Hi Teresa,
Thank you for taking the time to share your feedback.
We're sorry to hear that the bag didn't meet your expectations. We always try to present our products as accurately as possible with multiple photos and detailed product information, so customers can get a realistic impression before purchasing.
Of course, we understand that personal impressions can differ once you have the product in your hands.
If the bag wasn't what you expected, you were welcome to return it within our return period.
Best regards from Hamburg,
JOHNNY URBAN
“Ich bekomme alles rein was ich immer an der Frau haben möchte. Handy / großes Portemonnaie/ Schlüssel und kleine Trinkflache und es ist noch etwas Platz.”
