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Susanna Reviews

4.8 Rating 4 Reviews
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About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

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Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

Villa Suzanna is a beautiful and peaceful place. The chef’s food was excellent, and overall the stay was enjoyable. However, a few things could be improved: cleaning wasn’t deep,mosquito nets had dead bugs and should be cleaned daily. The laundry service was unclear (on request or automatic), and the groceries we ordered only lasted a day, requiring constant reordering. Also, the chef isn’t available on weekends, so plan accordingly. There is beach access, but it’s about a 10-minute hike on a rocky, muddy trail,so wear good shoes.
Helpful Report
Posted 1 month ago
Dear Christelle, Thank you for sharing your detailed feedback about your stay at Villa Suzanna—we truly appreciate you taking the time to highlight both the positives and areas for improvement. We’re delighted to hear that you found the villa beautiful and peaceful, and that you enjoyed the chef’s excellent cooking! It’s wonderful that your overall experience was enjoyable. At the same time, we sincerely appreciate your constructive notes about the cleaning, mosquito nets, laundry service, and grocery provisions. This level of detail is incredibly helpful for us to improve, and we’ll address these points directly with the villa team to ensure clearer communication and higher standards for future guests. We’ve also noted your feedback about the chef’s weekend availability—thank you for mentioning this so others can plan accordingly. The beach access details are especially helpful for future visitors, and we’ll be sure to highlight the trail conditions in our property descriptions to set proper expectations. It was a pleasure hosting you, and we hope to welcome you back for an even smoother stay in the future! Please don’t hesitate to reach out if we can assist with any future travels. Warm regards, The Isle Blue Team
Posted 1 month ago
The Susanna was a magnificent villa. The hospitality from the staff was better than any place we have stayed at before. If you are looking for a relaxing vacation, book the Susanna!
Helpful Report
Posted 2 years ago
Villa Susanna was beautiful and everything we expected. The staff was superior and very accommodative. We would highly recommend Villa Susanna if you plan to visit St. Lucia.
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Posted 3 years ago
This property was unreal. To think it was just in a possible top option now baffles me. It's the only option. This place could rent easily for twice as much. Words cannot describe...and I'm pretty picky with high standards. It was like having our own mini-resort. There cannot even be a close 2nd to this property.
Helpful Report
Posted 6 years ago