“Our office has ordered toner from this company on numerous occasions and have always been satisfied with our purchases. We had one toner leave black spots on our paper, we called customer service and a new toner was promptly shipped out, no questions asked. Highly recommend their products.”
“Honestly, I have not been able to fully judge the toner cartridge life fully yet. Not much use during the holidays. Earlier cartridges (HP78) proved very short-lived. Thus far my rating of your product is based on the solid performance assurances from your Customer Service lady. She patiently listened to my grievances about the product from elsewhere and recommended that I use your product. She seemed to understand the technical flaws and sold me the pieces to alleviate the problem. We will see. Thank you.”