Hi there,
Thank you for your feedback on the Plenny Shake Active Vanilla. We're sorry to hear that the taste didn't suit your preference compared to other options. We develop our products carefully and strive to create flavors that appeal to a wide range of tastes.
If you're open to trying other flavors or want to claim a refund under our 30-day money back guarantee, feel free to reach out at love@jimmyjoy.com
With love ❤️
“Enthält leider Sojamehl, welche Isoflavone (Phytoöstrogene) enthalten, was mir zuvor nicht aufgefallen ist. Ich finde dass Sojamehl in einem solchen Prdukt nichts zu suchen hat und werde das Pulver leider entsorgen.”
Hi Klaus,
Sorry to see this review and the reason you threw out the bag, but thanks for giving it a shot.
As you shared the order number, it allowed me to refund you for the bag from within our 30-day money-back guarantee, you will have that back shortly.
Not assuming you will order again as the soy protein has a prominent place in our assortment, but if ever, anything, you are welcome to reach out directly to our customer care team through a Live Chat you can open from www.jimmyjoy.com or an email to love@jimmyjoy.com.
Have a good one!
<3
Hi!
I have replied to the other review with more detail. Please let us know when you have tried the Vanilla Shake as well if you did not like it so we can check the options within our money-back policy for you.
Thanks for trying! <3
“Perfect! The perfect solution for a nutrient rich meal, fast, good taste and super healthy. I like it a lot because it gives me the energie i need for doing my sports.”
“Plenny Shake Active is a new item for me, but I can say they nailed it
It's smoother and creamy without any granulosity at end of shaking
I use a blender, and you can decide how much (or less) dense you like it.
It's just perfect for breakfast. A sweet Vanilla cream with finally the right amount of protein.
I will keep the Plenny Shake for Lunch.
NOTE: they simply need to change the packaging asap. Once open it's impossible to have it closed without a couple of clothespins.
While packaging has a closing mechanism, it simply does not work.”
“What the shake does well...
It can stave off hunger for 4 hours easy, doesn't cause diarrhea, you don't feel tired or weak.
What the shake does poorly...
Doesn't seem to matter what you do, its like drinking sand water. Taste is horrible, even if you add Monk Fruit to sweetener, and Vanilla extract that taste is tolerable but still bad. It's very watery, even if you use almond milk it doesn't thicken any so its not like a shake at all.
I gave it a 3 because it does everything you want it to better than most others...except taste good and have a good consistency”
Hi Kenneth,
Thank you for your thorough feedback on the Plenny Shake Active Vanilla. We're glad to hear that it does a great job of staving off hunger without causing any digestive issues. However, we're sorry that the taste and texture didn't meet your expectations.
We understand how important flavor and consistency are, and we appreciate you sharing your thoughts. Your experience helps us improve, so we're taking your comments seriously.
If you ever want to explore our refund policy, please reach out to us at love@jimmyjoy.com. We’re here to help!
❤️
