Aya Niseko Reviews

4.4 Rating 25 Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

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Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

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“It was perfect.”

Helpful Report

Posted 5 years ago

“Good location, nice clean n comfortable rooms”

Helpful Report

Posted 5 years ago

“great hotel, 2 bedroom a bit small and no drying capabilities for ski gear. restaurant not good and not friendly.”

Helpful Report

Posted 5 years ago

“For a place that is so raved for, unfortunately it fell short of some expectations. Whilst the location and view are awesome, it is rather inconvenient to walk to the restaurants. Also, minor details were missed out. E.g, toaster was missing as well as pots and pans for cooking. Overall, pleasant but not great.”

Helpful Report

Posted 6 years ago

Thank you very much for your feedback and we are sorry to hear that Aya was not quite the right fit for your family. Since it is located right in the centre of Hirafu Village within a few moment's walk of its best dining options, Aya is recommended for guests who are looking to explore the variety of restaurants Hirafu has to offer. As you say it does not offer in-house dining so I hope we will have the opportunity next time you visit Niseko to recommend accommodation which meets this criteria and has all of the facilities you are looking for.

Posted 6 years ago

“Beautiful spacious rooms and top location. Let down by the weird set-up for housekeeping (only cleaning certain things on certain days - only wipe the kitchen bench every third day!) and disorganised concierge. Expect better at the exorbitant price. Restaurant food very good but lacking in ambience so not appealing. Staff friendly and helpful but not polished.”

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Posted 6 years ago

“Ideal location, We had an excellent view of the mountain. The Ski valet was easy. I thought the restaurant & Bar could be improved. Lacked a bit of atmosphere - felt more like a bistro rather than what I would expect in a hotel of AYA's quality”

Helpful Report

Posted 6 years ago

“Excellent Hotel with valet and easy access to the Family lift Fantastic Onsen and food”