“Hi I’ve used this after spending 4 days sanding and painting and it’s took all my paint off like it’s paint remover . Smalls like paint remover aswell. Hundreds of pounds in damage”
Dear Paul,
Thank you for your feedback regarding the Rustins Metal Lacquer. We are truly sorry to hear about your experience and the damage caused to your project. This is not the standard we aim for, and we appreciate you bringing it to our attention.
We understand how frustrating it can be after putting significant effort into your work, only to face such issues. Your concerns are important to us, and we would like to investigate this matter further. Please reach out to our customer care team so we can discuss your experience in more detail and explore a resolution.
Thank you for your understanding, and we are committed to making this right.
Best regards,
JDS DIY Customer Care Team
