Hi Rimvydas,
Sorry to hear it was not to your liking.
Please check in with the customer care team for the options in our refund policy.
You can reach us through love@jimmyjoy.com or by opening up a live chat on the website.
Thanks! <3
“I chose it for the extra protein intake but will go back to the regular shake once this package is over. I’m not hungry for hours after I drink it, but there’s something in the taste that made it not my favorite. I pumped it up with oat milk, cocoa powder, but it still didn’t get a piece of my heart.”
Thank you for sharing your experience with us. We're glad to hear that you found the Plenny Shake Active to be satisfying in terms of its ability to keep you feeling full for longer periods of time due to its higher protein content.
However, we're sorry to hear that you didn't quite love the taste as much as you had hoped. Taste preferences can vary greatly from person to person, and we understand that our products may not be a perfect fit for everyone. We appreciate your feedback and will certainly take it into consideration as we continue to improve and develop our products.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
