Hi Lucas!
Thanks for leaving the review on the items you tried, sorry to see it got to 3 out of 5 stars only.
We do offer a 30-day money-back guarantee for anything you try and do not like.
We hope you have reached out to our customer care team for the options within our 30-day money-back guarantee? If not, please be invited to do so through a Live Chat on the website or by emailing us at love@jimmyjoy.com.
Thanks for giving it a shot <3
Hi there,
Thank you for your feedback. We noticed that you gave us a 3-star review but didn’t leave any comments. We’re sorry to hear that your experience didn’t meet your expectations.
Could you please let us know what went wrong or how we can improve? Your feedback is important to us and helps us make our products and services better for everyone.
Thank you for your time.
Hi there,
Thank you for your review of our caramel bars. We're sorry to see that you rated it only 3 stars.
We'd love to hear more about what you thought of it and how we can improve. Your feedback is incredibly valuable to us, and we're always looking for ways to make our products better.
Looking forward to hearing from you!