We saw your message and we wanted to reach out and help.
Sorry to hear that you haven't received your pH ENERGIZE Shower Filter yet. I checked the tracking info of the package and saw that it is held at your local post office since November 8.
Please send us back a message in email@example.com and we'll provide you with further shipping info of your order.
Posted 1 month ago
“i have fibromyalgia and using this filter allows the shower water to be soft and doesn't hurt when it hits skin.”
“Without it the shower discolored my wife's hair, butter in our French butter dish turned green, and our tropical fish died. So, it's great.
I just wish the web site were better. Fortunately, nice people help on the phone.”
“I had purchased two of these. The first one worked for two weeks, then the water flow became drizles. I had called support about the filter (maybe it was a defect) was told the send an e-mail (had included photos) after taking steps to soak shake and clean the filter but, had never heard back. I had sent an email on june 5th. It's now the 24th. I bought several shower filter kits over the last three years and thought invigorated water was the last stop (even though the inside chrome paint is chipping / eroding away), but because of the lack of support, and this issue; This may be the beginning of the end. It least the second filter has been working greatly. Knock on wood. The two stars is for the fact I had to switch filters way before the suggested replacement time.”
We saw your message and we wanted to reach out.
We're sorry to hear that our troubleshooting suggestions did not help with one of your PH005 filters.
We hope you will send us back a message in firstname.lastname@example.org and provide us with your shipping information where we can forward a new PH005 filter to.
We look forward to hearing back and helping right away.
Posted 6 months ago
“Great for softer hair and just a better feel in the shower.”