IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and sales were easy and quick! This company doesn't make cheap quality!”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled that service and sales were easy and quick, and that you’re happy with the quality. Kind regards, Team IMP & MAKER

Posted 5 months ago

“A wonderful hamper thank you but there were 2 broken eggs, I assume the hamper was delivered either last night or this morning(18 Dec) ( I haven't yet opened emails) and the £20 off next order voucher expired on30/11/25!!! Apart from this... a marvellous selection. Chris”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re glad you enjoyed the wonderful selection. We’re sorry two eggs arrived broken and that your voucher had expired. If you can email us with your order number, we’ll take a look into this for you :) Kind regards, Team IMP & MAKER

Posted 5 months ago

“This was a very easy process from ordering to delivery - very efficient and professional. Lovely items in hamper also.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled you found the process easy from ordering to delivery and that you enjoyed the hamper contents. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Quick and easy to order and a more unusual offering than the majority of hampers. Great that it isn’t necessary to buy (another!) wicker basket - just focus on interesting contents! Very fast and helpful response to a query - even though it was a weekend! Useful that chilled products are added separately with a cool pack such that these can be refrigerated and gifting could be delayed if necessary.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled you found the ordering quick and the offering unusual, and that our weekend response and separate chilled-pack arrangement were helpful. We appreciate your support and look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 5 months ago

“Gold standard”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you consider us a gold standard and that you’re happy with our hampers. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“The afternoon tea box is amazing and the quality! Thank you for spoiling us!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed the afternoon tea box and felt spoiled. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Easy order process and delivered in an impressive box.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found the order process easy and that the box impressed you. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Fresh , well packaged and excellent quality,5 stars from me.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found it fresh, well packaged and of excellent quality. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Excellent products”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found the products excellent and appreciate your support. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Great service, happy to order again”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We're thrilled you had great service and that you're happy to order again. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“We had a small delivery issue with these items but customer service was straight into resolving the problem! Super grateful! Thank you!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re glad we could resolve the delivery issue quickly and that you’re grateful. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Great !!!!!!!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you think we’re great and appreciate your support. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Bought this as a gift for my Sis, she was simply blown away. Thank you”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re delighted your gift for your sister was a hit and that she loved it. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“See comments above. Delighted we chose your company. We will be back!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re delighted you chose us and that you’re happy with our service. We look forward to welcoming you back soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Great service and lovely team”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed the service and found our team lovely. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“It was given as a Christmas present. When they received it they had a little peak and was very pleased with what they saw. They will open it completely on Christmas Day.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review! We’re delighted to hear they enjoyed their little peak! We hope they enjoy opening it on Christmas Day. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“I was impressed with how quickly my order was dispatched and totally blown away to receive a personal message of thanks for supporting Imp & Maker. Will not hesitate to use them again !”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled you were impressed with the dispatch speed and the personal thank-you message. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Wow! We have been lucky enough to be gifted one of your amazing Christmas hampers as a present and it is absolutely crammed with a wide selection of incredibly tasty Italian goodies! Now we know where to find you we’ll definitely be coming back for more! Grazie 🇮🇹”

Helpful Report

Posted 5 months ago

Thank you for your amazing review! We’re delighted to read you enjoyed your Christmas hamper and that it was packed with tasty Italian goodies. Grazie for your support and we look forward to gifting with you again soon! Have a wonderful Christmas. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Really love this company, they offer a great range of foody gifts, for delivery, to suit every pocket! This was our first order with Imp&maker, it was quick and easy and delivery was excellent, and very well received as a Christmas gift by our friends. If you're thinking about a tasty, well presented, gift for friends and family Imp&Maker definitely give the more well known companies a run for their money! Well done Imp&Maker, we'll be back!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you loved our foody gifts and that delivery was quick and well received. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

IMP & MAKER is rated 4.9 based on 548 reviews