IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 476 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

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“My wife loved it and there were ample and good quality ingredients.”

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Posted 4 months ago

Thank you so much for your wonderful review, Gordon! We’re thrilled to hear that your wife loved the selection and quality of ingredients. Your satisfaction truly means a lot to us, and we're grateful for your support. Looking forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“I received a delicious Italian antipasti hamper as a birthday surprise. The food was authentic, fresh, and delicious. I’ve already ordered a hamper for someone else .”

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Posted 4 months ago

Thank you for your fantastic review! We’re absolutely delighted to hear that you enjoyed the Italian antipasti hamper and found the food to be authentic and fresh. Your decision to order another hamper for someone else speaks volumes - we love the idea of 'Pay it forward' We can’t wait to bring more delicious experiences your way! Warm regards, Team IMP & MAKER

Posted 4 months ago

“Excellent service thank you”

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Posted 4 months ago

Thank you so much for your positive feedback, Vanessa! We’re delighted to hear that you were pleased with our service. Your satisfaction is our priority, and we truly appreciate your support. Looking forward to seeing you again soon! Warm regards, Team IMP & MAKER

Posted 4 months ago

“IMP & MAKER are great, the whole process was easy, delivery was quick, can't fault anything.”

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Posted 4 months ago

Thank you so much for your wonderful review, Carl! We’re thrilled to hear that you found the process easy and enjoyed our quick delivery. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team IMP & MAKER

Posted 4 months ago

“Great company to deal with, very communicative and quick delivery”

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Posted 4 months ago

Thank you so much for your kind words, Grace! We’re so glad to hear that you had a great experience with our communication and delivery. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team IMP & MAKER

Posted 4 months ago

“As above - Always use IMP&MAKER for all my gift hampers”

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Posted 4 months ago

Thank you so much for your lovely review, Laura! We're thrilled to be your go-to for gift hampers. Your continued support means everything to us, and we can't wait to help you create more delightful gifting experiences in the future! We could not do what we do without our incredible customers like yourself! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“A perfect gift for my friends celebrating their recent wedding. They loved the surprise and were delighted with the variety and presentation. Great service I will use again thankyou”

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Posted 4 months ago

Thank you so much for your fantastic review, Diane! We're delighted to hear that your friends enjoyed their gift and appreciated the presentation. Your kind words about our service truly brighten our day, and we look forward to helping you with your next gifting occasion! Kindest regards, Team IMP & MAKER

Posted 4 months ago

“Beautifully presented and perfect gift for the man who has everything!!”

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Posted 4 months ago

Thank you so much for your wonderful review, Jenny! We're thrilled to hear that our product was a perfect fit as a gift. Your support means the world to us, and we look forward to delighting you again soon! Kindest regards, Team IMP & MAKER

Posted 4 months ago

“Professional with a great product.”

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Posted 4 months ago

Thanks Anna, as a small team we appreciate your kind words and hope we can delight again in the future!

Posted 4 months ago

“Sent this as a gift, our son in law loved it. Delivered as promised on time. Would recommend.”

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Posted 5 months ago

what a lovely thoughtful gift! we love to hear that it was enjoyed by your son in law and we hope to help with your gifting in the future!

Posted 4 months ago

“Excellent food Fabulous quality I’d highly recommend!”

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Posted 5 months ago

Thank you for a lovely review Jemma, We hope we can delight again in the future and truly appreciate your order ❤️

Posted 4 months ago

“It arrived on time (despite my late in the day order) and the food was of such great quality - fab work!”

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Posted 5 months ago

Thank you so much for your kind words! We’re thrilled your order arrived on time and that you enjoyed the quality of the food. Your support means a lot to us! ❤️

Posted 4 months ago

“Very easy to contact and very helpful”

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Posted 5 months ago

We know sometimes its easier o speak to a human and our team are always happy to help, we truly appreciate your order ❤️

Posted 4 months ago

“I bought a hamper for my parents to celebrate my Dad’s birthday. The first hamper wasn’t delivered by the delivery company, but Imp & Maker responded really quickly, agreeing to deliver a new hamper and providing a future discount even though it wasn’t their fault. The hamper is beautifully packaged and was received with great excitement - it really is a special breakfast celebration! I will be recommending them to everyone.”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words and understanding. We’re so pleased that your parents enjoyed their hamper and that it helped make your dad’s birthday breakfast feel extra special! Our team always make sure we put things right if there are any issues and we really appreciate your recommendation and look forward to creating more memorable gifts for you in the future. 💛

Posted 4 months ago

“Lovely quality hamper”

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Posted 5 months ago

We are so pleased you think so! That's exactly what we aim for and we hope to deliver again in future!

Posted 5 months ago

“Great company!”

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Posted 5 months ago

“Great company, easy to order and great quality”

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Posted 5 months ago

Thanks Lizzi, we pride ourselves on lovely gifting options with quick delivery to make life easier! I hope we can help in future again. Kind regards

Posted 5 months ago

“Gorgeous product, looks really high-end. Order and delivery process was super easy!”

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Posted 5 months ago

Thank you so much for your lovely review, Lauren. We're thrilled to hear that you find our product gorgeous and high-end, each and every item is hand picked by our Founder with the aim of IMPressing. We love to hear ordering and delivery process was easy for you. Your satisfaction means the world to us! Warm wishes, Team IMP & MAKER

Posted 5 months ago

“This was my 2nd gift purchased through Imp & Maker and I'm thoroughly impressed with the service, delivery time and quality of the product. I'll be a returning customer!”

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Posted 5 months ago

Thank you for your kind words Alex. We're delighted to hear that you were impressed with our service, delivery, and product quality for your second purchase. We look forward to welcoming you back as a returning customer! Warm wishes, Team IMP & MAKER

Posted 5 months ago

“Great comms, ordered in advance and arrived at the perfect time.”

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Posted 5 months ago

Thank you for your fantastic review. We're so glad to hear that our communication and timing met your expectations. It's always our goal to ensure a smooth experience for our customers! Best wishes, Team IMP & MAKER

Posted 5 months ago

IMP & MAKER is rated 4.9 based on 476 reviews