Hi Peter,
Thanks first of all for posting your reviews here, any feedback is welcome.
We were, however, sorry to see that apparently nothing you tried was to your expectations, sorry about that.
But of course you will not lose out your money on that, we have a 30-day money back guarantee that you are free to make use of. If you wish to, you can reach out to the customer care team through the Live Chat on the website or love@jimmyjoy.com for assistance with that.
<3
Hi David,
We're sorry to see the Plenny Pot XL got a 1-star review from you and we would love to hear more about it from you and look into the options of the 30-day money-back guarantee for you.
Please feel free to reach out via Live Chat on the website or at love@jimmyjoy.com.
<3
“Reasonable price. Creamy. Spicy. Tasty.
What more do you want?
Before opening the package, turn it around and shake hard unless you want the first scoops to only be noodles thou.”