“My Order was delivered within a week. Easy assembly, quick set up. My water goes in smelling of chlorine and comes out clean and delicious. I am very happy with the ph Recharge 1F Countertop, not only is it convenient, but it saves me from buying bottled water.”
“Assembly was not difficult, but leaky. Many times I have to rotate the dispenser handle slightly to prevent leaking onto my wood floors. Have adjusted and readjusted many times to try to get it just right but we have to resort to a plastic cup below. A bit tacky for me but I want the benefits of the water.”
Hello Jay,
We saw your message and we wanted to reach out and help.
We are sorry to hear of the spigot leaking issues!
If you could, we have found it helpful to empty out the RECHARGE, take the spigot apart, make sure all the pieces are completely clean and dry, and then reassemble.
You should see two gaskets. One goes on each side of the clear plastic body. Please make sure the nut is fully tightened down.
I am hoping you might also give this a try if you have not already.
1) Simply tightening the two pieces of the spigot might help.
2) Fully unscrew the two pieces and make sure that the gasket is seated firmly all the way around.
We can also provide you with photos as reference.
Please send us a message in support@invigoratedliving.com and we'll be happy to forward to you the pictures to further help. If our troubleshooting suggestions did not work, let us know and we'll send you a replacement spigot
Kindly,
Pam
Invigorated Living
