We saw your message and we wanted to reach out.
Our apologies about your order not being received.
We checked the tracking info of your package and it was marked as delivered by the carrier on September 3rd.
We suggest checking the area where the package was said to be left at, or please contact your local post office and request for further delivery information.
Sorry, this is something we have no control of. We only rely on the information or scans available in the carriers' website.
Please send us back a message in firstname.lastname@example.org if we can help in any other way.
We saw your message and we wanted to reach out!
Your order was returned to our warehouse by the carrier due to insufficient address.
We have re-shipped your order of the PH001 (3pk) filters and according to its tracking info, it is estimated for delivery on August 4.
Hope this helps!
Please send us a message in email@example.com and we'll be glad to assist further.
Posted 1 month ago
“Consistently perfect customer service and product. From the start I sought out to find the best alkaline water system - and I did. Thank you for caring about the World by making water better.”
“I am giving you a VERY POOR rating. I love your product. I placed an order on 6/2/2020 and it is now 7/2/2020 and I haven’t received your product. My credit card has already been charged. I need a refund ASAP. The order number is #1W15516. You even generated an automated email on 6/9/2020 asking me how I liked the product! Amazon has inventory now and actually can deliver to me by tomorrow.
“It does its job. I tested the water alkalinity with pH strips - it's at pH 8.0. The filtered water has a good, sweet taste, as the water from a natural spring. The water in the tank is crystal clear, no calcium deposits on the tank like you see from hard water. After drinking the filtered water for about 6 months, now I don't like the taste of delivered water (Arrowhead) at my workplace...I'm carrying a jug of water with me to have during work hours. So, yeah, I totally enjoy my filtered water.”