“Storleken på pastan gör att alla kryddor och andra ingredienser samlas i botten av påsen. Spelar ingen roll hur du skakar och försöker blanda det blir svårdoserat.”
Hi Diederik!
Nothing you should be sorry about, we thank you for the honest feedback and for giving it a shot of course.
With the Plenny Pots, the preparation is key, for that reason we also put that on the bags.
The super fine stuff, that holds all flavour, goes to the bottom in those bags and that makes you need to shake the bag thoroughly before scooping from the bottom upwards to get the best mix of ingredients that way.
If you have not tried that yet, please do and let us know how it worked out through a contact with our customer care team so we can look into options for you if it turns out to not be to your liking.
You can reach us by replying to this message, a Live Chat from our website or by emailing love@jimmyjoy.com.
Thanks for trying <3
“Cannot live without this anymore. Lost 7kg in 2 months. Be aware that the body digestion has to adapt to vegan protein if you come from a heavy meaty diet. Taste is 10/10 for what it is. Just dont compare it to restaurant level food and you will be fine.”
Hi A.T.J.
Thanks for leaving your feedback here first of all, sorry for the late reply to it.
I see, in the meantime, that we have been in touch and sorted out the refund for you for the item from within our 30-day money-back guarantee. So, I assume no further follow up is needed on that.
Thanks for giving it a shot, you know where to find us if anything is needed still or later on.
<3
Hi Dean,
Thank you for your review of the Plenny Pot Creamy Cajun Pasta. We're sorry to hear that you found the taste unsatisfactory. Your feedback is very important to us and helps guide our improvements.
If you'd like to explore a refund under our 30-day money-back guarantee, please feel free to contact us at love@jimmyjoy.com.
Thank you for sharing your thoughts!
❤️
