Hi Ashleigh,
We saw your message and we wanted to reach out and help.
I checked your order details and you ordered for the PH001 (1pk)-blue filter.
I am sorry if there was any confusion when the order for the PH001 filter was placed.
No worries! The PH001 blue variant contains the same filter ingredients and has the same filtration capabilities as the white filter, the only difference is its color!
I hope this has helped and please reach out back to us at support@invigorated.com if we can further assist you!
Kindly,
Pam
Invigorated Water
“I ordered a countertop filter almost two weeks ago and received an email that it had been delivered. I haven’t received the filter and customer service has been no help.”
