“I am amazed with the filters and how much better and smoother the water tastes. Will never go back to drinking plain old filtered water from my tap. Glad I got the water bottle, so I can take it along and always have clean, delicious water!”
“My PH002 has a bad chemical taste. Is there something wrong with it
Please let me know. Other people whom I’ve spoken too are having the same problem.”
Hi Elizabeth,
We saw your message and we wanted to reach out and help.
Sorry to hear about an issue with the PH002 filter.
Please send us back a message at support@invigoratedwater.com and we'll provide you
with troubleshooting suggestions and assist until the issue is solved.
We look forward to hearing back!
Kindly,
Pam
Invigorated Water
“I haven’t received anything, apparently my product got lost. I have been told to do the claimed or refund with a link provided and the orders numbers provided don’t work. Apparently you don’t seem to be responsible for the package because despite the numerous emails with bogus numbers you cannot offer an apology and send me my product. I already left a review, which doesn’t appear on your website because you seem to hide it too. You provide a phone number that no one never picks it up or return phone call with a message. I am giving you this week to get my product or my refund before taking further steps. I dislike dishonesty with businesses. Mrs. Wurts”
“Makes the water taste terrible. I have used the PH002 filter with success for a while now. I decided to add the PH002 an the water tastes terrible now! I’ll stick with just the PH001!”
Hello Heather,
We saw your message and we wanted to reach out and help!
Sorry to hear that you find the water filtered with the PH002 filter having an off taste!
Adding the PH002 increases filtration time and as such, water is in contact with the filter ingredients longer which may cause it to have a stronger alkaline taste. Please try giving the PH002 another soak before attaching it back to the PH002 as this can help with the issue.
Please send us back a message in support@invigoratedwater.com if we can further assist you.
We would love to have you loving the water!
Kindly,
Pam
Invigorated Water
“I’m desperate to keep all toxins out of my system due to a systemic mold infection. I’ve used multiple filters, but this one is the very best! The water tastes amazing! Thank you for a great product! I highly recommend!”
“Does not work properly with my PH001 filters for my PhRECHARGE 3F reservoir. The first filter makes contact with the water spiket in the reservoir and causes the filter to pop out causing a link of unfiltered water into my water supply. Although advertised its compatible, it is not, the design is flawed and needs to be corrected.
I am happy though with my PH001 filters, they work great!”
Hi Joshua,
We saw your message and we wanted to reach out and help.
Sorry to hear about the issue with your RECHARGE unit and PH002 filters.
We have found that if you angle the reservoir into the unit so that the filter touches the side of the gasket, then push down on the reservoir, everything should fit great.
We hope this helps!
Please send us back a message in support@invigoratedwater.com if we can further assist with the issue and we'll gladly help.
Kindly,
Pam
Invigorated Water
Hello Sei,
We saw your message and we wanted to reach out and help.
We're sorry to hear that you find the water having an off taste when the PH002 UF Membrane filter is attached.
The PH002 increases the filtration time of water, as such, the filter minerals are in contact with water longer which may be giving a stronger alkaline taste.
Please send us back a message in support@invigoratedwater.com and we'll be glad to assist more.
Kindly,
Pam
Invigorated Water
