IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 612 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 14th July 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent hampers. Perfect gifts”

Helpful Report

Posted 2 months ago

Hi Marion, Thank you for your wonderful review. We’re thrilled to hear you find our hampers excellent and perfect gifts. We can’t wait to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Very easy ordering and delivery”

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Posted 2 months ago

Hi there, Thank you for your review! We’re glad to hear the ordering and delivery were easy for you. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great Customer Service, products are high quality and lovely produce inside”

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Posted 2 months ago

Hi Nigel, Thank you for your wonderful review. We’re thrilled you’re happy with our customer service and that you’re impressed by the quality and the produce inside. We can’t wait to gift with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“I absolutely love imp and maker as you can see by the amount of times I've used you. Never been let down, always had great feedback from recipients. Such an awesome change from all the run of the mill boring hampers out there.”

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Posted 2 months ago

Hi Annie, Thank you so much for your kind words. We’re thrilled you love IMP & MAKER and that you’ve had such a positive experience with us. It’s wonderful to hear our hampers feel special and stand out from the rest. We really appreciate your support and can’t wait to craft more gifts you’ll enjoy as much as the recipients do. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Absolutely lovely hamper and my brother in law was very happy with it. Unusual and great ingredients. Will buy again.”

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Posted 2 months ago

Hi Jennifer, Thank you for your kind words. We’re glad you loved the hamper and that your brother-in-law was happy with it. Great to hear you enjoyed the unusual ingredients, and we look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excellent”

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Posted 2 months ago

Hi Jessica, Thank you for your kind words. We’re glad you had an excellent experience with IMP & MAKER. We look forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Amazing hamper, quick delivery. Thank you.”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for your kind words. We’re glad you enjoyed the hamper and that the delivery was quick. Looking forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Hi my initial order, containing fresh produce, was delivered late. However Imp & Maker were very quick to rearrange another gift for my friend and happy to report it was received on time with all new fresh food. Thanks for sort it all out”

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Posted 2 months ago

Hi Andrew, Thank you for your kind words. We’re glad we could sort it out and that the replacement gift arrived on time with fresh food. We look forward to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“A great client portal makes everything run smoothly, with deliveries arriving on time and always well packed.”

Helpful Report

Posted 2 months ago

Hi Sue, Thank you for your kind words. We’re glad our client portal helps everything run smoothly and that deliveries arrive on time and well packed. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excently service. Ordered on line but made a mistake with date so phoned Imp and Maker and the changed the date with no fuss.”

Helpful Report

Posted 2 months ago

Hi Vicky, Thank you for your kind words. We’re glad we could adjust the date without any fuss. Kind regards, Team IMP & MAKER

Posted 2 months ago

“We brought this Hamper as a Thank You gift. It was very well received and they loved it. It was delivered on time (exactly when we wanted it to be), was packaged beautifully and the contents were very indulgent. We will definitely use Imp&Maker again. 5 STARS.”

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you so much for your wonderful review. We’re thrilled to hear the hamper was well received, delivered on time, beautifully packaged, and indulgent. We’re grateful for your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Just the most exceptional customer service I’ve ever received.”

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Posted 2 months ago

Hi Selene, Thank you so much for your wonderful review. We’re thrilled to hear you felt the exceptional care from our team, and we’re grateful for your kind words. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great products and packed really well”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you so much for your kind words. We’re really glad to hear you’re happy with the products and that they were packed well. We appreciate you choosing IMP & MAKER and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“The breakfast hamper was delivered on the date and the time we were told and the contents were packaged really well. All items were fresh plentiful and our son was abolutely delighted with his gift. We would definately recommend this company and will almost certainly be using again. Thank you!”

Helpful Report

Posted 2 months ago

Hi Tracy, Thank you so much for your wonderful review. We’re thrilled to hear the breakfast hamper arrived on time, was well packaged, and that your son was delighted with the gift. It’s fantastic to know you’d recommend us and that you’d consider using IMP & MAKER again. We’re grateful for your kind words and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

“IMP & MAKER is the kind of company that reminds you how good food gifting can be when it’s done with real care and intention. From the outset, there’s a clear focus on quality over gimmicks and everything feels thoughtfully sourced, properly curated, and genuinely worth enjoying rather than just unboxing. What stands out most is their commitment to British produce and traditional makers. You can tell they’ve put real effort into partnering with skilled producers, not just for the sake of provenance, but because the products themselves are exceptional. It gives their hampers a sense of authenticity that’s often missing in more mass-market offerings. There’s also a strong understanding of balance and experience. IMP & MAKER don’t just throw premium items into a box, they build hampers that work. Flavours complement each other, textures contrast in the right ways, and everything arrives feeling cohesive, as though it’s been designed for an actual occasion rather than just display. Presentation and delivery are equally impressive. The packaging feels refined without being overcomplicated, and the freshness of the contents reflects careful handling and attention to detail. It’s clear they take pride in the entire journey, from assembly to arrival. Perhaps most importantly, the brand strikes a rare balance between luxury and approachability. Their hampers feel special enough to gift for meaningful moments, yet relaxed enough to enjoy without ceremony. Overall, IMP & MAKER come across as a company that truly understands the art of good food. Where it comes from, how it should taste, and how it should be shared. It’s not just about selling hampers; it’s about delivering a memorable, delicious experience.”

Helpful Report

Posted 2 months ago

Hi Chantelle, This means a huge amount to us, thank you for taking the time to write something so thoughtful. At IMP & MAKER, we’ve always believed that gifting should feel personal, not performative, so it’s incredibly rewarding to hear that the care behind our sourcing, our producers, and our curation comes through so clearly. We work closely with our makers because, quite simply, the quality speaks for itself, and we’re glad that sense of authenticity is something you can taste as well as see. We’re also really pleased you picked up on the way our hampers are built as experiences rather than collections of products. Getting that balance right, flavour, texture, and occasion, is something we spend a lot of time obsessing over, so your words feel like a real reflection of that intention. And finally, thank you for recognising the balance we aim for between considered luxury and ease. We want our gifts to feel special without ever feeling fussy, something that can elevate a moment, not complicate it. We’ll be sharing this with the whole team and our makers too. Feedback like this is exactly why we do what we do. We're looking forward to gifting with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Fabulous hamper bought as a birthday gift. Recipient over the moon and enjoyed it so much. Will definitely buy again in the not to distant future. Great packaging and next day delivery excellent.”

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Posted 2 months ago

Hi Susan, Thank you so much for your wonderful 5/5 review. We’re really glad to hear the hamper was fabulous, the recipient loved it, and that you were pleased with the packaging and next day delivery. We’d be delighted to assist again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Fabulous hampers!”

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Posted 2 months ago

Hi Sally, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you found the hampers fabulous. We’d be delighted to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Excellent selection and presentation they loved it!!”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the excellent selection and presentation. We’d be delighted to gift with you again soon! Kind regards, Team IMP & MAKER

Posted 2 months ago

“Not value for money”

Helpful Report

Posted 2 months ago

Hi there, We’re really sorry to hear you feel your order wasn't value for money. Our founder will personally contact you regarding your gift as this one always gets 5 stars. We would like to understand your issues in more detail, so we can ensure you're happy. Kind regards, Team IMP & MAKER

Posted 2 months ago

“Great quality contents. Presented beautifully. Perfect gift.”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you so much for your wonderful 5/5 review. We’re really glad to hear you loved the great quality contents, presented beautifully, and that it makes a perfect gift. We’d be delighted to have you shop with us again soon. Kind regards, Team IMP & MAKER

Posted 2 months ago

IMP & MAKER is rated 4.9 based on 612 reviews