IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 612 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 14th July 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After doing plenty of research across different companies offering corporate gifts, IMP and Maker really stood out. Their professionalism is clear across the board. The website looks great, functions perfectly, and the hampers are beautifully presented with real care. It gave me that luxury feel I was aiming for. What impressed me even more was their concierge service. At one point, I wasn’t sure what to order for a client, so I decided to give them a call (in all honesty, I didn't expect the phone to be answered just based on my usual customer service experiences with companies across the board). A team member answered my call swiftly, heard me out, and connected me with Sarah, the owner, who took the time to understand my requirements and suggested a few gift options that tend to land really well based on her experience and my situation. I was genuinely impressed by that level of service. I’ve ordered from IMP and Maker several times now, and our clients absolutely love the welcome gifts. I would highly recommend them to anyone who wants to go the extra mile and leave a lasting impression.”

Helpful Report

Posted 3 months ago

Hi Alex, Thank you for taking the time to write such a wonderful review. We’re thrilled to hear IMP & MAKER stood out for you and that our concierge service made a difference. It’s wonderful that Sarah could tailor options to your needs and land well with your client. If there’s anything else you’d like or we can assist with a future order, please let us know. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 3 months ago

“Brilliant - it was over and above what we expected !”

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Posted 3 months ago

Hi Siobhan, Thank you for your lovely 5/5 review. We’re thrilled it was over and above what you expected! If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Having browsed through the usual hamper suppliers Imp and Maker was a great find for something rather more special than the rest and great value.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely 5/5 review. We’re thrilled you found IMP & MAKER to be a great find and great value. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Very easy site to shop, lovely options and an efficient process that would make me order again.”

Helpful Report

Posted 3 months ago

Hi Karrie, Thank you for your lovely 5/5 review. We’re thrilled you found the site easy, with lovely options and an efficient process, and that you’d order again. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Sent as a thank you gift to some friends who were thrilled with it. Think I should buy myself one!”

Helpful Report

Posted 3 months ago

Hi Edward, Thank you for your lovely 5/5 review. We’re thrilled the thank-you gift was well received and that you’re thinking of getting one for yourself. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“2nd time I've bought one as a gift which was recieved with delight both at the presentation and content. Definitely a go to for the future love them”

Helpful Report

Posted 3 months ago

Hi Diane, Thank you for your lovely 5/5 review. We’re thrilled the gifts were received with delight and that the presentation and content impressed. We’re glad IMP & MAKER is your go-to for the future. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Great website , lots of choice and high quality products . Thank you IMP & MAKER”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely 5/5 review. We’re thrilled you found the website great with lots of choice and high quality products. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Easy to use website. Great choice.”

Helpful Report

Posted 3 months ago

Hi Joanne, Thank you for your lovely 5/5 review. We’re glad you found the website easy to use and that you’re happy with the choice. If there’s anything else you’d like or we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“The Ultimate Italian Hamper was a retirement gift. The recipient said actually opened the hamper, and indeed tried quite a few of the offerings, I am even more grateful. It was a very welcome relief not to receive alcohol as I am not much of a drinker and clearly the majority of my clients, who have been kind enough to buy me a gift, think I am! The Ultimaye Italian Pantry Hamper was just what we were looking for - a quality hamper without alcohol. The recipient said '...we will definitely keep details of the hamper provider, as we did think it was top quality'. He also said, having received many bottles of drink what a relief it was to receive a gift that wasn't alcohol. Thank you so much - it was the perfect gift!”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review. We’re thrilled the Ultimate Italian Hamper was the right fit and that the recipient appreciated a non-alcohol gift. We’ll take your feedback on board for future improvements, and if there are any other non-alcohol options you’d like to see, we’d be happy to consider them. If there’s anything else you’d like to share or if we can assist with a future order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“As mentioned above black or white pudding would of been a more luxury finish”

Helpful Report

Posted 3 months ago

Hi Ann, Thank you for your feedback and for highlighting the option of black or white pudding as a more luxurious finish. We’ll take that on board for future improvements. If there’s anything else you’d like to share or if we can assist with a specific order, please let us know. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Having had a hamper given to us that we thoroughly enjoyed, we got one for a friends 70 birthday. Unfortunately through no fault of yours DPD delivered it a day late which spoilt it à bit.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your review, and for choosing to gift one of our hampers after enjoying one yourself, that really means a lot to us. We’re so sorry that the delivery arrived a day late with DPD, especially for such a special occasion. We completely understand how important timing is for moments like a 70th birthday, and we’re really sorry it took away from the experience. Thank you again for your support and for trusting us with your gift, we truly appreciate it and hope we can deliver a more seamless experience next time. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Excellent communication, unfortunately delivered one day late due to DPD.”

Helpful Report

Posted 3 months ago

Hi Pam, Thank you so much for your lovely review, we really appreciate it. We’re so pleased to hear you were happy with the communication. We’re very sorry again that your delivery arrived a day late due to DPD, we completely understand how important timing is, especially with gifts. We’re always working closely with our couriers to ensure everything arrives when it should. Thank you again for your support, and we hope to send something your way again soon. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Easy to use website and ease of otdering. Great communication & service not to mention quality products.”

Helpful Report

Posted 3 months ago

Hi Viv, Thank you so much for your wonderful review! We’re really glad to hear that you found our website easy to use, with great communication and quality products. If you need anything else in the future, we’re here to help. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Imp and maker are very professional and very helpful if you need any special requirements. Thank you again”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re really glad to hear you found us professional and helpful for your special requirements. If you need anything else in the future, we’re here to help. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Absolutely loved it! Great quality and fantastic customer service, thank you!”

Helpful Report

Posted 3 months ago

Hi Ewa, Thank you so much for your wonderful review! We’re thrilled you loved the product and our customer service. It means a lot to us that you took the time to share your feedback. We’re here for any future gifts you need. Kind regards, Team IMP & MAKER

Posted 3 months ago

“We highly recommend ultimate mother day's tea gift hamper. We have had a selection of Imp & Maker hampers. The quality of products is amazing, super tasty. Presentation is beautiful and customer services is outstanding.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you so much for your wonderful review! We’re thrilled you’re happy with our Imp & Maker hampers. It means a lot to us that you’d recommend us and that our customer service stood out. We’re here for any future gifts you need. Kind regards, Team IMP & MAKER

Posted 3 months ago

“Very classy hamper in every way, from the actual basket to the delicious contents. Extremely well thought out and planned. The extra touch was the pea shoot seeds with mini pot. An amazing gift!!”

IMP & MAKER 5 star review on 15th March 2026

Helpful Report

Posted 4 months ago

Hi Brenda, Thank you so much for your wonderful review! We’re thrilled to hear you loved the classy hamper, the contents, and the extra pea shoot seeds with the mini pot. It’s fantastic to know it made a special gift. We really appreciate you taking the time to share your feedback, and we’re here for any future gifts! Kind regards, Team IMP & MAKER

Posted 4 months ago

“Thank you so much to Sarah Louise and IMP&MAKER . For the amazing hampers delivered perfectly on time , and I’m certainly in the good bucks with my with and my mum :) They super pleased and impressed :)”

Helpful Report

Posted 4 months ago

Hi Dave, Thank you so much for your wonderful review! We’re thrilled to hear the hampers arrived on time and that you and your mum were pleased. We really appreciate you taking the time to share your feedback. We’re here whenever you need us again for another gift. Kind regards, Team IMP & MAKER

Posted 4 months ago

“I was delighted with the smooth purchase and excellent service. This was my first purchase and I will definitely be using them again in the future 😊”

Helpful Report

Posted 4 months ago

Hi Carolyn, Thank you so much for your wonderful review! We’re thrilled to hear you had a smooth purchase and excellent service, and that you’ll be returning in the future. We’re here whenever you need us again. Looking forward to helping with your next gift! Kind regards, Team IMP & MAKER

Posted 4 months ago

“IMP & MAKER hamper was of excellent quality and excellent value for money.”

Helpful Report

Posted 4 months ago

Hi Becky, Thank you so much for your wonderful review! We’re thrilled to hear you were pleased with the quality and value of the IMP & MAKER hamper. We really appreciate you taking the time to share your feedback and would love to assist with your next gift. Kind regards, Team IMP & MAKER

Posted 4 months ago

IMP & MAKER is rated 4.9 based on 612 reviews