IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 475 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and reliable service with frequent delivery status updates.”

IMP & MAKER 5 star review on 17th November 2025

Helpful Report

Posted 3 months ago

Thanks so much for your kind words! We’re glad you found the service quick and the delivery updates reliable. We look forward to serving you again, and thanks for the photos - we love a good picture! Kind regards, Team IMP & MAKER

Posted 3 months ago

“Great website, seamless transaction and efficient communication after sales regarding delivery.”

Helpful Report

Posted 3 months ago

Dear Amy, We are so pleased you found the website and process smooth - we hope you enjoyed the hamper! Kind regards Marie

Posted 3 months ago

“Extremely happy with my purchase. Quality goods, well packaged and a very quick delivery. I would definitely recommend Imp & Maker for yourself or for the perfect gift.”

Helpful Report

Posted 3 months ago

Dear Ann, Thanks so much for your lovely words! We are so pleased you you were happy with the Hamper and hope we can help again in the future. Kindest regards Marie

Posted 3 months ago

“Loved it, thanks so much.”

Helpful Report

Posted 3 months ago

Thanks so much Samantha, we are pleased you loved it and hope we can IMPress again in the future Kindest regards Marie

Posted 3 months ago

“Ive made two purchases both easy to order online and select day of delivery good quality packaging and items definitely use again for special occasions”

Helpful Report

Posted 3 months ago

Thanks Marie, we’re really pleased to hear you had a smooth experience from ordering to delivery and that you were happy with the packaging and quality. We look forward to serving you again for those special occasions. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Customer services are fab, we had to get a few things switched out due to our location and it was all very easy”

Helpful Report

Posted 4 months ago

Thanks Charlotte, we’re really pleased to hear our team made the process easy for you. We hope you truly enjoyed the hamper, If you need anything else, just let us know. Warm regards, Team IMP & MAKER

Posted 3 months ago

“Great customer service.”

Helpful Report

Posted 4 months ago

Thanks Gale, We are just pleased to know your gift was truly enjoyed and are here to assist with your next order ❤️

Posted 4 months ago

“Excellent company wishing you all the very best for the future”

Helpful Report

Posted 4 months ago

Thank you so much Chris, we hope you come along for the journey!

Posted 4 months ago

“Most beautiful products, value for money and service is second to none. A big mistake I made was immediately rectified by the lovely Maria, despite being entirely my fault, she couldn’t have been more helpful. My friends were delighted with their gift and I will use IMP&MAKER again.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review Eunice, We’re so happy to hear that you found our products beautiful and appreciated our service. It’s wonderful to know that Marie was able to assist you – we pride ourselves on being helpful, no matter the situation. Thank you for choosing IMP & MAKER; we can't wait to welcome you back again! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Bought as a birthday present and was thoroughly enjoyed. Plenty of food which meant they enjoyed it over two days”

Helpful Report

Posted 4 months ago

Thank you for the fantastic review Jane! We’re delighted to hear that it was a big hit for the birthday celebration and that it provided enjoyment over two days! We love knowing our offerings bring joy to special occasions. We appreciate your support and can't wait to serve you again! Warm regards, Team IMP & MAKER

Posted 4 months ago

“Beautiful Hamper! Easy ordering service, great communication and fast delivery”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review Elle! We’re thrilled to hear that you loved the hamper and found our ordering process easy. Great communication and fast delivery are things we strive for, and it’s rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Got this hamper for a friends birthday . He was delighted with it said he was speechless when he opened it . Thank you so much IMP & MAKER I’ll definitely be using you again .”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely review! We’re overjoyed to hear that your friend was speechless upon opening the hamper! It’s wonderful to know that we could contribute to such a special moment. We truly appreciate your kind words and look forward to creating more memorable experiences for you in the future! Warmest wishes, Team IMP & MAKER

Posted 4 months ago

“What a fantastic team to work with, even with the time difference from across the world (I'm in New Zealand). The comment from my couisn who received the hamper was: ' Best brunch ever from your hamper. Really special and quality food". Will definitely be using Imp & Maker to send future hampers”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review Celia! We’re so glad to hear that the hamper was a hit and brought joy to your cousin's brunch! It's our pleasure to work with customers across the globe, and we can’t wait to help you with your future hamper needs. Your support means the world to us! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Order process was very easy and the truly wonderful products arrived next day . Keep it up , brilliant”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, John! We’re thrilled to hear that you found our order process easy and that your products arrived so quickly. Your kind words mean a lot to us, and we’ll keep striving to deliver brilliant service every time. We can’t wait to have you shop with us again! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Apart from a small hitch regarding a missing gift card which was promptly and efficiently dealt with , I would recommend this company as a great option for a classy gift .”

Helpful Report

Posted 4 months ago

Thank you for your kind review, Helen! We’re glad to hear that any hiccup regarding the gift card was handled promptly and that you consider us a great option for classy gifts. Your recommendation means the world to us, and we’re here to ensure a seamless experience every time. We look forward to serving you again in the future! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Very good service”

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Posted 4 months ago

Thank you for your kind review Tania! We’re so pleased to hear that you had a very good experience with our service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“A wonderful gift from family which absolutely hit the spot in terms of my personality and what I love in good food and drink. Delicious and mrmorable”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Phil! We're so pleased that the gift resonated with your personality and that you found it delicious and memorable. It's always our goal to provide extraordinary food and drink experiences, and we're thrilled to have hit the mark for you. We appreciate your kind words and can't wait to delight you again in the future! Warm regards, Team IMP & MAKER

Posted 4 months ago

“As above……”

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Posted 4 months ago

“Thank you for sorting out the muddle so quickly - all these things matter”

Helpful Report

Posted 4 months ago

Thank you for your kind words, Jayni! We’re so glad we could sort things out quickly for you, Every little detail matters to us, and your satisfaction is our top priority. We truly appreciate your support! Warm regards, Team IMP & MAKER

Posted 4 months ago

It was a pleasure to help you Jayni, Thanks for letting us put things right - we appreciate your support 😊

Posted 4 months ago

“My wife loved it and there were ample and good quality ingredients.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful review, Gordon! We’re thrilled to hear that your wife loved the selection and quality of ingredients. Your satisfaction truly means a lot to us, and we're grateful for your support. Looking forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 475 reviews