Hi !
Thanks for taking the time to write a review on our product. I am sorry you could not enjoy it to the fullest, you must have tried it already but a good 20-second vigourous shake usually takes care of the clumps. Please note our 30-day money back guarantee if you are unhappy with your product. Just email us at love@jimmyjoy.com
Thanks again for your review.
Best.
“Only the second flavor I've tried. Flavorwise, really good. Chocolatety and creamy. Texture-wise it seems this flavor clumps together. Even after shaking for a full minute, I'll still get little clumps of powder. I didn't have this with the Speculoos.”
“It's acceptable, nice mouth feel if mixed enough. Just a thick slightly gritty shake. Porridge flavour throughout. Great as a bulking powder in other more expensive shakes.”
Thanks for leaving the review Mathew,
We went into detail on one of your products reviews and look forward to speaking with you about it through our customer care team.
To add for this review specifically, the grain in the texture will be from the oats we use, you can of course adjust that with more fluid, but it will always be there in some way. If you are looking for a more milkshake experience when it comes to the texture, have a look at the Plenny Drinks.
<3
