Hi Vijayalaxmi,
Our apologies for the issue encountered with the PH001 filter.
Please check your email inbox for the shipping details of the filter we forwarded to you as replacement.
We hope that you'll continue to love the water!
Please send us back a message in support@invigoratedwater.com if we can help in any other way.
Kindly,
Pam
Invigorated Water
“I'm so not impressed. I ordered on 10-13-20 and it was going to be here on 11-12-20 and it's still not here on 11-15-20.
I love the filter but really? over a month and coming from Amazon? Oh well.......”
Hi Sandy,
We saw your message and we wanted to reach out.
Our apologies for the delay.
We ship from Amazon warehouses and they are overwhelmed due to Covid.
We worked with them daily to get our stocks checked in to our account and your order was shipped out as soon as the filters became available.
Rest assured that we are doing the best we can to get ourders to our customer the soonest time possible.
Please send us a message in support@invigoratedwater.com for questions or other concerns and we'll be glad to help.
Kindly,
Pam
Invigorated Water
“Got it for my girlfriend for our anniversary. She loved the convenience, clarity of the water and how efficient it was in saving her money on water each week. Definitely want one for myself!”
