IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product, well packed and quality ingredients. As a cheese and wine hamper though it might be nice to add a small jar of chuntey as well”

Helpful Report

Posted 5 months ago

Thank you for your review! We’re glad you enjoyed the product and packaging. Whilst we do have some hampers with chutney, we really appreciate your suggestion. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 5 months ago

“Imp & Maker were easy to order from and sent it to the address when I asked them to, the packing was excellent ice bags to keep the cheese fresh, the bottle of wine was also well packed 10 out of 10 from me. I ordered it in November so it was good they delivered in December at the date I asked them to.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found the ordering easy and that delivery was on time. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“very easy to use website and good communication, great range of produce in the hampers”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found the website easy to use, appreciated the communication, and enjoyed the range of produce in our hampers. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“GREAT selection of products that are delicious... FAB look and excellent delivery”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed our great selection of delicious products and that the delivery met your expectations. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“The company proves an excellent customer service and are extremely helpful. The hampers are top quality. I would highly recommend this company.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found our customer service excellent and the hampers top quality. We appreciate your recommendation and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“quality and luxury hampers - highly recommended”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed the quality and luxury hampers and appreciate your high recommendation. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“First class service and timely delivery....”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We're thrilled you experienced first class service and timely delivery. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Very professional and well organised... Our order was personally acknowledged by Sarah Louise (CEO and Founder), which was unexpected, but very much appreciated.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found us professional and well organised, and that Sarah Louise personally acknowledged your order, it’s wonderful to hear that meant a lot. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Beautiful products, beautifully presented.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you enjoyed our beautiful products and presentation. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Excellent service and great product. Easy to order and delivered on time.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you found the service excellent and the product met your expectations. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Superb gift.. ive bought over 10 hampers from Imp & Maker this year and every one has been spot on!! Thank you guys!!”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating, Adrian! We’re thrilled to hear that you’ve been happy with our hampers and that they’ve been spot on all year. We truly appreciate your loyalty and kind words. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Just what I wanted for a present ; to my entire satisfaction”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re delighted that the gift met your expectations and that you’re completely satisfied. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Easy website to get around. Loads of options to choose from. Box was well packaged and everything inside was packaged again. Very impressed indeed. Will definitely buy again”

Helpful Report

Posted 5 months ago

Thank you for your review! We’re thrilled you found the website easy to navigate, appreciated the options, and were IMPressed with the packaging. We appreciate your support and look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 5 months ago

“This was our first order with Imp&Maker. It was ordered as a Thank you gift - it arrived promptly the next day as promised and they were super helpful when I needed to double check the details. The recipient was very happy, loved the packaging and said the cheese was delicious. 😊”

Helpful Report

Posted 5 months ago

Thank you for your lovely review! We’re delighted the order arrived promptly and that you found our team helpful. So glad the recipient enjoyed the cheese and packaging. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Everything looks good, although I haven't looked through everything in the hamper. I noticed you had added what looks like an invoice, without any price, in the envelope containing the message. But if the envelope is intended for the recipient this is inappropriate. It's a good job I steamed it open to check.”

Helpful Report

Posted 5 months ago

Thank you for your review! We’re delighted to hear you’re happy with the hamper so far. We do only include product and delivery information inside the parcel, and never an invoice or payment information. Thank you for your feedback, we really appreciate your support and look forward to helping you gift again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Beautiful hampers, great customer service and fast delivery will definitely use again”

Helpful Report

Posted 5 months ago

Thank you for your lovely review! We’re delighted you loved the hampers, appreciated our customer service, and that the delivery was fast. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“The most incredible hampers, an option for every occasion. From speedy delivery to beautifully packaged hampers, this company is the place. I sent a get well hamper to a friend which was 'tea and cake'. From small thinking of you presents to larger hampers for grander gestures, I will be a returning customer. Imp and Maker have also done some Christmas gifts for the company I work for and they are also incredible.”

Helpful Report

Posted 5 months ago

Thank you for your glowing review! We’re thrilled that you loved our hampers, delivery, and packaging, and that you’ll be a returning customer. It’s wonderful to hear our Christmas gifts for your work were also incredible. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Great choice of hamper options for every budget and occasion. Excellent service with the ability to choose your delivery date.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled you loved the hamper options and the ability to choose your delivery date. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Great communication … beautifully presented”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled to hear you found our communication great and the presentation beautiful. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 5 months ago

“Wish I'd known about these guys sooner. Proved the perfect gift for a mate. This will prove the first purcahse of many. Keep up the great work, guys.”

Helpful Report

Posted 5 months ago

Thank you for your 5/5 rating! We’re thrilled this was the perfect gift and that you’ll be returning for more. We appreciate your kind words and look forward to gifting with you again soon. Warm regards, Team IMP & MAKER

Posted 5 months ago

IMP & MAKER is rated 4.9 based on 548 reviews