IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 264 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for my Dad's 86th Birthday. He was very impressed witht the cheeses, and loved that there were grapes in it too! Thank you.”

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Posted 2 months ago

Dear Yve, We are glad your gift was well received - you can't go wrong with cheese and grapes (and maybe some wine to wash it down with) Happy to help if you need any assistance in the future

Posted 2 months ago

“I put in an order with 3 items, 2 to go to one address and 1 item to go to another. Correct items were delivered to the correct addresses and on time. They were absolutely delighted with their gifts and said the quality was excellent. Very happy with the service and quality. Thank you.”

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Posted 2 months ago

Dear Patricia, Thanks for the lovely review, At IMP & MAKER we understand that gifting needs to be efficient and we are happy that all of your hampers arrived correctly, we hope your kind gifts were well received and we are here to help with your next order.

Posted 2 months ago

“Ordered and delivered and the other half loved her anniversary present”

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Posted 2 months ago

“Wonderful service. I had to call as issue with the website. Lovely lady I spoke to who also added 10% discount to the order.”

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Posted 2 months ago

Hi Luke, We are so pleased we could help you out with your order, sorry the web gremlins got in the way but it seems our staff could help you out with an extra discount!

Posted 2 months ago

“easy website to use. no deliver issues at all”

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Posted 2 months ago

We are so pleased you website easy to use and your hamper was delivered quickly with no issues - that's exactly what we aim for, hassle free gifts for all!

Posted 2 months ago

“This hamper was a gift for my nephew. I wasn't sure how big the steak would be and was considering ordering two. Thank God I didn't as it is huge. My nephew told me that it was all good produce and they are looking forward to having it tonight. I was so impressed that I ordered 4 various other hampers as gifts and will be ordering another one soon.”

IMP & MAKER 5 star review on 19th September 2025

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Posted 2 months ago

Thank you so much for your wonderful review! We’re delighted to hear that the hamper was such a hit with your nephew and that the steak exceeded expectations. We source all our stock based on quality and our steaks are specifically picked for their size. It’s great to know that the quality of the produce was enjoyed and that you’ve already chosen more hampers as gifts. We truly appreciate your support and can’t wait to help you with your next order.

Posted 2 months ago

“Was a gift and recipient's delighted thankyou”

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Posted 2 months ago

Dear Carole, We are so pleased your lovely gift was well received, that's exactly what we aim for with our hampers!

Posted 2 months ago

“My brother was really pleased when he opened the hamper The selection of cheeses and lovely red wine made his day. Easy to order and prompt delivery”

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Posted 2 months ago

“Cheese, wine, and smiles — sounds like we did our job right 🧀🍷😏. Thrilled your brother enjoyed his hamper, and extra points to you for being the best gift-giver ever. Easy ordering and prompt delivery? We’ll take the compliment and run with it!”

Posted 2 months ago

“Amazing service and hamper received and loved by our friends. I will definitely use this company again, as the selection available for gifting hampers is far better than any other company I have found.”

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Posted 2 months ago

“We’re blushing! So glad your friends loved the hamper — we had a feeling it would be a hit. Thanks for choosing us (and for noticing our cheeky little selection 😉). Can’t wait to spoil you again soon!”

Posted 2 months ago

“A group of us ordered a selection of hampers to cheer a friend up who’s going through a tough time. The selection and customer service have been outstanding. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

Dear Lee, I am so pleased your hampers did the job of cheering up your friend, we had an amazing time putting them together with your unique instructions! What a lucky chap to have friends like you that care enough go to that effort - Marie , team IMP & MAKER

Posted 2 months ago

“Just wow! Beautiful hamper with carefully selected luxury products. I won’t be going anywhere else for hampers from now on. Much better than F&M!”

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Posted 2 months ago

not that we like to compare - but we think so too! but we are glad that we can help you out and will be here for your next order - thanks so much

Posted 2 months ago

“Amazing beer and great delivery”

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Posted 2 months ago

Thanks for the lovely feedback, We are delighted you loved the beer and it arrived as planned!

Posted 2 months ago

“I always buy these hampers for friends and family, throughout the year. The breakfast hamper always goes down well.”

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Posted 3 months ago

Thanks so much! We love hearing that our hampers are a hit with your friends and family. The breakfast hamper is definitely a favourite of ours too, glad it always goes down well! Regards Louise

Posted 3 months ago

“⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with my order from Imp and Maker. The quality of the contents is outstanding – everything feels carefully chosen and beautifully presented. It’s clear this is a family business that takes real pride in what they do, and it shines through in both the products and the service. The hamper was well worth the money and exceeded my expectations. I’ll definitely be ordering again and recommending to friends and family!”

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Posted 3 months ago

Thank you so much for your kind words! We’re absolutely delighted to hear that you enjoyed your hamper and that the care we put into selecting and presenting our products came through. As a small team, it really means a lot to know our passion is noticed and appreciated. We look forward to welcoming you back again soon, and we’re so grateful for your recommendations to friends and family! Kind Regards Louise

Posted 3 months ago

“The customer service is have received from this company is outstanding. The staff I have dealt with (about an issue that was my fault) have all been brilliant. Their products and delivery options are excellent. I would definitely recommend”

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Posted 3 months ago

Thank you so much for your kind words! 🌟 We’re delighted to hear you’ve had such a positive experience with our team — we always want to go the extra mile, no matter the situation. It’s wonderful to know you’re happy with our products and delivery too. Your recommendation means the world to us! 💛

Posted 3 months ago

“Fab products, presented beautifully.”

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Posted 3 months ago

“My friends in Surrey really enjoyed this hamper, thank you! They sent pics and let me know everything was fantastic. I'm in the US (ugh I know), but I really appreciate being able to purchase these for my friends in the UK, thank you very much! Will definitely purchase from here again and again...”

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Posted 3 months ago

Thank you so much for your kind words! 🌟 We’re delighted to hear your friends in Surrey enjoyed the hamper and that everything was just right. Even from across the pond, it means a lot that you chose us to help you celebrate and treat your loved ones. We truly appreciate your support and look forward to creating more hampers for you and your friends in the future! 💛

Posted 3 months ago

“This was my first experience with Imp & Maker but certainly not my last. Fantastic team and service with excellent products and great add on as requested.”

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Posted 3 months ago

Hi Jennifer, Thanks so much for your lovely review, we are glad our team could help you out and you received the hamper so you could enjoy the goodies, we hope to help you again soon!

Posted 3 months ago

“Brilliant exactly as expected very happy”

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Posted 3 months ago

We are so pleased you enjoyed your hamper, thanks for the lovely feedback!

Posted 3 months ago

“Sending someone a gift when you really want to send something special can be tricky. Not a problem with IMP and MAKER. Arrived on time, was big, full of great delicious goodies. And was really appreciated as a present.”

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Posted 3 months ago

Thank you for your wonderful review! We’re thrilled to hear that our gift was just what you were looking for and brought such joy to the recipient. It's always our goal to create special moments with our hampers. We appreciate your kind words and look forward to helping you with future gifts! Warm regards, Louise Team IMP & MAKER

Posted 3 months ago

IMP & MAKER is rated 5.0 based on 264 reviews