“I have ordered twice from your company and each time I asked for expedited shipping. Both times they came really late. I followed up by calling and was basically told that there is no guarantee on delivery. So I told them that your company is advertising fraud. So basically no matter what type shipping the customer chooses they won't honor it. Basically it gets there when it gets there. I was refunded my money for shipping but the fact that your company states different shipping choice and none of them matter is fraudulent. I left a poor review for this and I'm going to also contact a few more places like BBB. It's a shame because your products are very competitive or maybe that's why you don't care about the customer getting their product when they are supposed to.”
Dear Carlos,
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the delays in shipping and the frustration it has caused. We understand how important timely delivery is, and it’s disappointing to learn that we fell short in this regard.
Your feedback about our shipping guarantees is taken seriously, and we are always looking for ways to improve our service. While we strive to provide a seamless shopping experience, we acknowledge the issues you've encountered and appreciate you bringing them to our attention.
If there's anything further we can do to assist you, please don’t hesitate to reach out. We hope to have the opportunity to restore your confidence in our products and service.
Warm regards,
Intense Oud.
“So many fragrances reviewers saying it smelled like clive Christian town and country and honestly I have to say they have never smelled or owned the fragrance. Because this smells a 100 percent like a hybrid of br540 with orto parisi megamere! It's a pleasant fragrance to wear and has very good longevity and decent projection. But just know it's not town and country or anything new”
