Cherry Red Reviews

4 Rating 2 Reviews

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

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Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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“The villa was lovely and a great location. However, the daily housekeeper was a bit much. She was intrusive and not very friendly. The villa has a pool and we had planned on spending some time at the pool on certain days, but having Michele there made it uncomfortable. She even asked one of my friends to lift her feet so Michelle could sweep under her instead of waiting until we were no longer in that room. She also scolded us for bringing sand into the villa. It's an island with lots of beaches, hard not to bring in some sand. Also, we were never shown the spicket in the front of the house. I have had better housekeeping services on a carnival cruise, where they inquire of your itinerary for the day and clean around your schedule. Not inconveniencing the guests.”

Helpful Report

Posted 2 months ago

Dear Trish, Thank you for your feedback and for sharing your experience. We're glad to hear you enjoyed the villa and its location. We truly appreciate your honest comments regarding the housekeeping, and we’re sorry to hear it affected your comfort. Please know we take this seriously and will address it with the partner to ensure a more thoughtful and guest-centered approach moving forward. We hope to have the opportunity to welcome you back for a more seamless and relaxing stay. Warm regards, The Isle Blue Team

Posted 2 months ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago