IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently I have ordered a selection of hampers to say thank you to friends who helped me move and as usual the products were very well received and enjoyed especially the cheese and cider!”

Helpful Report

Posted 4 months ago

Thank you, Hayley! We're so glad to hear that your friends enjoyed the hampers. It's wonderful to know your gifts brought a smile to their faces. What a thoughtful way to show your appreciation! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Delighted Wonderful gift”

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Posted 4 months ago

Thank you so much for your lovely feedback! We're thrilled to hear that you found the perfect gift. It's wonderful to know our products are bringing joy to others! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Birthday Gift for a friend who lives near Inverness, Highlands. Due to destination was advised to change soft cheese to a cheddar. Friend was impressed, wine very nice & enjoyed the cheese tried so far”

Helpful Report

Posted 4 months ago

Thank you, Julie! We're delighted to hear that your friend enjoyed the cheese and the wine. It's always great to know our products are making someone's birthday special! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“A very impressive brand”

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Posted 4 months ago

Thank you, Lesley. Your support means a lot to us! Warm regards, Team IMP & MAKER

Posted 4 months ago

“Great customer service! I submitted the wrong delivery address and sent an email, Marie from customer services followed up super quick and sorted it out on a Friday afternoon.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that Marie was able to assist you so quickly. Our team always strives to provide the best customer service possible. We truly appreciate your kind words! Warm regards, Team IMP & MAKER

Posted 4 months ago

“Excellent service and products”

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Posted 4 months ago

Thanks so much! We're really glad to hear you’re happy with both our service and products. We truly appreciate your support! Kind Regards Louise

Posted 4 months ago

“Fabulous choice and commumnication from Imp and Maker.”

Helpful Report

Posted 4 months ago

Thank you for your kind words! We're so pleased you were happy with the choice and communication. It's always our goal to make the experience as smooth and enjoyable as possible. We really appreciate your support!

Posted 4 months ago

“So pleased to have discovered Imp and Maker! Such an excellent range of choices, high quality, perfectly presented and delivered. We will return and highly recommend.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely message! We’re delighted to hear you enjoyed your experience with Imp & Maker. It’s wonderful to know that our range, quality, and presentation made such a great impression. We truly appreciate your recommendation and look forward to welcoming you back soon!

Posted 4 months ago

“First class service and produce. The hampers were exceptionally well received. Thank you”

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Posted 4 months ago

Thank you so much for your kind feedback! We're thrilled to hear that the hampers were so well received and that you were happy with the service and products. It was a pleasure putting them together for you, and we truly appreciate your support.

Posted 4 months ago

“Wonderfully packaged items with excuisite food and drinks included.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely feedback! We're delighted to hear you enjoyed the selection of food and drinks. We take great care in curating every hamper, so it’s wonderful to know it made a lasting impression.

Posted 4 months ago

“Have ordered several hampers now and always such a joy!”

Helpful Report

Posted 4 months ago

Dear Jess, Thank you for your lovely review and continued support! We hope to continue to deliver hampers filled with joy in future. Kindest regards - Marie team IMP & MAKER

Posted 4 months ago

“Fabulous service. It was a gift and ud got the wrong address. Phoned straight up and the lovely lady was extremely helpful and changed it, no problem at all. Excellent service”

Helpful Report

Posted 4 months ago

Thank you for your kind words Zoe! We're so glad we could help get your gift to the right place without any hassle. It’s great to hear our team made the process easy for you — we’ll be sure to pass on your lovely feedback. As a small, local business we really appreciate your support!

Posted 4 months ago

“Great fast service nothings a trouble”

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Posted 4 months ago

Thank you so much for your fantastic review, Elizabeth! We're thrilled to hear you experienced our quick service and that nothing was too much trouble. Your satisfaction means the world to us, and we can't wait to welcome you back soon! Warm regards, Team IMP & MAKER

Posted 4 months ago

“A superb service; great variety and price points.”

Helpful Report

Posted 4 months ago

Thank you for the wonderful feedback! We're so glad you enjoyed the variety and found our pricing to be just right. Providing great customer service is what we strive for, and it's fantastic to hear we delivered. Hope to see you again soon!

Posted 4 months ago

“Great service and really easy to use the website to order”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our website easy to use. We truly appreciate your support.

Posted 4 months ago

“A lovely hamper which was a gift for my brother who loved it, good quality products, well packaged. The delivery was troublesome but no fault of Imp & Maker, the customer service was superb in sorting the issue and making sure I had the hamper ready to take. This was late on Saturday and into Sunday so excellent service all round! Thanks!”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your brother loved the hamper and that you were pleased with the quality and presentation. We're sorry to hear about the delivery hiccup, but we're really glad our team could step in and get everything sorted for you in time. We truly appreciate your patience and are so pleased we could provide the support you needed—even over the weekend! Thanks again for choosing Imp & Maker.

Posted 4 months ago

“This was purchased for a brithday present, the recipient was delighted with the gift set. I would certainly recommend Imp & Maker as they were effiecient to deal with and delviered promptly!”

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Posted 4 months ago

Thank you so much for the lovely review, At IMP & MAKER we like to make gifting, straightforward, quick and enjoyable, So we are a happy that you picked our small but mighty team, we hope to help again in the future!

Posted 4 months ago

“Very happy with the delivery and the hamper itself. Bought as a gift and my stepdad was very impressed with it”

Helpful Report

Posted 4 months ago

Hi Katie, Thank you so much for your fantastic review! We're over the moon to hear that both the delivery and the hamper made such a great impression to your stepdad. It’s wonderful to know you chose our gift to celebrate a special moment, and we can’t thank you enough for your support. We look forward to taking care of your gifting needs again in the future! Warmest wishes, Team IMP & MAKER

Posted 4 months ago

“Wonderful hamper and wonderful service.”

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Posted 4 months ago

Hi Rachel, Thank you so much for your review! We're thrilled to hear that you loved the hamper and the service we provided. Your kind words truly mean a lot to us and motivate our team to keep delivering the best experiences. We can’t wait to see you again for your next order! Warm wishes, Team IMP & MAKER

Posted 4 months ago

“Very friendly and efficient staff, Ryan was exceptionally helpful on Sunday when I had a concern regarding the delivery address however, he dealt with it and confirmed everything speedily. I will definitely use Imp & Maker again in the future. Also excellent quality products were received 👌”

Helpful Report

Posted 4 months ago

Hi Linda, Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team, we will let Ryan know of your praise, he'll be thrilled! Your satisfaction is our top priority, and it’s fantastic to know you were pleased with the quality of our products. We can’t wait to serve you again in the future! Warm regards, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 5.0 based on 264 reviews