Hi Iris,
Thanks for leaving a review of our Plenny Shake Speculoos though we strive to have a better marks. You are welcome to reach out to love@jimmyjoy.com in case you want to claim your 30-day refund.
Thanks again for leaving a review.
Best.
Bonjour Lise,
Merci d'avoir pris le temps de laisser votre avis sur notre Plenny Shake bien que je sois désolé qu'il ne fût pas à la hauteur de vos attentes.
Vous pouvez augmenter un peu la quantité d'eau ou diminuer la quantité de poudre. Si rien n'y fait, envoyez un message à love@jimmyjoy.com et nous pourrons vous rembourser avec notre offre satisfait ou remboursé.
Merci encore pour votre avis.
Bonne journée à vous.
“The Speculoos flavour reminds me more of pea flour than biscuits. It's not something I look forward to drinking, so I've been adding it to my morning smoothies to make sure I don't let it go to waste. The seal of the package is terrible and refuses to close. I also have a Wild Berries pouch with double sealing lines that has no such issue.”
Hi there!
Thanks for leaving your feedback in this review first of all, we appreciate it very much.
Checking back, we have been in touch already about it and had this sorted out. We would like to thank you once again for your heart-warming message received then.
<3
For anyone else reading this, the issue with the seal is addressed and will not be on the future productions.
