery....”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We're thrilled you experienced first class service and timely delivery. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Very professional and well organised... Our order was personally acknowledged by Sarah Louise (CEO and Founder), which was unexpected, but very much appreciated.”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you found us professional and well organised, and that Sarah Louise personally acknowledged your order, it’s wonderful to hear that meant a lot. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Beautiful products, beautifully presented.”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed our beautiful products and presentation. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Excellent service and great product. Easy to order and delivered on time.”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re thrilled you found the service excellent and the product met your expectations. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Superb gift.. ive bought over 10 hampers from Imp & Maker this year and every one has been spot on!! Thank you guys!!”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating, Adrian! We’re thrilled to hear that you’ve been happy with our hampers and that they’ve been spot on all year. We truly appreciate your loyalty and kind words. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Just what I wanted for a present ; to my entire satisfaction”

Helpful Report

Posted 3 months ago

Thank you for your 5/5 rating! We’re delighted that the gift met your expectations and that you’re completely satisfied. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Easy website to get around. Loads of options to choose from. Box was well packaged and everything inside was packaged again. Very impressed indeed. Will definitely buy again”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re thrilled you found the website easy to navigate, appreciated the options, and were IMPressed with the packaging. We appreciate your support and look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 3 months ago

“This was our first order with Imp&Maker. It was ordered as a Thank you gift - it arrived promptly the next day as promised and they were super helpful when I needed to double check the details. The recipient was very happy, loved the packaging and said the cheese was delicious. 😊”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We’re delighted the order arrived promptly and that you found our team helpful. So glad the recipient enjoyed the cheese and packaging. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Everything looks good, although I haven't looked through everything in the hamper. I noticed you had added what looks like an invoice, without any price, in the envelope containing the message. But if the envelope is intended for the recipient this is inappropriate. It's a good job I steamed it open to check.”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re delighted to hear you’re happy with the hamper so far. We do only include product and delivery information inside the parcel, and never an invoice or payment information. Thank you for your feedback, we really appreciate your support and look forward to helping you gift again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

IMP & MAKER is rated 4.9 based on 475 reviews