“Hello my name is Stephanie I thought my purchase with you guys was the fragrance Ajayeb Dub Dubaiai Portrait EDP BUT you send Me EAU DE PARFUM NATURAL SPRAY.That’s was not you was promoting you was promoting Portrait EDP FRUITY FRAGRANCE
So I returned your perfume and I want my money back please
Thank You
Mrs. Stephanie Hester-Allen”
Dear Stephanie,
Thank you for taking the time to share your experience with us. We sincerely apologize for the mix-up regarding your order and the disappointment it caused. We understand how important it is to receive the exact product you expected, and we’re sorry to hear that we fell short in this instance.
Your feedback is crucial as we strive to provide clear and accurate information about our products. We appreciate your patience during the return process, and we hope you will consider giving us another chance in the future.
Warm regards,
Intense Oud.
