“Followed the instructions on the package but when I pressed the tube the filler came out of the bottom (faulty tube?) all over me and the floor. Cut it open, used what I needed & threw the rest away. Shame because the filler set really hard”
Dear Alan,
Thank you for your review. We're truly sorry to hear about your experience with the Tetrion filler. It’s frustrating when products don’t perform as expected, and we understand the inconvenience of the tube malfunctioning.
We appreciate your feedback regarding the quality, and we’ll certainly look into this to prevent similar issues in the future. Your insights are invaluable to us.
If there’s anything we can do to assist you further, please feel free to reach out. We’re here to help.
Best regards,
JDS DIY Customer Care Team