Hi Nieke,
Thank you for your feedback. I’m really sorry to hear that the Plenny Shake v3.0 Lemon Pie didn’t meet your expectations and that the flavor felt off to you. We aim for a delightful experience with our products, and your insights help us improve.
If there's anything specific you’d like to share about your experience, we’d love to hear from you at love@jimmyjoy.com.
With love ❤️
“I had to make it a bit thicker to get a better flavour from it. I found when I used the amount of water suggested it tasted a bit weak to me. Unless my taste buds are immune after all the spicy food I like to eat”
Hi Luedji,
Thank you for sharing your experience with the Plenny Shake Lemon Pie. We're sorry to hear that you couldn't enjoy it, despite trying different preparations. We understand that taste is very subjective, and we're always looking to improve based on our customers' feedback.
If you’d like to discuss a refund or exchange, please feel free to reach out to us at love@jimmyjoy.com. We're here to help!
❤️
