“The bar size was bigger than I thought! It's close to a flapjack but with less oats. Normally I'm weary about salted caramel flavoured things, as it's usually too much or too little salt and it ruins it. This bar gets the balance right.”
Hi Gabriella!
Thanks a lot for leaving your reviews and feedback.
We were sorry to learn about the items you tried and did not like or noted you would have to get used to.
Some of our products will have an acquired taste and everything is subjective when it comes to the experiences with our products, so I am happy we are offering a 30-day money-back guarantee in these cases as well.
For the options in that, we would like to invite you to check in with the customer care team through either a Live Chat you can open from the website or an email to love@jimmyjoy.com. We would like to hear which items in the order you consider the money-back guarantee would apply to, and we will gladly sort that for you then.
Thanks for trying and letting us know about your experience.
(I will copy this response in the other reviews you left)
<3
